Dr. Arias: THE BEST DENTIST I HAVE EVER BEEN TO! I am not one who generally writes reviews, in fact, I am new to Yelp, but as I was looking at reviews of some of my favorite places, I was shocked to see a review left for my dentist, containing inaccuracies which I feel need to be clarified, especially when a review becomes an attempt to destroy the reputation and career of an amazing dentist, Dr. Henide Arias, DDS. I have been a patient of Dr. Arias for many years now, and in my opinion, she is one of the most honest, caring, and gentle dentists that I have ever been to. She has a way of making you feel as if you are a part of her family. She has always taken the time to explain everything that she was going to do in detail, always going over all charges that could be incurred during treatment, and if asked, she puts everything in writing for you. That being said, and in regard to the review left by Juan C., in my opinion, I find none of it to be truthful. Dr. Arias would never price gouge, and everyone knows that quotes are just that, and are subject to change without notice, based upon many variables, including operational costs and the cost of living in the area, not to mention the fact that costs for different procedures differ from dentist to dentist, and Juan C. knew that, as admitted in the review, stating that there was a quote given by a different dentist, which was lower than the quote give by Dr. Arias, so my question now becomes this...why didn't Juan C. just go to that other dentist after all? In the end, this is just another review from an angry individual who seems to think that everything in life should be free. read more

Wow, I don't know where the 5 star google reviews came from?! I wish I saw their yelp reviews instead of their google reviews before going to their office. The staff and the doctor are very unprofessional and rude. Not only did I have to wait ~40mins for them to verify my insurance that they should have done so before my appt, I was also treated with the worst attitude possible. I told them I didn't want fluoride for my cleaning, and the assistant bluntly asked "why?" I was stunned and didn't know what to say, because I didn't know I'd need an explanation for a preference of mine... Then the doctor proceeded to do the cleaning, she was very rough and caused a lot of pain. I know my teeth have build up and are sensitive, but when I asked her to be a little more gentle, she said she is gentle and that it's my problem for feeling the pain. For the entire duration of my appt, the dentist didn't communicate much, but spoke Spanish to her assistant the entire time, leaving me confused and uninformed. When it's time for the assistant to do the polishing and flossing, instead of gently wiggle the floss in between my teeth, she literally shoved the floss forcefully causing my gum to bleed. My mom's appointment was after mine, when she was asked to fill out the long, tedious form, she didn't understand a few things/ words due to English being her second language; the staff straightly ask my mom if she can even speak English and that why didn't she bring her daughter (me) with her to fill out the forms. They then denied my mom service because she didn't fill out the intake form. My mom's been to many medical offices and filled out numerous paperwork; when she didn't understand something, the office staff most often would reword it or explain it to her, helping her finish any Intake/paperwork. I've never experienced this kind of unprofessionalism, and I question the professionalism of the people/office. Check out the yelp reviews! Not the fake google reviews. read more

I'm more than happy to leave a review. Dr Arias and staff are well qualified, helpful and their expertise is communicated in the their explanation of your dental care. I've been coming here for years and have always appreciated the gentle touch! Thank you very much and I highly recommend Dr Arias. read more

I went yesterday to my favorite Dentist Dr Henide Arias for my regular visit, Every time i go its always pleasant experience, she's always very Kind takes her time and make sure you understand everything. She did the complete check up to make sure all was ok before she start the cleaning, everything was done so gentle, while she works she will asks if you are ok truly a Super comfortable way to go to a Dentist Dr Henide Arias so knowledgeable and well experienced in her professional dental field. The office always immaculate clean The staff always pleasant. I strongly recommend Dr Henide Arias for all of your dental need. Dr Henide Arias Thank you again for your kindness and for your great work D C read more

I am a recently retired registered dental assistant/front office. I have been going to Dr. Henida Arias office for a few years and loved it. I went in today and Dr. Arias presented me with a treatment plan of $200.00 for antibiotic rinse. I told her "I don't need it". I don't even have gingivitis not even swelling gums. I have never had any periodontal condition in my life. I keep my teeth/gums very clean and have not had a cavity in years. I refused to sign and refused this treatment. I just wanted wanted an exam and regular dental cleaning. Dr. Arias kept staring at the computer and stating well-well. Shocked that I would not except her charges that I don't need. I told her that I had transferred out of my previous dentist that tried to do the same but she wanted to charge me $600.00. Be careful people and don't sign anything before you read it or don't feel comfortable with the treatment in question. It's really to bad because I really like this office. read more

Arias did work on one of my front teeth and now that tooth is giving me trouble, I may lose that tooth because of Arias' incompetence.

I went to see her last year, the assistant took a full set of X-rays. She did not even bother to do a treatment plan the same day or do any kind of cleaning and exam. When I went back the 2nd time to do the treatment I was expecting a cleaning. She told me she didn't have time. She is very rude, whe doesn't do much of any treatment there at the office. Almost everything I had to have done was referred out. When I called to get them to forward the X-rays to me her staff was also rude about it. read more

I would give 10 Stars if possible to Dr. Henide Arias and her team of consummate professionals. All my dental work starting with Johan's thorough dental cleaning, Dr. Rivera's painless root canal and Dr. Arias's amazing gentle touch in removing my silver amalgams (fillings) and replacing all of them with safer white ceramic and finishing my dental work removing 2 decaying molars and replacing them with perfect fitting crowns was SUPERB! What made very special getting my dental care at Dr. Arias practice is her attentive team with dental assistant, Stephanie and office attendant, Cristina who make you feel welcomed with a positive attitude and warm smiles every visit to the office. Continued SUCCESS Dr. Arias and staff for your Complete, Professional Work. read more

Hello guys! Today my Fiancee and I had the complimentary cleaning day with Dr.Arias her gift for us because we're getting married in two weeks that's so exciting right?! And also,she gave us a free whitening kit for our teeth one week before our big day!. And just wanting you know that before this day we visited her a lot of times to clean and fix our teeth and she did it so remarkable for us because she did her best to give us a good smile and healthy teeth and gums! ,Doc Arias is very good and amazing so awesome dentist lady I've known! If you guys trying to look a dentist she's here in Reseda CA. Visit her and you won't regret at all. We love Dr.Arias God bless you more. read more

Henide Arias, DDS - This is us! With Doc - General Dentistry Near Me - Reseda, California

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I made the right decision coming here! I had an accident and ended up with a crack on my tooth. They gave me an appointment in a couple of days and Dr. Arias did a remarkable job. She fixed the crack, took as much time as necessary for me to be completely happy to the point that there is no way to notice or feel the difference from before I had the accident. Also, everyone I interacted with in this clinic is bilingual (english and spanish). I am happy with her work, the front desk lady is very kind and they give you a pass so you don't have to pay for parking. I definitely recommend this place. read more

I just had Dr. Rivera do my semi perio cleaning and he was so GOOD! I always have alot of questions and he was so gracious with answering them all. He was so good, I didnt even feel the time go by. He speaks spanish and being able to speak spanglish to him really helped my nerves. read more

I had a great experience and I appreciated the up front honesty of what my fees would be moving forward, (unlike some yelper's like Juan C.) this helps me decide if its something I can afford or not. I did do my treatment and Dr Arias was nice enough to offer me an interest free option for 18 months and my first payment was not do till the following month. I got my treatment done was able to flaunt my pretty smile for a whole month without paying a cent till the following month. Her fees are very reasonable and in all honesty like they say you get what you pay for. I paid for good quality dental work. read more

Been coming here since 2010 best place to get dental care everyone is very kind and It feels like home they always go above and beyond I love this place. read more

Great and caring dentists here. The staff very nice and welcoming. Even if you are terrified like I am of needles in my mouth they always make sure every minutes so to ask if your doing ok or if there is ever any pain. The reminder emails and texts are very helpful in keeping track of upcoming cleanings. Best dentist I've been too. read more

This is the way dentist visits should be! And I gotta wonder about a reviewer from 2014 who complained of language difficulties. I myself had none with Dr. Arias, but looking at the reviewer's other reviews shows her to be unhappy with everything it seems. Sometimes people will insist on being unhappy no matter what! read more

Great dentist, knowledgable (been doing this for over 20 years) very friendly staff they learn your name on the first visit and greet you well when they see you they work with you on payment plans if you need work not covered or not covered fully not like other dentist that just go after your money very honest gives great advice read more

I called to make an appointment for regular cleaning, they told me it was $85 even though I pay $65 for regular cleaning at other dentists. I just agree with thiere price because my kids use them too. I showed up on my appointment day and It took them 1 hour before they called me inside and another hour and half to to get the X-rays and cleaning done, they said It was gonna be $85 plus 100 for some medication that I didn't need and after I told them I don't need the medication the receptionist lady got so mad and she went back and forth and told me it was gonna be an extra $45 for office visits on top of the cleaning fee that was never mentioned to me when I made the appointment or when I was there to get my teeth cleaned, it was the first time I have ever heard of an office visit fee for a dentist, I told her it was never mentioned to me but she said it was a standard practice at their office and I should have known about it, at that point I was tired and just wanted to get out of there so I hand her my credit card and she charged me $15 more a total of $145. These guys are thieves and I DO NOT RECOMMEND THEM at all.... STAY AWAY FROM THIS PLACE .. read more

Wonderful staff. Quick and painless tooth extraction. Hope I don't need it again but if I do... I'll be back here.

I'm glad I chose this dental office after neglecting my teeth for so long, they made me feel comfortable and not ashamed of all the txt I needed. I come from a dental background which makes it easy to pinpoint negatives but there are none! Everyone is wonderful starting with the front staff, dental assistant, to the Dr. thank you guys! read more

I LOVE this office! The service is great. The Dr's here are very kind and understanding, they briefly give you all the options without pushing you to do any treatment at your own guilt. They take their time with me even if it's just for a exam or even a hello. I feel very welcomed stepping in to this office. The front receptionist is always joyful. I totally recommend my family and friends here. Office does a great job with confirming my appointments and I always sign before anything is done for me. LOVE YOU GUYS!! read more

Super thorough in the cleaning. They take their time rather than treating you like you're in an assembly line "NEXT" The receptionist, Ana helped me with all my financial affairs. I've been treated by both Dr. Arias and Dr. Rivera, and they are both fantastic. He learned from the best (Dr. Arias). All my kids and I have been coming here for 12 years. Wouldn't change dentists if you paid me. read more

Amateur and Unethical. I am completely disappointed in the "service" I received. But before I get to the faults, I'll say what is good about the clinic. It's clean and well located. The digital x-ray technology is more modern than I've seen anywhere else. That's it; now for the bad stuff. First, and least important: among the intake paperwork was a medical release document, as is normal. This document was filled with typos and grammatical errors that convince me it was composed by a non-native English speaker. I felt belittled and undervalued as a customer that they didn't care enough to provide a well-written document. The most glaring error, however, was one that puts the clinic itself at serious legal risk. In the statement probably meant to say that no guarantee of satisfaction is provided, they forgot to include the word "not", making the document a written guarantee that the customer will be completely satisfied with the results of their treatment. Concerned about this, I informed both the office manager and the dentist but neither seemed at all phased by the information. Apparently, they don't care that they have pretty much raised the white flag of surrender to any dissatisfied customer who wants to sue them for poor performance. This is the behavior of business amateurs and should alarm their lawyer. Second (and this is the big one), the dentist did only a cursory inspection of my mouth, recommending several treatments which I told her I was eager to have done. I say cursory because, while she used a mirror and referred frequently to the x-rays, she never even picked up the dental explorer (that pointy, pick-like thing) to fully investigate the condition of my teeth. She asked when I had last had a cleaning and I informed her it had been about seven to eight months prior. Then she left the room never to return. Soon afterward, the office manager came in to inform me that I was done. I balked, asking about the cleaning that was standard and expected. She told me that a normal cleaning would not be adequate and that I would need a "deep cleaning" which would cost me about $350. Moreover, I would need to get this deep cleaning before any other dental work could be performed. I was shocked and asked for the justification for such a prescription. The office manager said it was because of significant plaque buildup. Plaque is not an unusual thing to find at a bi-annual cleaning, but I asked, "How could the dentist know how calcified or stuck-on the plaque was when she never even poked at it with the probe thing? How does she know that a regular cleaning won't do the job? How does she know how far it goes below the gums, if at all? How does she know the full condition of my gums?" The office manager disinterestedly shrugged her shoulders, so I informed her that I'd heard of "deep cleanings" before, but only and always in the context of scams that dentists pull on unsuspecting patients. What blew me away was that she was completely un-phased by the accusation. She didn't so much as flinch at my implication that she might be part of a dishonest, unethical practice. She simply said, in a bored kind of way, that the doctor would have to explain, and left. Soon after, the fellow who had taken my x-rays came in to talk to me. I also informed him of my concerns over the legitimacy of the un-substantiated, probably unfounded, prescription for a deep cleaning. He took my suggestion of unethical behavior without any apparent reaction whatsoever. Having spoken with him, I went out to the waiting room to await the DMD so I could get an explanation, but after waiting for several minutes, and my wife coming out to inform me that she had been given the same order for deep cleaning, I decided it wasn't worth my time to wait longer. How likely really is it that we, who brush and floss regularly, would BOTH need deep cleanings? The staff obviously didn't care that what they were doing appeared blatantly dishonest, and the dentist wasn't making any effort to come out and reassure me. I accept that I can't keep my teeth 100% clean; nobody can. That's why we get periodic professional cleanings. But nobody can possibly know how stuck on something is without at least trying to pick at it a little. She never did. And how would she know for certain that a regular cleaning wouldn't be at least adequate to start addressing some other issues unless one was attempted. My insurance will pay for it! I recommend that all persons steer well clear of Dr. Henide Arias. She, and her office, give all the appearance of shamelessly trying to scam and cheat their patients. Or...go there, get some work done, find something ever so minor that you are dissatisfied with, and sue them for all your money back, plus more if you can get a lawyer to justify it. After all, they guarantee that you'll be fully satisfied. read more

Great first visit. Loved how doctor went through each one of my teeth and explained why I needed recommended treatment.

I had been searching in vain over 20 years for a dental office that I trusted on all levels as much as the one I had treated at prior to my longtime dentist's retirement. After moving recently to the San Fernando Valley from Hollywood, I consulted three dental clinics and each one failed to give me correct insurance copayment estimates, always in their favor with me potentially paying out more than what I am liable for according to my insurance Schedule of Benefits. Dr. Arias's staff performed this task without error and I am very pleased with the dental treatment I have so far received. read more

This dentist is terrible. I took my child(under 5 years old) there and Dr. Arias didn't even come and explain the condition of my child. I sat on a chair in the room to see the treatment my child was receiving ( by an assistant). then all of a sudden Dr. Arias appeared and told me to stand up and not to use the chair. There are a couple more chairs there , but she had a problem her patient's parent using one of them. After everything was done, Dr. Arias just walked away without greeting her patient or me. of course without explanations too. She must be in a bad mood or something but treat your patients right, Dr. Arias! I guess I wanna say she is an awful human being and no parents want this kind of dentist to treat their kids. Just don't go there. read more

I really enjoyed coming here to get work done on my teeth. The entire staff are very nice to you, I felt very welcomed. Ana the receptionist was wonderful. I had Dr. Ricardo Rivera work on my teeth and I have no complaints, he knows what he is doing and is great at it! The assistants were great too. I strongly recommend this place to everyone. Thanks again guys! read more

Awesome service and great work....oh and did I forget to mention full mouth deep cleaning in one sitting no coming back... I love Dr Arias and her staff would not go anywhere else. read more

I never write reviews but I felt so strongly about my experience at this office that it was necessary. I initially called to make an appointment as a new patient, they asked me what type of insurance I had, I proceeded to tell them it was Denti-cal, confirmed that they accept that insurance, and then made the appt. no problem. When I arrived to my appointment, I felt the experience would be just as pleasant as it was over the phone. I arrived before the receptionist got there, so had to wait at least 15-20 minutes before I was called. She then proceeded to get a copy of my insurance card and ID. She gave me new client paperwork to complete, but ended up giving me the wrong set of paperwork. I then had to fill out two sets of paperwork. Once I was called into the exam room, the dental assistant took various x-rays and pictures of my teeth- this took an hour and I hadn't even began to receive the service that I was there for- which was a cleaning. The Doctor finally came in - Dr. Henide Arias introduced herself and upon realizing that I had denti-cal tried to get me to sign up for some sort of federal program that her practice participated in so that she could receive some sort of payment for services. I told her that I did not want that program- I have denti-cal though the state- and I would like to proceed with my cleaning. It was pretty clear by her attitude that she did not like my response. She then begin to examine my teeth- in which she stated that I had 5 cavities that I needed filled and a crown replacement. Mind you, I go to the dentist every 6 mo for a cleaning so to be told that I had 5 cavities was absurd. She wrote me up an invoice which she wanted me to sign to verify that we discussed this. Afterwards, she then asked me if I still wanted to go through with the cleaning. I said no and never stepped foot back in that office and never will. I know a crook when I meet one. This lady who calls herself a "DDS," is a fraud. She was extremely rude, insensitive, and treated me very poorly because I had Denti-cal. Not only that, she is making up issues about my teeth that do not even exist. I would have never expected that type of treatment from a professional who specializes in this industry. She is only in it for the money and will do whatever necessary to ensure she makes a profit. She does not care about your teeth or you as a human being. All of these positive reviews are most likely FAKE. Do yourself a favor and find someone who is actually qualified and is a decent human being! read more

As soon as you walk in the receptionist Ana is very nice welcoming makes you feel at home! And Dr Arias is very through and explained everything and answers all questions I will defiantly be recommending my family and friends read more

On top of all of the other transgressions previously noted, they had the nerve to send me a bill this week for a 100% covered cleaning because the insurance rejected the claim DUE TO THEIR ERROR in submitting the incorrect ADA code. The EOB was very clear why the insurance didn't pay, and it is inexcusable that they came straight to the patient for payment instead of following up with the insurance first. read more

After recently going to a new dentist I was told a cavity that was filled by her was caked on and if it cant be fixed it will need a root canal. I have only had 2 fillings in my life and this makes me so mad. Also, my sister who also saw her had the same problem and had to have a root canal on a filling that Dr Arias did wrong!!!! read more

I went to Dr Hendie 's office for a consultation for a tooth extraction and went home with a bad taste in my mouth. I showed up 20 minutes early and was taken in 23 minutes late; the office was in the middle of re model and dirty. The hygienist was condescending and rude, almost hostel. I was then told I would need to see a specialist by the Dr who spent all of 2 minutes with me....I decided to get a second opinion (thank god) I went to Affordable dentist (Van Nuys) yesterday and had a simple extraction for $39.00 plus $10.00 Xray charge !! NO Surgery necessary tooth was out with NO pain in 90 seconds. And could still afford bone gaff :-) and the staff was compassionate, professional and the office was clean .... read more

Take it from someone who hates going to the dentist because is never had a great experience. Until I was lucky to this Dr. Arias. Just WOW service felt so comfortable I'm the least comfy situation. Really I can't describe just how impress and happy I am with her and staff. read more

Dr. Arias, is a great dentist. She is very gentle and precise. She takes the time to understand you and address your needs.

they double book appointents. henide, the dentist, will charge a $50 cancellation fee, but have no problem cancelling on patients without any reason. bathrooms are extremely dirty. dental technological equipment is not up to date. read more

well it was an ok visit, i was so happy i found the perfect dentist and place for my kids ad me, perfect location, great receptionist until it was time to see the doctor, she took all the time on letting me know how bad parent and the mistake i was doing on not speaking with my kids in Spanish, she didnt even let me ask her question, thanks god her assistant was great and he respond everything for me , I am so sad she was so unprofessional. read more