My mother in laws 2005 Buick's transmission was making a loud clunking noise at low RPM when…read moreshifting. A mechanic friend suggested a full transmission service, so we took the car to Transmark. They were very busy and said they would investigate the issue the next few days. Two days later they called us and told we could pick up the car. They had found a loose wiring harness possibly shorting out, probably causing the problem, so they repaired this. They suggested we drive it for awhile and see if the issue was resolved. Not only did they not do a unneeded service, we were not charged for finding the issue. Very honest people and I would use them again if needed for any further transmission service.

I broke down on the hwy and knew it was my transmission. When I searched online for a place nearby…read moreto be towed, I chose this place since it had transmission in the name. They took excellent care of me every step of the way. They fixed my car as quickly as possible to get me back on my road trip. This is the second time I had to rebuild my transmission and their price was $600 cheaper than my home town mechanic and they gave me a 3 year warranty which could be used at nationwide providers. I heard from a local that he does really good work and is actually a certified transmission tech unlike some other places around here. I feel like I made the right choice coming here!

I was pleased with the level of service provided by "Mr. Transmission". They are a small,…read morefamily-owned business -- who care about their customers.

Horrible! Do not go there. They still have my car after two weeks. I paid $3790 for a rebuild and…read morewithin 23 miles the car failed. That was a Friday night. No car all weekend then Monday they towed it. Couldn't figure out anything. Then said it was my car computer's fault (despite no prior issues with that.) They said I could not l go anywhere and fix the computer. They said If I don't buy it from them( non-computer experts) and let them put it in they will void the warranty on the transmission parts and labor they already did. They did not see a problem with the computer before when they examined all the transmission parts and gave me a assessment and quote for repair. They don't know why all of sudden there is a catastrophic failure right after they installed the transmission. They say they are not liable for the computer. It was blackmail. I reluctantly agreed to have it put in for $250 so I could get my car back. Then the owner of the business a Ms Bingham called me insulted me and said if I did not withdraw my BBB complaint she would raise the cost of the fix to $700. When I said no. She called the shop and told them the only way I could get my car was to come down there in 30 minutes ( by closing at 5 on Friday, again) with $549 cash. They take credit cards but they said now they would not take a card from me. This is kidnapping or theft or blackmail. SURELY this is illegal??? The police said it is wrong and violation of my CIVIL rights. DO NOT GO THERE. Learn form my terrifically horrible experience. I still have no car and still out thousands of dollars.

I went in for an oil change and they were thorough and even told me about the small damages they…read morecaught onto while under my car. Still waiting for an estimate on further repair but I'm sure it'll be well worth the price and time. Thank you again!

The folks here were very nice to deal with. They were reasonable, honest, and prompt to get the…read moreHonda CRV repaired.

Fixed the transmission in my ford Taurus and did a great job. It shifts like it's new. Highly…read morerecommend.

CJ and his team did great work for me on my 1970 Mustang Mach 1. I would not trust "my baby" to…read morejust anyone, but after walking thru the shop and talking to CJ and seeing his vision for his company, I knew I could trust him to do great work on my car. Thanks CJ. Michael Donnelly

I asked around for a good place to get my transmission worked on and this was one of two places…read morenamed. I am very glad that it was. While in the waiting area, as they were doing their analysis stuffs, I was talking to another customer who had been traveling through on business in his service truck. He had to stay a few nights in a motel while parts were ordered and such but he was telling me how happy he was with these guys and how honest they had been with him. They could have told him anything and never seen him again but he got out inexpensively. So, I was feeling better already. They tested mine and, I was expecting scary transmission money, however they came back and found it to be a fix for under $180 since it was not an internal trans problem. Ordered the part and next day it was fixed. I had read about my problem online, and had others give me their educated guesses. They could have gotten away with telling me it was something far worse since the symptoms mimicked a bigger problem. Anyway, it was good advice that I received to bring it hear and I only wish that they could do everything I need to my truck but they have certainly earned my business and I believe they will earn yours too if you give them a shot. I am glad I did.

From the owner: Foreign-Domestic-Free Road Test-Manual/Automatic-Over 30 years experience.read more

Just had my first experience with Jason Randell's Transmission and was it was fantastic!! Dropped…read moremy vehicle off at 8a and by 10:15a they had diagnosed the issue. Unfortunately for me, mine was a "dealer only" type repair. When I came to pick up my car Jason himself came out and met me. He took the time to explain to me in detail why they couldn't make the repair and even waved the usual diagnostic charge. I will definitely be back when I have a "non-stealership" repair or service. Honest, prompt and knowledgeable!!

We are moving from Florida to Chattanooga. In preparation for the big move, I towed my Harley and a…read morefew items in my 2018 F-150 5.0 with 79,000 miles and the dreaded 10R80 10 speed transmission. About 100 miles outside of Chattanooga my tranny started slipping and acting up. The wrench light can on and I pulled over at the next exit. Transmission fluid had spewed all over the place. Luckily, I has some with me as I was moving it to Chattanooga. I could not get a decent reading on my aftermarket dipstick so guessed how much to add. I babied the truck to Chattanooga where the former home owner recommended Jason Randall's. This is a small independent operation. After evaluation he determined the initial issue was my aftermarket Skid plate/Catalytic convertor theft device caused the Transmission to overheat blowing fluid out of the pressure release valve. I made the problem worse by overfilling. I burned up the 10th gear. Jason rebuilt the tranny and provided a 2 yr/24K warranty at his place or 1 yr and 12K at any ATRA transmission dealer. After the initial repair Jason felt something was still off and replaced the valve body. This took a couple extra days, but I appreciate his diligence in fixing this correctly. I drove the truck today from Chattanooga back to Florida (400 miles) and it performed flawlessly. The rebuilt Tranny no longer has the whistling sound I had grown accustom to and shifted way smoother than when I purchased the truck at 58K miles. I have found my Tranny place in our new City. Thanks Jason, Melissa and all the workers from Jason Randall Transmission.

Dropped my vehicle off this morning expecting at least the transmission in our 2002 SUV would need…read moreto be re-built if not replaced and that it would be two to three days to fix. We got a call in about an hour telling us it was ready to be picked up. Two places told me we needed a new transmission. Come to find out the last place that worked on it had simply failed to fully connect some electrical connections when they had re-installed it after replacing the rear main engine seal. There are still reputable place even during COVID-19. They'll be doing our vehicle transmission service from now on! Joe is the Man!

My daughter-in-law's car was making a noise that sounded like it might be a transmission problem…read more We took it to Professional Transmission to have them check it out.. It was Saturday and only the owner was there. He asked uis to leave it with him to check it out. Acouple of hours later we returned and he explained that it was NOT a transmission problem. He also told us it was not a wheel bearing going bas as I had thought.He recommended another garage that he felt would give us a good idea as to what was wrong. He had spent time assessing the problem but would not take any money for it. Many other places would not have done this. I highly recommend this company as honest and trustworhty.