I have to say I am surprised with the high rating of this store because this was definitely not the experience I had. I was in the shop on Thursday July 29, 2021. I spent I believe close to $150 so I didn't just browse.
While my purchase was being totaled there was a younger woman with long brownish hair badmouthing a customer who had called in to request information. I was appalled. Customers like this individual and myself keep your business in business!!! An employee, owner or manager should NEVER be badmouthing a customer in front of other customers!!!
I have waited three weeks to post anything because I just don't like posting negative feedback but, I still have a really bad taste from my experience there. The entire time I was there this person was rude to the employees there and it was very offensive. I visit the Amana every so often and I always shop there however I have to say this visit will definitely be my last.
I don't know if this woman was the manager or the owner but, she was definitely out-of-line in her behavior. I have worked in the retail business for several years and never ever would I have acted in such a manner. Yes, the shop was nice but, the behavior was terrible!!! Bad on you!!! read more