Saw a shirt in the window the night before I wanted to buy for my stepdaughter. Came back the next…read moreday at 11:15, but the shop was still closed even though window hours said they open at 11. That probably should have been a clue about the type of service they provide. I came back an hour later to try to get the shirt. The store was 100% EMPTY except for the guy behind the counter. Politely asked if he minded me taking my mask off while no one else was there because I have a documented medical condition (legally exempt from the mandate) that makes it hard for me to breathe. From across the store, he told me no. I tried to explain to him I legitimately have a condition and medical documentation I could show him and that I put the mask back on if anyone else comes into the store. He told me to keep the mask on or get out. He didn't give me a reason for why he had a problem. He didn't offer me an alternative, he just was rude. Then, as I left, he sarcastically yelled out for me to "have a nice day". I've made the same request at other stores, and have NEVER been denied because I only ask when there are no other customers in the store. I even openly disclose my condition instead of just saying I'm exempt because I want them to know I'm not just trying to break the rules. It wasn't because it was an "Asheville thing" because three other stores were OK with it as long as no one else was around. I don't go in trying to cause problems. I don't try to make a statement. I just try to give my business to local shops who are willing to work with me and my disability. Once I stopped crying and shaking from the unexpected confrontation, I took my money to another store. One who helped me out instead of being intolerant and hateful. So, if you want to give your business to a place with staff who bullied a woman with an incurable disease when there was absolutely no reason to be a jerk, they may have stuff worth buying. But hey, I probably gave him a chance to brag to people how he got to throw an anti-masker out of the store. Glad one of us got something positive out of exchange.

First off, this is the best smoke shop I have ever been to. My wife and I stopped by while on a…read moreroad trip. We were helped by a dark haired gentleman who was incredibly friendly and super knowledgeable. He was able to answer every question I had for him, and he offered me some suggestions based on what I had mentioned while talking to him and ended up with a perfect glass piece for me and some legal CBD concentrate. We also left with an awesome dragon incense holder. Pair the great selection with the incredible customer service and you have a recipe for the best shop I've visited to date.

This is called The Hookah Hookup on the credit card transaction and on maps, not sure which name is…read morethe newest. This is the worst place! No quality products at all! Other reviews must be their friends. They lie to customers about what they offer and then offer no returns since they can't stand behind the crappy products they sell you. I never got a receipt, rude staff, I hope this place goes downhill quickly, ripping people off like this. Oh and they sell Kratom too, a substance that I've seen many have a serious addiction problem with and very hard to kick. They just want to take advantage of people and take your money, gross! You should be ashamed of yourselves.

Great store very knowledgeable of the products and gives great recommendations. Definitely will…read morevisit again!

This place is good for the fact that they always have what I'm looking for, and the prices are…read moremostly reasonable. On the flipside though, there are obvious communication issues between management and staff, and even between the staff members themselves. On more than one occasion, they've had a sign posted that promises a discount on certain items. But when you get to the register, the discount doesn't ring up and the staff acts like they know nothing about it. Another time, an employee told me to stop by the next morning because they were getting a big shipment and there would be free samples. But when I came back and asked about it, the guy looked at me like I had three heads. I don't mean to keep piling on here, but the staff also seem to lack any knowledge of the products they are selling. If I have a question about something, no one can answer it or make suggestions. They are mostly nice about it, but it gets to be a little frustrating. I suppose if you go in here knowing exactly what you want -- and you're willing to ignore the advertised discounts -- this place would be great. As it stands, however, I hope the management sees what's going on and improves upon it.

This is the best head shop in town. They have everything a smoker/vaper needs. Their prices are…read moresuper competitive, they charge half of what average smokeshops in other cities charge (Asheville has an extremely competitive smoking market.) and they carry parts and coils for a wide range of products including yocan wax vapes. If you need it, High Life probably has it. They have a friendly staff, including Frank. They have always treated me with the utmost respect and I always look forward to visiting this establishment.

Amazing per usual! great staff and great products. so happy to have so many stores around Asheville!read more

Intelligent friendly staff! Good sprices ! And the best quality of products. Im very happy having…read morebeen hear amd so glad Apotheca iis hear for all of us . Thank you

Amazing store with lots to choose from, great, helpful staff, don't let the outside of this store…read morefool you, it's beautiful inside...check it out!

Great service, smiling faces, and very knowledgeable on products! They have one of the biggest…read moreglass selections in town and the best prices. And they give you two days to bring back a disposable if it doesn't work which is pretty much unheard of. Also they price match if anywhere has better prices (spoiler: you won't find anything cheaper anywhere else) fave smoke shop in Asheville by farrrrr.

awesome customer service and great products! highly recommend! Traffic in and out can be crazy but…read moreworth it!

Extremely rude staff, especially at the Merrimon location. Do yourself a favor and avoid the…read morenegativity that's likely to splash on you from the clearly unhappy people working for this company

Ediana was such a great help. She's very knowledgeable and answered all of our questions. Ediana…read morewas also able to explain everything we bought and suggested things based on what we were looking for. The store it self is also great! It's clean and very welcoming. The other staff was also friendly. The store has lots of variety.

Always good products and deliveries are on time. Wish we still lived in Arden so we could stop by.read more

Appalachian Standard is a great business and our go-to source for healthy and all natural products…read moreat great prices. The staff is friendly and a pleasure to deal with. If you are in western NC, you must go by their greenhouses and farms. Jesse and his crew are great to deal with. This is a family and veteran owned business with a hard-working crew who will not disappoint.

Love these folks! Always take great care of me and order in supplies for me to get extra before…read morelong trips or surgeries where U can't drive for a bit. They keep my dogs CBD well stocked, which I love. They respect the dollar bill & understand that having low, medium & higher priced varieties of items is important. The manager is cool about getting stock in other stores for you, if another location is closer to you. Hurricane Helene flooded this location & entire shopping center, so I am sad. I don't know if they will rebuild there. I am sure they lost everything. I feel bad for them. Their Tunnel Rd store was awesome though and opened with no power for cash sales even in those first few days where we couldn't find food, water and gas. We were so appreciative of them. All my neighbors go there now, too and they all rave about them.

Amazing service! Top notch shop!!! Walk in humidor, all the vapes, isolated compounds, gummies,…read moreroll your own supplies, glass, papers... all you need. The owner is no BS, smart and personable. I will return when in the area. I travel a lot and enjoy good smokes and good service. Very clean.