Beautiful fresh flowers prepared and delivered with care. Plus a nice gift shop. I highly recommend them!

I had ordered flowers to be delivered for someone's birthday. Pictured is what I ordered verses, what I got. Now I understand some flowers are not always in season. Call me crazy but I see a pretty drastic difference in the amount of flowers provided as well as the vase. Avoid ordering flowers online from this establishment. read more

Hen N Ivy - What was ordered - Florists Near Me - Avon, Ohio

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Ordered prom corsage & boutonnière that were really beautiful & reasonably priced. Great customer Service. Very nice big corsage. Followed our requests for flowers & ribbon color. Only reason for a 4 instead of a 5 is the boutonnière was a bit on the small side & the pins were not sturdy enough to hold it upright. 1 pin bent so it was only held by 1 & fell over. The ribbon also came undone. In fairness it was a windy day but it did not look the best. I would order from here again but make sure I got a long sturdy pin. read more

My one star is ONLY due to buying cut flowers include a vase. Downsizing I got rid of many vases and do not want to add more. I also think it adds unnecessary cost and is not earth/green friendly. read more

My future son in law ordered the beautiful arrangement in the first photo below and paid almost $100 to have it delivered to my home on Saturday for a special thank you gift. The 2nd & 3rd photos is what was actually delivered. Will never order again from Hen & Ivy as this is deceptive and dishonest business practice for a bait & switch like the flower arrangements below. Will be calling Monday to demand a refund to this hard working young man. read more

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Stopped in to get something for my mom and got the cutest arrangement! The ladies went above and beyond! Found my new florist going forward!! read more

Hen N Ivy - Puppy floral arrangement - Florists Near Me - Avon, Ohio

The flowers I ordered were pretty and they arrived to the recipient on time. I was a bit disappointed, however, that they didn't look anything like the photo advertised on the website. I specifically picked this arrangement from the website, because I wanted a low vase. I also wanted to keep the colors elegant and neutral. When the recipient of my gift sent me a picture of what she got I was disappointed to see how colorful the arrangement was (nothing like what was on the website picture). Flower arrangement didn't go with recipients room decor at all. The vase also didn't match the website photo, so flowers could not be displayed in the spot that I had envisioned. I also feel that the website photo made the arrangement look a bit fuller and more plentiful with flowers than what arrived. Cost of this arrangement with delivery fee was $64. read more

Hen N Ivy - This is the bouquet on their website that I selected. - Florists Near Me - Avon, Ohio

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Buyer beware. Cute stuff inside but terrible customer service. Don't use this place for special orders. Want to be the bride with your flowers not exactly how you wanted? How about funeral arrangements with cheap substitutions? On what can be the happiest or saddest day of your life, this florist brings extra baggage to the table, hoping you'll just let it ride. Don't bother bringing it up. You will be double talked. Mistakes are made. However it's always about how a business handles the mistake that is the true measure of customer service. Use another florist, this one not worth the headache. Learn from my mistake. read more

This is the second time my son has ordered an arrangement from them . Both times the flowers were almost dead . This company should be highly embarrassed sending this . I feel so bad for my son , especially, since it was a Mothers Day gift from him . I hope this may be helpful . Think before you order read more

Bess did a great job with the arrangement - it was beautiful and exactly the pick me up for my friend who is sick.

I purchased an arrangement thru send flowers. They contracted this company. Driver delivered to another company. Oh , so sorry will deliver a replacement next day. 39.00 arrangement is missing pine cones and only has 18 carnations. Which sounds a lot but 14 are miniature carnations. yeah not cool read more

IS THERE A ZERO RATING???? Ordered an arrangement through an out of state FTD Florist who placed the order with this so called florist shop. It was to be delivered the day before thanksgiving. THEY DIDNT DELIVER THE FLOWERS and gave mo explanation as to why not. DO NOT order through this florist if you are out of state and expect delivery to happen. Glad I didn't order funeral flowers. Person would be buried before their delivery happened... read more

I recently ordered a 25th Anniversary bouquet for my daughter and son in law. I checked a few florists, but since I am out of town, I wanted a local florist using a local designer. My daughter was so pleased and my son in law called twice to say how lovely they were and called three days later to say they were still beautiful. They were able to supply a silver like vase to substitute the one in the picture and I was so pleased. Thank you for working with me and delivering a gorgeous arrangement since I couldn't be there. read more

I received a bouquet from my daughter who was recognizing a very significant day for me. I cannot express how beautiful these flowers are. I have never seen roses so full, and the colors are brilliant and bright. When the flowers were delivered I must have been indisposed. The florist made sure to call me to let me know that the arrangement was left on my front porch. Excellent service and the most lovely arrangement I have ever received. I highly recommend. read more

The Best! The work from this place is phenomenal. I was recently at The Cleveland Clinic Avon Hospital and had several arrangements delivered to me from The Hen 'N The Ivy. I had never had any arrangements from them before but They have gained a new fan and customer. The planter I received was the talk of the entire hospital. Everyone who walked by had to stop in and see it for real. I actually had many more visitors than expected. I also received a balloon bouquet from them as well. The candy that held the balloons down was a real treat. They have gained a new fan who will spread the word! read more

These folks are the real deal local florist. It can be hard to order decent flowers these days- there are so many fake "local" florists online. I just received a beautiful arrangement of red roses, and the centerpiece they delivered for Thanksgiving last year was spectacular. read more

This place is wonderful!!! I needed to get something delivered to Cleveland clinic Avon today and the hospital recommended The Hen in the Ivy. I live in Denver so I wasn't familiar. I quickly looked them up online and noticed all deliveries were for the next day. Disappointed, I called them to see if they could squeeze me in for today. The women on the phone was extremely friendly and helpful. She checked to see if the driver had already left for the hospital, it turns out he was in his car driving away when they stopped him and asked him to wait. The women on the phone grabbed my info and asked me what I liked, I told her the name of the Bouquet from online and she asked the designer what she could do, she said "we can do close to that". Let me tell you, the Bouquet was delivered within the hour and it is GORGEOUS!! I would highly recommend this shop!!! Talk about wonderful customer service backed up with a perfect product.. I wish they were in Denver! read more

I was very disappointed with the arrangement I sent to my daughter's future in-laws. Not only did it not look like the picture "as shown", there were fewer flowers, was poorly arranged, and the roses were old. I was embarrassed when I saw it. I had sent the same arrangement through a florist in Columbus the previous week and it was wonderful. I will never use this florist again. read more

I ordered an arrangement online to remember a friend's deceased husband's birthday. When I saw the photo of what she got, I was embarrassed. The flowers looked like they'd fallen out in the delivery van and been stuffed back in any old way. The vase and the greenery were not as ordered; instead of an elegant blue vase, there was a hideous blue bow on a cheap clear one. I called and sent the photos to the manager, who agreed they were "not up to their usual standards" and blamed her new floral designer and availability of matching greens. I pointed out that usually, when a shop is not able to match their own photo, the substitutions are better, not worse. She offered to re-send. That was unacceptable, because of the sad occasion. Then she grudgingly offered a 20% discount (as if she thought I was looking to save a few bucks). I waited for her to offer a full refund, but I finally agreed to split it just so I could move on. I always order from a shop directly instead of FTD, in order to get better quality and more personal service, but this time it did not materialize. read more