The office refuses to send prior authorization for comprehensive services when Medicare gives $5000…read morea year for the implants, bridge and crowns and confirmed this was covered b4 my appt for the girl at fromt desk named Autumn is rude and acted tough behind her uniform lol she said she knows what's covered more than my insurance agent confirmed 3 times with Alexis from billing (who was professional each interaction). They need education on the difference between medicaid caesource and my generation Medicare plans but I will be going to my dentist just a further drive is all but I would never recommend this office after miss tough girl while at work mistreats those with medicaid and knows more than the agents do and they refuse to send off prior auths for bridges and implants!

I Have read all the negative reviews and they are all BS. Dr.Roh is very good and graduated with…read morehonors from OSU I have been coming here since they opened and have never ever had a negative experience as far as not being able to go back with your kids listen parents make dental treatments more harder for kids also this dental office is very busy and small Dr.Roh is constantly seeing patients so the more people back there makes it harder for them to care for their patients I would definitely take my kids to Dr. Roh Ive had fillings, crowns, root canals and extractions don't let bad reviews scare you this is a exceptional dental office.

She did composite veneers told me they were reversible. When they were done and didn't like they…read moresaid they're not reversible ,because she shaved down teeth and only thing I could do is get crowns . The veneers have chipped and I've had cavities in bottom teeth when I never had a problem with the teeth prior to getting these placed on . It's been a nightmare since going to her Had 12 placed 6 have chipped badly do not get these done There not reversible and cause problems

Kevin Priest is a knowledgable, caring dentist who always puts his patients first. Ashland is…read morelucky to have him!

Dr. David Baddour took great care of me. Great atompshere from the front desk to the dentist chair…read more I phone the office because I was in pain and the receptionist was able to work me in the same day to be seen. Dr. Baddour took his time examining me, identified the problem, provided the solution and course of treatment. He made sure I understood. He was gentle in performing the repair and the office called several times to follow up after the procedure. I highly recommend this office. Everyone treated me with resprect and greeted me with a smile!

Best dentist in Ashland. He is very understanding of all my quirks. (I don't like x-rays.) Two…read moreof my children have had fillings done here without complaints. In fact my son left after getting his filling or "star" wanting to go back to get another. So obviously he did not feel any pain at all. I've never had to wait long for appointments, overall just good experiences.

My friend Bill Ihrig was a great dentist, but has been dead for about 5 years. Please take him off…read morethis list.

You can never, ever, get in when it's an emergency. While he does good work and is a nice guy,…read morethey make you wait for weeks to get a repair done when you're in pain and can't chew.

I've already reviewed but this is a SEPARATE INCIDENT, showing how truly money hungry and evil…read morethese dentists are. My father got a crown put in and paid up front, they did not confirm with insurance company and then asked for more payment when the actual crown was put in, because "insurance wasn't paying." They didn't run it!!!! To top it all off, my mother went in to contest it and speak with the billing manager, but she refused to come out and meet with her even though she was there, and told her employee "go out and do your job." Furthermore, she refused to hand over the documents that my father SIGNED so my mother could contest the charge. She should be at the very least reprimanded and perhaps fired for being so inadequate at her job, this was clearly an act of self-desperation. I cannot stress this enough, if you can go literally anywhere else in network do it, because if you let these people have even a little of your money, they will not let it go unless you pry it from their cold dead hands. Will update if they fix, right now it's pending

OUTRAGEOUSLY EXPENSIVE. Just go somewhere else. They are nice and all, but I just paid $5000 for…read morean implant, THEN they tell me at my second follow up that this DOESN'T INCLUDE THE TOOTH and they want another $3k for that. I just walked out. Unbelievable.

Miserable experience. From the start. Never even got treatment - no relief for my pain, refused to…read moreschedule me until my insurance was verified, and then all of a sudden when they did verify my insurance, I got banned from all locations for "abusive behavior" on the phone. Sent a letter to my home. Because I told the woman that I was in pain, and I couldn't wait until April 2nd for a root canal. Oh, and that's after the insurance verification process included them reading ALL of my personal information out loud on the phone in front of the entire waiting room (which was full) - can you say HIPPAA violation? My social security number, my mother's, loud and clear. I could hear the information from the corner. Loud mouthed, and ignorant. The staff did nothing to help me. When I say avoid at all costs, I mean it. Skip aspen dental and search up one of the amazing OTHER dentist's offices that are small businesses and where you're more than a number. Never, and I mean NEVER trust a chain with your care because all they care about is getting you in and out. They do nothing care if you are satisfied, in pain, this Aspen Dental would let you die on the table while they "verify your insurance." Sickening. And I am still in pain.

Don't go here unless you want a run around. I made an appointment for a tooth with extreme pain…read more Went through the entire process including x-rays and then them going through and telling me everything that was wrong in my entire mouth. I spoke up and said I thought my tooth was going to be taken care of today. They stated, "No it was just a consultation for today." Then directed me to some lady for billing and setting up appointments. When I was talking to her she stated, "When I talked to you on the phone earlier I told you that it was only for the exam/consultation." This was a bold faced LIE! I corrected her and said that she called me and stated that my insurance was no longer valid and she said I would have to pay out of pocket. I then went over my insurance information with her and she was able to correct it. While sitting with her she stated that I would have to make an appointment for the extraction. The earliest they could get me in was Tuesday which is 6 days away! So... nothing done, I know this tooth needs extracted but the biggest thing is they didn't even give a suggestion AT ALL to help mitigate and ease the pain even if I would have made an appointment. WORTHLESS PLACE!

This is the most wonderful and calming dentist. I dearly love him and his staff. They make you feel…read moreat home and that you are important. The office doesn't get enough advertisement. I will send other people to him as well as family members. I am truly thankful for him and his staff. My husband went to another dentist (Ko Ho clinic ) and the experience for him was horrifying.. We will return to Dr. Baddour for all our dental needs!

After a total disaster at "another dentist", I went to Dr Baddour to correct it. He is the most…read morecompassionate, caring, wonderful dentist I have ever seen. He took extra time at each appointment to answer all my questions and reassure me about all my fears. He made me the most beautiful set of dentures and made sure that, before I walked out that door they were perfect! And they are. I can go back anytime I need to and have them adjusted. His staff is amazing and make me feel like I matter. I would recommend him to anyone who is looking for a dentist. I will never switch dentists again! THANK YOU DR. BADDOUR!!!