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    Heritage Elite Event Planning

    5.0 (1 review)
    Closed 9:00 am - 7:30 pm

    Services - Heritage Elite Event Planning

    Wedding planning

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    7 years ago

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    Royal Room Event Center - 4 Atlanta Locations

    Royal Room Event Center

    (14 reviews)

    Very, very bad experience, Wanda & Ron the owners are the worst of worst. They take your money and…read morethen give you what they want to give you. You better not ask for a refund Ron will be disrespectful and his wife will lie. I don't know what happen to the review I did back in October 2023, but after reading these reviews I just wanted to reiterate the same. To many more nice event centers out here that will appreciate your business.

    If I could give them 0 stars I would. This establishment is nice on the inside, but the staff &…read morecaterers are extremely unprofessional, never on time and unorganized. Wanda, one of their event coordinators is never on time. She was rude to both me and my guests upon arrival for set up the day of my event, in addition to her being rude during the months leading up to my event due to me expressing that I was confused on the organization of their catering options. There were two times where we planned to meet up where she was late both times. One time she overslept and asked did i still want to meet despite the fact that I was already there. Im 8 months pregnant at the time so of course I said I would still like to meet, and had to wait on her to arrive because again she overslept the morning of an appointment that she set the time to. Another time she showed up to a completely different location that was incorrect, to where I had to wait for her once again. Extremely unprofessional and wasteful/inconsiderate of other people's time. Ron, one of the event coordinating managers I believe is also very rude. I explained to him that my catering was late, cold and no one really ate the food and he proceeded to call me a liar and he would not be refunding me anything. Their in house caterer was late to the event. She was supposed to be there at 1, she showed up at 1:40 when the event started at 1:00 then she set up until about 2pm. So my guests who had been there for about an hour still had not eaten, and this was supposed to be brunch. The set up was not completed, she didn't warm any of the food up, nor did she bring any ice for the beverages. Again, we had brunch food catered so because the waffles had not been warmed, they were cold & soggy. Mind you, the catering was $24 per person and catering was paid for for about 50 people. My guests hardly touched their food, most of it was thrown away because it was cold by the time we were able to eat. In addition to it being nasty. My chicken tenders for the chicken and waffles were also burnt. This was a terrible experience. They ruined my baby shower with their unprofessionalism and service overall. If you can find somewhere else, please look somewhere else. The niceness of the place is not worth the service, headache and time wasted that you will experience.

    Rendezvous Event Centre & Banquet Hall - Bridal party

    Rendezvous Event Centre & Banquet Hall

    (15 reviews)

    My church booked an engagement at this event center and we could not have been more pleased with…read morethe services provided by Mr. Marcus. He was onsite and addressed every minor detail I brought to his attention. When I say minor, I mean minor, from putting extra chairs out at our center table, adjusting the pole for the photo backdrop, showing us how to use the digital photo booth, and making a recommendation on where to set up the dessert tables based on how past events were set up. He worked really hard to ensure that our event was a success. We intend to use his venue in Jonesboro, GA for two more events we are planning to hold this year.

    The Inside is very nicely done, but the rest of our experience was "Horrible", we got miss…read morecommunication between Marcus who agreed for our 16 guest, which would have included the small cake and drink. Then when we had more family that wanted to attend she (Kay) said this is a mini wedding and we had to pay more money. Because this was a mutual agreement to part ways I wanted a partial refund and she agreed, then called back and said her and Marcus said we could not get none of our money back! This new package was an extra $500.00 for 25 people do you know they still gave us one bottle of champagne which only served 10-16 people which was notated by one of guest 706 Charles Street Catering Service which addressed the issue. Not only did Kay not attend but had her daughter who started out just like her with an attitude our time was from 2-4 I asked how early I could come to prepare she said 1:30 pm, then they started flicking the lights at 3:00pm and stated that we needed to be out by 3:30pm. They began taking down the decorations in the middle of the Photography. One of my guest asked about Renting the Space for a 50th Birthday Party for over 100 guest I told her don't waste your time or money. We have a big family for our Reception which is now Booked in August and this Venue would not ever Host our families Events - Baby Showers, Graduation, Weddings, or Birthdays! NOTHING!!!

    Heritage Elite Event Planning - eventplanning - Updated May 2026

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