Great people and service. An honest mechanic as hard as that is to believe…read more Didn't overcharge

I was referred to Elkins by Discount Tire for an alignment yesterday 08/31/2022 and I had a…read moreHORRIBLE experience with the owner... I stopped into their shop knowing that I was most likely not going to be able to get the service done that day but wanting to make an appt. for a future date. First the lady at the desk said that I could not make an appt. then the owner came out and said that I could in fact make an appt. but informed me that I would not be able to wait for my car... He informed me that my ONLY option was to drop the car off and they would get to it at some point during the day. I let him know that I did not have anyone to pick me up and then bring me back and I honestly don't want to spend $15 or $20 dollars on Uber just to go 2.5 miles. He again told me that ONLY option was to drop the car off and leave... I was clearly frustrated but never raised my voice, so I was shocked when the owner snapped and told me not to raise my voice at him... I told him that dropping the car and leaving was not an option for me and he told me to go somewhere else. When I tried to respond he told me to leave!!! I told him that I was going to call Discount Tire and tell them how I was treated, and he said go ahead, that won't stop them from sending him business... I know how a bad review can damage a business, so I thought long and hard about leaving this review but at the end of the day, if this man is comfortable treating a potential customer the way he treated me then he clearly does not care about his business.