Archer and the entire team are absolutely the best. They walked my family through an incredibly difficult experience and made it truly beautiful. Archer makes you feel like you are the only family he is working with; he stays in constant communication and is always available for questions or concerns. He has the perfect personality for this work, showing such grace to people who have lost a loved one. After having a terrible experience with a funeral home in Inglewood, Hemet Valley Mortuary sets the bar sky-high. If you live even remotely close, please utilize their services. I am so thankful for Hemet Valley Mortuary. They are truly doing God's work. read more

First time here... everything was nice... they took good care of the family.... Kept everything on track... It was my friend's mom celebration of life.... They also did a nice job of setting up the reception area. read more

On May 2, our son passed away young from cancer. We live in Winchester CA but our son passed away in San Antonio TX. We had to have him cremated at a local mortuary, and we ordered urns, mini urns & urn necklaces, not really knowing how we would get them filled. The mortuary in San Antonio TX shipped the ashes to us, and I called around hoping a local mortuary would help us, and hopefully not be too expensive. I called them on a Saturday & received a definitive yes, and was quoted $35. They were very sympathetic & considerate on the call. One I was ready, I called Archer, and he was kind, helpful & flexible with me on the meet up time. They filled all my urns, and as we were taking them to my truck, I mentioned payment; he said "don't worry about it" it's on us. WOW. read more

Hemet Valley Mortuary - Funeral Services & Cemeteries Near Me - Hemet, California

The level of support and care we received when working with the funeral director, Archer Harmon was extraordinary. Archer walked my mother and I through every aspect of the arrangement process and did so while lending us respectful comfort and patience. We ran into some difficult personalities while dealing with the church and cemetary representatives. Archer shielded us from this and handled everything, acting as our representation. My family and I will be eternally grateful for the guidance and professional direction we received when working with Hemet Valley Mortuary and specifically, Archer Harmon. read more

I had an excellent experience with Archer at Hemet Valley Mortuary. Not only was he extremely professional, he was so compassionate.

When my husband passed away suddenly, I didn't have a clue of what I should do. I called Archer at Hemet Valley Mortuary on a Friday night and he was so calm and reassuring. He told me exactly what I needed to do. He has been available to me and my family every step of the way. I'm planning on setting up my arrangements with him for the future. read more

I can not say enough to express the gratitude I have for Funeral Director/Location Manager Archer Harmon. The situation brought to Archer was a bit out of the ordinary. He went above and beyond to make a difficult situation easier. He showed patience and compassion. The professionalism and customer service my family and I experienced was a breath of fresh air. read more

I can't say enough on how fantastic the staff at Hemet Valley mortuary have been. Especially the funeral director Archer Harmon. This was the first funeral that I had to organize. Archer made it so easy for me and my wife, took all the stress and anxiety away. He went above and beyond, even giving me his cell number in case I had any questions. He is a true professional and a master of every little detail that is needed for a successful memorial service and reception. And he handled so many details that I thought would be my responsibility, making things much easier in a difficult time. The rest of the staff was also very helpful and kind. I have read some of the negitive reviews on this site and all I can say is look at the dates. These were posted 3-10 years ago. That was not my experience. I highly recomend Hemet Valley Mortuary to anyone. read more

Their prices are fair and we received wonderful, attentive service. Misty was there on the day of our service and ensured everything went well. She was an angel, and helped with the reception. Eric only cared about our satisfaction, not over selling. Everything was perfect! Suggestions: new carpet! Remove staff food from the reception refrigerator and give it a good cleaning. We are very thankful for this wonderful mortuary. read more

This place was very professional kind friendly very good people working here. Their service is awesome. They are very attentive to your needs very passionate of what they do. We lost a very loving friend and they took care of everyone's need . read more

We recently lost my aunt, she passed away on a Friday late evening. I started calling different mortuaries, Hemet Valley Mortuary was the first place that actually had someone answering the phone and not an answering machine even though it was late. Eric Rodriguez was the person who answered the phone that night and also the person who helped my uncle and I throughout most of the process. Eric was so patient and professional with my uncle and I. When we told him stories of my aunt and everything we were going thorough he made us feel like he genuinely cared about us. Anytime I had any questions or concerns I would call or email Eric, he would always get back to me in a timely manner. On the day of the viewing Stephanie was the person who helped us that night. Stephanie was so amazing, she made it possible for my aunt to have the service she deserved. Hemet Valley Mortuary's staff were absolutely incredible, extremely kind and compassionate. I could not have asked for a better service in what was and has been a difficult time. read more

Very affordable, but most of all they were warm and attentive. They did not try to up sale or make us think we needed a bunch of extras. Also they are one third the price of Miller Jones. read more

I can NOT recommend these people. My dad paid for both my parents' cremation etc, years before they died. After my dad died this past March, I waited the 2 weeks for the death certificates that they said it would take. They'd said they'd call when they were ready. At 3 1/2 weeks, I called & the gal said they'd been sitting there for a while; she had no idea why I hadn't been notified. She said she'd have "Tom" call me. (Manager? Owner?) He didn't. I had to call him several times, & finally reached him; he said he'd been on vacation, so things hadn't gotten done properly. He did apologize for things falling between the cracks. Yesterday I received a bill from the mortuary for $1089! I called & said this was all pre-paid in full years ago. "Tom" said the insurance hadn't paid yet, but to ignore the bill, and some nonsense about why this happens. (Do I care why? No.) I said (not loudly, just calm & matter of fact): "Ok, but it seems like you're always apologizing for something that wasn't done right. Anyway, thanks." He hung up, w/o so much as a goodbye! Just clanged down the phone. Unprofessional, insensitive, they bungled nearly every step of the process - YIKES! I do have to say that the fellows who came to pick my dad up the night he died, were really sweet and nice, and left a (fake) white rose on the bed. They should be running the whole business! read more

In my opinion- HORRIBLE place. I lost my father's signature page. So they claimed that they dont know him. So, I will have to pay again. I mentioned his friend name- who he came in with him They said that they don't know him either. I said "that's funny, cuz he was cremated here?!" Humm? Do you think perhaps that they want more money$$? $$? read more

Hemet Valley Mortuary - Funeral Services & Cemeteries Near Me - Hemet, California

This place is horrible, mortuary's are suppose to be able to help a grieving family with the passing of a love one this place is full of incapable employees Monica and Denise think it's funny to hold my mother in laws father and are refusing to allow her to bring him home where he rightfully belongs she has been his caregiver for the last 10 years and they think it's funny to keep him from his family! Losing a family member is already hard enough and for this mortuary to be completely heartless and to start making unnecessary charge fees and now say he's " In processing" is illegal and just sick! read more

dont bring any loved ones here!!! they're refusing to give me my dad!!! this is illegal!!!!!!!!!!! this mortuary is horrible!!! the employees are disgusting, they have been refusing to give me my dad, it's been over a month since he's passed and he still has not been cremated! and they won't even let me take him to another mortuary! they are illegally holding him!!! i just wont my dad! i plan to sue! no one should have to deal with this while mourning!!! im going to be calling the police! and i hope this horrible place goes out of business! this is just too much to be dealing with and no employee there cares! how this place conducts business is damaging and disgusting! why would any place refuse to give back your dad? do not take any family here! you may never see them again! read more

Do not use this mortuary. Was quoted a comprehensive price which I paid in full at the time contract was signed. Based on price additional unnecessary services were purchased. Weeks after the burial I was contacted and told over $300 was owed due to their own internal bookkeeping mistake. Had I known the costs I could have adjusted my choices. Service was poor. Doors locked & lights off during evening viewing- told "everybody knows to use the side door." Only one kneeler available (broken) although assured catholic practice accommodated. Assured additional personnel available for pallbearers- it was the grave digger from the cemetery dressed in rags. When I called to ask who owned the business to register a complaint I was told by "Justin" that he owned the business. After questioning finally admitted that Carriage Industries owns this business. Choose anywhere else for your loved one. No one deserves what happened to our family. Other quality funeral homes exist for a comparable price. read more

My father passed away in April 2013. Our family got the quote for their services which was $2750 to have the viewing at their funeral home and $3200 to have the viewing at our home in Temecula hemet area. We initially decided and paid to have the viewing at our home. We later changed our minds and decided to have my dad's viewing at their facility. I contacted Justin by phone and email. He emailed me saying they would not be giving me a credit for the difference. They need to honor their over the phone quotes. I know they are running a business and are numb to feelings but how could they take advantage of us. I want a refund for the difference as it is morally right. read more

I was treated nice. They were very friendly. Nothing bad here. They quoted me a price and that was the price I paid. No hard sell. I appreciate how easy the process was. read more