We were cutting down some trees on our property. One of the trees spun when it hit the ground and…read morecame close to hitting our house. It fell into a healthy tree by our house. The first company we called could not come but called Big Branch for us. The owner called us back and sent a crew over right away. They removed that tree and four more for us. The crew was professional and efficient. They completed the work in a couple of hours, it would have taken us days. We told our son about our experience and to our surprise Big Branch Tree Service had assisted him when he lived in Florida. Our son, like us, had a very positive experience. Big Branch Tree Service will be our first call in the future when we need trees removed.

I had 8 trees removed. They showed up right on time. Had all the right equipment to do the job…read moresafely. They put barriers down to protect my driveway and cleaned up both areas where they worked. Most professional tree service I have seen.

Cut down and trimmed several trees in my yard, also put up board on board privacy fence, reasonable…read moreprices professional.

Erick and his crew have trimmed my 5 palms (and neighbors) twice in past 2 years, at a reasonable…read morecost. Did a great job each time! His crew has trucks & trailers to haul off debris, and another that pulls a large motorized man-lift that's too big to drive into my backyard, where 3 palms are very high and awkward to climb. They handled them with no issues. Cleaned up all debris and I'm happy with the work.

Happy with the service. Erick and his crew did a good job. Will definitely recommend to other…read morefriends and neighbors.

If I could leave ZERO stars I would. This guy is a…read morecomplete scam artist who sold my wife and mother in law the world and then left them hanging with incomplete and crappy work. Then blocks the customers phone numbers just like a real pro instead of handling the situation like a true business owner. We have since then found an honest landscaper that does incredible work, and can't wait to give him more business and MORE referrals. In closing if you want to be taken advantage of and then blocked by all means use this guy

Elite Tree came back to pull the stumps out and plant the trees that I bought (as he said he…read morewould). A man of his word... I can appreciate that. Steven was early to the job, professional and friendly on top of being extremely knowledgeable. I would hire him back in a minute, no question. Excellent service and great to work with. 10/10

I had American Tree Surgeons cut back tree limbs away from my property line in my back yard and…read moretrim my 30' Viburnum privacy hedge. They arrived at 0900, off loaded their apparatus they used to cut the limbs from the tree line. They began work right away as the plat form operator was cutting the limbs the other guys were using equipment to trim the lower branches. As the branches were being cut another team was taking the limbs to the street to put in the chipper. All of them used great care and safety while working as a team to complete the job. I was very impressed and happy with the work that they did for me. When I need my viburnum hedge trimmed in the future I will call them back again. David W Durban Jacksonville Fl

So the alarm bells started when this guy failed to communicate with me to what time he was going to…read morebe at property. He just showed up, unannounced. When he finally came, he gave me a quote for the job, but wasn't too sure when it could be done, maybe Tuesday or Wednesday the following week. He tried to stall the job and I was prepared to wait. Tuesday came a no communication such as "hey sorry we won't be able to come int today bla bla bla...nothing! So I contacted him today, Wednesday, about a possible date for the job, after all, people have their own life commitments pal, even if you too stupid to realized it. He an got attitude and he stated that they were backed up because of the "storm" last week and would come back to me by the end of the week. I returned the tex, already feeling this was not the company for us, that would be fine (it wasn't but ok), I just needed something more concrete as to when...got an attitude by this guy and threw it right back at him. A business that runs on poor communication is def not a company to do business with and not to be trusted. I took my business somewhere else and will be sounding my horn about how bad this guy was...You should go back to customer service school buddy. A complete waste of time.

We have used Robert's Tree Service for 20+ years to maintain the beautiful Magnolias on our tiny…read morebeach lot. They do a great job. Jason, the estimator, is a great communicator, friendly, and understands how to keep trees healthy. I'm sure our lot size challenges his crews, but they have the equipment and the know-how to keep the trees and the insurance company happy. I highly recommend them,

I highly recommend Robert's Tree Service. I used them twice in the last 4 months. First to trim a…read moretree for a house that I was selling. Second, when a tree branch came thru my roof on a Saturday. Jason came quickly when I contacted him about the tree thru the roof. He assembled the crew and they came the next day on a Sunday. The crew came when they said they would, worked efficiently and safely, did what was promised and answered my questions. In about 4 hours they had removed the tree from the roof and cut down the remaining tree that was in danger of falling. Then they took away all of the debris. All for a reasonable price, considering it was the weekend and an emergency.

Excellent, efficient, effective, professional. They arrived…read moreon time, even on a day with on and off rain earlier. They were able to get into a tight space. Staff was courteous to my wife. The tree was removed very quickly. It was a large hickory in my backyard yard. They cleaned up all area well. No damage to anything. I definitely recommend them! They were referred by a neighbor.

This is a great tree company…read more Communication was impressive. Kevin and Kelsey kept a tight schedule from scheduling a free estimate to the day of the service. The crew that came to our house, Josh Joseph and Shawn (sp?), did a phenomenal job trimming the trees. See the pictures attached before and after. We had 11-12 palm trees that needed much trimming. The crew showed up at 9 am... like they said they were going to... ON TIME! They first walked through the yard with us confirming the job (it turns out that we had one additional tree that needed some work). Regardless, they started working right away. They only took a lunch break during the whole day. They worked until the very end around 4:30 pm. We have had a lot of contractors for our home. The good, bad, and ugly (and no-shows). This business is among the top. Price: We called and obtained quotes from several companies in the Jacksonville area. This company's price is about $5-$20 more per tree than the average, which I calculated to about $55-$60 per palm tree. However, the lack of headaches is completely worth it not to mention the time taken off to stay home that day. Also, they honored a coupon that was in the monthly flyer that saved us another $75. So in the end, it was pretty average for the service provided. Clean up: The crew cleaned up the yard nicely and spent some time to make sure all the palm leaves were picked up. Overall: I was satisfied with the services from Above and Beyond Tree folks. Would not hesitate to recommend them to the Yelp community. Great find! Good help is hard to come by, hopefully Kevin can keep this crew who did a tremendous job for us.