Wait time is like an hour even if you have an appointment. Sent me someone elses blood test results…read morein the mail with my name on it. I asked for physical results not blood tests so 2 mistakes. I asked for refills on something dr never sent it in. My gastro dr sent me to dr liu for follow up for results also sent to him an referral an he said why. I said bc your my pcp? Just dont go here im changing drs .

So disgusted with all the staff that work there. I saw a single mom have her car towed while she's…read morewas clearly distraught. And their tow company they use doesn't accept credit or debit cards? Yeah right, whoever owns this property is definitely scamming these poor innocent people and splitting the money with the towing company. So disappointing.

West Hempstead Medical is great. The staff is always really nice and helpful. Dr Micheal is the…read morebest doctor I've had, so is Dr Paul. They put care back in Healthcare. Highly recommended!

Dr. Micheal is the best! However Dr. Paul is rude and got an attitude when I said I preferred to be…read moreseen by Dr. Micheal as they share the practice. He went on to say that I was rude (which I wasn't), also that I couldn't be seen there again. I simply preferred Dr. Micheal because of his bedside manner. I don't live anywhere near this small clinic and only went here for Dr. Micheal as Dr. Paul always rubbed me the wrong way. If you're seeing Dr. Micheal that's great other than that if u have premium insurance why bother?

Slowest urgent care ever. No one cares that works here and the ceilings have mold and look like…read morethey're dripping it's awful

Horrible. Stay away. Don't waste your time. Don't even get greeted and when you ask a question,…read morestaff acts like you are interrupting thier day.

Make an appointment after explaining your exact situation. Wait the month they ask. See the doctor…read more Only for the Doctor Michael Carl to say he doesn't believe in the medication you've been taking and won't prescribe it to you but will send you to another doctor. Like I could have done myself a month ago had I been properly informed. Nice. Thanks for wasting a month of my time and that goes for the doctor and staff. The staff seems highly impatient just by checking in as well which was a review from three years ago as well. Must be the old talent drying up on the front end. All in all wouldn't recommend this office to anyone.

I think the office is very clean and new and the front office staff are always polite and the…read moremedical assistants are friendly. I never have to wait any longer then you would in any doctors office but I think the wait time depends on what provider you see. My doctor is Dr Dragonetti and she has been my doctor for at least 7 years now. I followed her from her private office to the garden city group she joined. Dr Dragonetti does not rush you out of the exam room and is patient and listens to what is wrong and is always spot on with her diagnosis. I can not rate any of the other providers at this group because I always see Dr Dragonetti !! If you want a doctor who truly cares about helping patients and is kind and a great doctor I would make an appointment with dr Dragonetti.

Absolutely the WORST place on the east coast ! When you try and schedule an appt. they tell you…read more"Call back in two weeks" ! They also close the entire lab for an hour every day to have lunch ! What kind of lab closes for lunch ??? Do yourself a favor and use another place ! A real time waster ! Poorly run and managed. AVOID THIS PLACE, there's plenty of other quality labs in walking distance that don't shut down for lunch !

They have the BEST phlebotomy team I have ever seen. They are friendly and professional, fast and…read moreaccurate. Lisa, Shanitra, Monica and Jasmine are super techs!! I would call them at 705-2206 if you need Any specimens collected. It's conveniently located behind Mercy Hospital. Their hours are convenient as well! 7-5 weekdays makes it easy to get it done before or after work. And most insurance is accepted. The results are faxed to your doctor. Thank you girls for making it very painless.

Stay away from united healthcare! I applied for coverage through the Hempstead office and got…read morestuck with someone that did not know what she was doing, by the name of dinorah collazo. She made so many mistakes I spoke with her supervisor Josie Ann Polusso and she assured me she would follow up. Now 3 months later, I received a letter of acceptance but when I contacted U.H. For my I.d. Card they told me I was not in the system and would have to reapply. The supervisor does not return my calls and I requested that U.h. Investigate what happened with my application which contains my social security number, etc., they promised to investigate and call back with the status but instead I received a call from an agent that was not informed of my problem and is only interested in the commission he gets from filling out another application. In the mean time my medical bills are piling up. There is no follow through with this company and if there is a problem, your on your own.

My experience at the front desk with worker felt dismissive…read more -Glendy- The medical assistant was kind and professional. The nurse practitioner provided good medical care.

Great experience. They have parking and the place is safe…read moreand secured from the religious fanatics. Here I had access to preventive care, screenings and education about my health. This place is a community oriented health care provider and most importantly for all genders. I am glad there's a place like this for everyone that not only helps the community but does not discriminate if someone does not have insurance, on the contrary, they help everyone regardless of insurance status to get health care. I recommend one thousand percent!

My mother came in with my grandmother whom are older Hispanic ladies. To mention, they are really…read morebad with technology they needed a bit more assistance when filling out paperwork. Everyone ignored them including staff there and the lady at the front desk was rude and denied them from any help which led to both of them leaving the clinic. What are the front desk assistants there for if they aren't there to assist? I had been there a couple of days before and the front lady had assisted this older white male without having him fill anything out because he was stuck. What's the difference between him and my family? Never going here again.

Great urgent care facility! I've always had caring doctors when coming here. I will say it's best…read moreto save your spot in advance (if possible) because they fill up pretty quickly. My recent visit with Dr. Bhatt went well. He has great bedside manners and also asked me if I had any questions after giving his diagnosis. Very thoughtful and compassionate MD. I only gave a 4 because I'm attempting to follow-up about a note I received and it's very difficult to get in touch with anyone at the front desk. I left a message from this morning and haven't heard back from them quite yet. Nobody appears to answer the phone, only an answering machine. Hopefully I hear back from someone.

wonderful team,clean environment i received excellent care and follow up information. they treated…read moreme on and individual basis to the point of answering email questions i had after my visit. i am forever grateful to the medical center for providing such excellent service and a special thank you to mr. DR.Paul Igbide. sincerely kenisha mcdonald

Quite possibly the worst decision I could've made for a simple check up. My results took 2 weeks to…read morereceive after I had to CALL REPEATEDLY and hound them. I've called and been outsourced to some random agent multiple times. Nobody at the actual Clinic picks up the phone. Finally I get in touch with a Dr who is actively researching how to help me while we are STILL ON THE PHONE. HE then proceeds to prescribe one of the most potent, potentially dangerous antibiotic knowing FULL well how risky it is given my medical history... I researched the drug myself and it says "reserve as a last resort antibiotic" why the **** are you giving me such dangerous high grade meds for something simple??

The black of Africa pregnant working the front desk is the rudest person I think I even met. She…read morenever smiles, she always turns patients way also she lies About the credit card machine is broken mean while the young gentleman comes out and say yes it goes and helps pay my copay with My card. I Can not remember the gentleman's name but he always has Jordan's on and smells great every time I see him. God bless him he really helped me a lot and I'm sure he is the same with other patient. I rate this clinic 0 out of 10 that's how horrible this place is