Outstanding service and unbeatable value! Steve went above…read moreand beyond--he was incredibly courteous, professional, and made the entire experience seamless from start to finish. It's rare to find this level of professionalism! I wouldn't hesitate to recommend their services to anyone--truly top-notch!

***5 Stars*** So glad I found Steven Brown! He is…read moreprofessional, prompt, courteous, knowledgeable, respectful, well-groomed and his fee was extremely reasonable. On top of all those qualities, he is a genuinely nice person!

Everything with them has been so fast and smooth. My yard and gardens have never looked better. The…read moreirrigation system they put is amazing and I can control it from the app which I love. The crew are all just delightful to work with and explain everything very well. Even when the city of OFallon MO sent concrete workers to replace sidewalks and streets, they busted my irrigation open, Dade was so quick to respond and come help fix the problem others caused. They have my business as long as they are in business. 10/10

I ended up going with a different company that was more local to my home…read more However, this company was very nice and outgoing. I would recommend them to anyone.

Cameron was fantastic. Just didn't turn the system on but walked the yard sprinkler by sprinkler…read morereviewing each one as well as the settings for the system. Great job!

I have called 4 times to try and pin down a date for when they will aerate my lawn. They were…read moresupposed to do the work today but they were a "no show". Guess I'll call again tomorrow and simply tell them to forget it. Not worth the hassle dealing with them.

Purchased annual package including activation, checkup and winterization from this company as it is…read morewho installed and maintained the system at the house we moved into. On activating system (after they winterized), the tech had to repair cracked PVC that he said was likely a result of not blowing out the system entirely. They fixed at no cost, so while I would have preferred no issues to begin with, at least they dealt with it. I then get a bill for $240 for 6 Hunter PVG Diaphragms. You can find this part for $6-7 each online. This wasn't discussed with me at any point and the markup on it is absolutely insane. Will find a new company moving forward.

Three stars for their service, which has been outstanding. They let me know when they will come out…read morefor start and stop of the system and call the day before to remind me of the appointment. Tech was great. My issue is that I received an invoice for some extra work that was done during the start-up visit. Had two heads replaced, the "rubber kit" (some gaskets, O-rings) replaced, and two stopcocks replaced. $80 for the labor, which I knew going in, so no problem. When I got the invoice, they charged me three to five times more for the parts than I could get them for on Amazon ($105 for a rubber kit?!!). I guess that's on me for not clarifying everything up front. I think I'll be looking for another company, next spring.

He communicated with me by text when he could come, came exactly when scheduled, told me what…read moreexpensive upgrades I could do but didn't have to do, got my sprinkler up and running, and didn't even charge me for the call! Hard to find great workers sometimes, so give him a call if you need sprinkler service.

I entered our information on Professional Irrigation System's website, describing certain work that…read moreI wanted done and asking them to contact me. They didn't. I cannot say that you should not contact them. Your experience may be different.

I bought a home with an irrigation system in 2020 and had a terrible experience in 2021 with the…read morecompany I used for summer/winter work. After chatting with the guy who performed work on my neighbors system last year (and didn't accept anything for the advice he offered when asked) I used Professional Irrigation Systems in 2022. What a different experience it was! I didn't realize that I had to have annual back flow testing and the notice came when I was on vacation. As such, it was tight getting on the schedule in time, but the very friendly lady on the phone took care of me. What's better is that if I was comfortable leaving them the garage code, I didn't have to be home! The service professional called on the day of service, asked me to confirm that the timeline worked, confirmed I was comfortable with them letting himself in, and wasn't annoyed at all that I forgot to lock my dogs up. He said he would call after he performed the system assessment. After careful assessment he called with a report of repairs needed that I knew about for obvious reasons (broken heads). The prices are reasonable and the process was easy. The gentleman even set the schedule for me because apparently it was in such a way that didn't make sense at all, which I believe given the state of my grass. Anyway I'm very pleased with the service and convenience. Thank you!