Quick, honest and majorly helpful. Kia owner in need of a transmission flush, tire rotation and…read moreinsight as to why my check engine light was on after a recent oil change. A competitor wanted to over charge me for the tranny flush alone. But when I called in to speak to the lovely gentlemen at Massillon Transmission it was no secret how they have been in business 30+ years. They let me know they would run a scan to figure out the light issue to ensure it wouldn't require a draining of all engine fluid and thus a double charge for the tranny flush and while they had my girl up they could go ahead and handle the tire rotation that hadn't been done with the latest oil change. I dropped the Kia off at 8am and had a call by 10:30 that everything was good to go. The tranny flush was completed and the codes causing my engine light to be on was included in the notes to make sure I can follow up with a dealership. However it was stressed that the light being on shouldn't be any immediate concern. They solved my issues and gave me peace of mind. I doubt I'll ever go anywhere else in this area for a transmission service on any of my vehicles ever again. It was no different than when my Pappy used to change my oil and that speaks volumes. Plus, the Kia doesn't sound like a jet anymore, I couldn't be happier!

Talked to another shop previous to taking my car here for repairs. Was informed by the other shop…read moreON THE PHONE that they could not service the type of transmission I have. Took it to "master" tech and they charged me $200 to tell me the same thing. Odd how they couldn't tell me before hand that they are not equiped to repair my vehicle. Complete rip off.

Jake at Mastertech has made this whole process so easy. I was able to have my car towed there. He…read moreinformed me of all of the payment options available and not to stress yet about the cost. He then notified me they have loaners to use while repairs are being done. I had a a difficult time to come pick up the loaner due to kid's schedules. He informed everything could be completed via phone, so I was able to get after hours. Thank you, Jake, for making this process less stressful! Ashley M

We had our family SUV there for over a month, received a huge bill and still had to take it…read moredirectly to another mechanic anyways. It was a coolant leak that spiraled and turned into a lot of hours in labor charge$$, guessing on radiator, thermostat? maybe, hoses, heater core, parts and symptoms over 3 weeks in dead of Winter. In the end was told to "get a head gasket replacement", but why was that not checked first when told that SUV was overheating? A compression leak down test or a coolant combustion gas test should have been the first thing done, then go from there. We just got a large bill and a larger one now looming... We are local, and like to give locals good reviews, but this was a most painful experience, and we had to rent cars for a month just to get by. He had somebody quit in the middle of all this, so I get that, but the communication there was very lacking, as we would go 4-5 days with no updates to the progress, kept us wondering every day if we should extend the rental car agreement, a day,a week, two, who knows? There is nobody working the front desk to call, so you are calling Nick directly and he's the one working on cars, so we weren't sure if he was getting messages. Every excuse was that he was always working on somebody else's car instead of ours. Engine was missing some parts by week 4, I had to go buy to replace after getting it back. He did refund me though. Interior of car was received as filthy and took over an hour to clean. I think that the A/C refrigerant was also lost in the radiator swap, I'll find out in the Summer. Bush's, McBrides, and Randy's were booked out 2 weeks when it overheated, or I would have gone there, so took a chance here and would not recommend.

Nick came in on Super Bowl Sunday to replace my radiator last minute! Life savor. Always affordable…read moreand always quality service that does not break the bank. Thanks again for keeping us on the road!!!

Reliable, easy to make an appointment, nice area, friendly, helpful Great value. Great mechanicread more

"Caveat Emptor" Went to Fix-It with Fred for a needed oil change and the air conditioner was…read moreblowing warm air. Dropped the car off told them the problems and mentioned, when braking, the car pulled a little to the left. Later they called with a diagnostic fee which seemed a little high but wanted it fixed. Someone called back the next day told me they had changed the oil and recharged the air conditioning and found leaks at both Schrader valves which they replaced (part of the diagnostic fee I imagine) and I needed $2000 worth of brake work, (front pads and rotors, rear shoes and drums, front calipers, BG brake system service). My response was, "that is a third of what the car was worth, put it back together and the car will be picked up. A total of $2875.81 of work and parts were declined by me. " Just to be on the safe side, two weeks later the same vehicle was taken to another auto repair shop to have the brakes checked, their receipt says "Inspect brakes, approximately 50% -OK". The brakes are working fine. There is probably a large gap as to what is needed for vehicle repairs and what the manufacturers suggests and how much money you have.

was so impressed with auto excell, had to have work on my car between betweenChristmas and new…read moreyear, even thought the hours were limited, John and Lance went out of their way to get my cat fixed as quickly as possible, even let me pick my car up on a day they were closed. My car is running great. Lance also reached out to me to see how the car was a few days after I got it back. this is a 5 star place with excellent customer service. I will recommend auto-excel and will definitely be a forever customer. my sincere thanks Sandy Ventrone

Auto Excel is the only place I take my cars. I have used them for my last three cars. Very fair,…read morehonest and accommodating. Highly recommend!!!!

I contacted him on Saturday. He gave me the price. We changed the work date to Sunday for both our…read moreconvence. Price stayed the same, quite reasonable. I bought the parts needed, as I expected. He showed up 15 minutes early and went straight to work. Two hours later he ask for the keys to test drive the car. I HIGHLY recommend Adkins Mobile Mechanics especially when you don't have time to search 3 counties for an agreeable schedule.

I needed a battery replaced and found Adkins. I was very happy with the service, he replaced the…read morebattery and did a diagnostic scan. It was quick, same day and very convenient for me.

Very knowledgeable and able to identify (and fix) the root cause of the problem. This is a great…read morelocal mechanic that will look over the car and make sure that you're aware of potential future problems as well. I wish the hours were better but they are open for a while on Saturday so it's above average for a local shop.

I am never disappointed with the service, customer care and prices every time I visit Cottage…read moreMuffler & Brake. Awesome guys and awesome work A+!!

First of all I'm the type of customer who ONLY has work done at authorized dealerships. I…read morecontacted my usual dealership for repairs to find out they wanted to send me elsewhere to get exhaust work done. I was skeptical at first but I went to DNR (dealership recommended), not only were they able to get the custom repair done in the same day but they noticed my transmission bearings leaking (they physically showed me), got the parts in and repaired it on the spot. No Mazda dealership would of done that in the same day! I have since went back to DNR for tune up upgrades including turbo inlet upgrades, blow off kit, and short ram cold air. They have a break room with kid toys for my 3 year old daughter to play with along with a HDTV and free WiFi to aid with the wait. I got dealership quality service at half the price! Very fair on pricing and they can get you in quick. I'm very pleased with their service and will no longer get work done anywhere else.