Absolutely amazing service! Sandy truly saved the day for our family on Labor Day when our…read moredaughter's car needed to be towed. What could have been an incredibly stressful situation, especially on a holiday, was made so much easier because of her. Sandy was wonderful from start to finish. She communicated with us throughout the entire process, was incredibly helpful and kind, and made sure our daughter and her car were taken care of. The price was also extremely reasonable, especially considering it was Labor Day. When you need a tow, you are usually already having a bad day, and having someone like Sandy on the other end makes such a difference. We are so grateful for her kindness, responsiveness, and excellent service. She truly saved the day for us, and I cannot recommend her enough!

Great service! Would definitely use them again next time I'm…read morein Las Vegas Driver was on time & friendly

I kept Roadside Wrench yelp info since April2022 in my glove compartment when I…read morewas looking for a mobile mechanic. Jonathan was very polite and I was so amazed, he has constant 5 star yelp ratings! I called him to do new alternator install at my home. What a great guy, fair ñ Very knowledgeable; you won't be disappointed! And KEEP HIS CARD HANDY! I did. Tina

Amazing customer service, honest prices. Jonathan is a true mechanic that cares about fixing your…read morecar and making sure all your questions are answered. Highly recommend him and his team.

We used this method for towing more than once!…read more When you call these individuals they actually come. They charge about a 100 for general towing service in the immediate area of Henderson, NV area. Now that we are moved all I can say is if you need decent towing and a great price, small business this is your chance.

Thank you for your quick and immediate service! We needed a tow ASAP and Rey was efficient, kind…read moreand professional. Elias also made payment and communication easy. We'll keep your number and contact handy if needed again.

Went really well. Did a yelp quote request, instantly reached out, very responsive on text message…read moreand willing to work with me on time! very well priced! Also, he was super sweet and let my son watch every moment of it and even answered my kids questions!

Rapid response with quick and friendly service! I'm very pleased with how they resolved my issue!read more

Great place to charge! It's in a gated lot with lots of available chargers. There's a sign in the…read morefront when you enter that shows hourly rates and I'm sure that's why most people turn away from charging here but down below the sign in blue it states that the first hour is free. So don't stay long just get your charge and move along. If you charge here you also unlock a new badge on the Tesla app for charging on the Las Vegas strip.

It's kinda hard to pull up, be behind the gate trying to read the sign while also not trying to get…read morehit from behind. But I did see below written in blue the first hour is FREE, unless you're a Caesars platinum or other type of high player! So be swift.

Called David for a jump start and he said he would arrived at the TI self parking in 10-15 minutes…read moreas promised at a fair price for immediate service. Car jumped with no fuss no muss. Thank you David.

After the original tow company left me waiting for 3+ hours with no communication, my insurance…read morecompany contacted Pars. They said they could arrive in 20 mins. 20 mins pass, I get a call from my insurance company saying the driver was stuck in traffic and that it would take a little longer. I get a call from Pars shortly after letting me know the same. I appreciated the update and communication. David was careful when handling my car and kept reassuring me that my flat was definitely repairable. I arrived at the tire shop and the sales rep immediately recommended I buy 4 new tires before having the tech look at it. I told them I came in for a repair I was not prepared to fork out $400+. Turns out the tech said it was just a small nail and was able to patch it! I'm so glad David gave me the reassurance about my tire. He was prompt, communicative, friendly, and handled my car with care.

Fast, friendly, and reliable! They made a stressful situation so much easier and arrived quickly…read more Great customer service and professional from start to finish. Highly recommend if you ever need a tow.

Promised to come in under 30, as I expressed this was crucial when booking. They then took over an…read morehour and 15 minutes to show up. I asked for a discount for waiting nearly three times the amount they promised when booking. They refused to do anything for me to remedy the situation. Horrible selfish people!! Bad customer service and communication. Nobody should be stranded more than twice the amount estimated. Super lame company. Go with someone honest about their time and who respects your time!

Wanted to charge $180 to open my car door. Outrageous! I despise price gouging in an emergency…read more Predatory.

Gave the details they asked for during the chat and was quoted $200. When they got to the vehicle…read moreit changed to $265. Was quoted lower by another company but went with Sammy Emergency because of the price. I understand it was at night and on the strip, but I feel like it was a bait & switch scam. They didn't even have their logo on the tow truck, it was a different company's truck. Will use Google Reviews in the future.

Alan came a promptly and got straight to work. I appreciated his professionalism and sense of…read morehumor. He was able to get me into my car quickly. He stay to help me jump the car. I would definitely call them again for any roadside assistance help.

BAD BAD BAD BAD BAD…read more DO NOT WASTE YOUR TIME AND MONEY HERE! I called for tow truck, they sent somebody on the way. Was supposed to be here 2pm kept calling they were giving me different times, finally the driver called me and said it will take them another 2 hours so 4 hours in I don't even have somebody on the way ! Costumer service is the worst, a guy picked up the phone with so much attitude! Then I tried to call again and he did block my phone number! Absolutely unacceptable in costumer service! Let me post the screenshots of how many times you said you were coming and you were nowhere to be found!!! Nobody canceled on me you were the only one, you can call me Karen or whoever you want but it's a fact your company, your costumer service and everything in between SUCKS!

Johnny was beyond exceptional and professional today (10/7/2026)…read more After an awful experience through Intoxalock and the installer I was set to do business with yesterday, I somehow got in contact with Smartstart. I originally just wanted to call this shop to do my install and after a sketchy experience with Intoxalock and their installer, I switched to Smartstart. And the events that took place today because of Johnny, made it worth it. I had my appointment at 12pm confirmed and set up with Kenneth from Smartstart at this specific location. I showed up with my friend Mary at 10 am in hopes to be seen earlier but Johnny had two appointments prior but did confirm my 12 pm appointment. So Mary and I went to get breakfast and returned by 12. Installation was done by 1:15 and Johnny showed me and Mary how to use the machine (since she was driving my vehicle to the dmv so that I could get my driver's license). We left right after 1:30pm. My dmv appointment was at 2:30, we checked in at 2, and my name was called at 3:11. And it's the dmv... so of course that's another story. It's now 4:30 pm. Good news. I got my license. Bad news. The machine installed in my car was dead. Wouldn't turn on at all. Mary and I called what I thought was this business (like the beginning) but there I was on the line with Safesmart again, hence, I already went through this. So I was as patient as I could be given that I just spent $226 to install and $162 at the DMV. The customer service guy from Smartsafe couldn't help me after me and Mary tried to trouble shoot the machine like he suggested which we already looked up and tried before calling and blah blah blah. At least 10 times. We were told we could tow the car and be reimbursed (anybody laughing and hurting with me?) cause I was in tears. Then I get the owners phone number from Safesmart because now I'm asking for a refund for the install. I'm from Hawaii. I know Johnny is too. And when I saw 808 I was slightly relieved and hopeful. But it wasn't Johnny. And I hope the owner reads this and accepts my apology but understands me better after reading this. I'm sorry! Johnny met me and Mary at the dmv after we Ubered home and came back in her car. Johnny met us after closing the shop down at 6 like the business hours say. Again, professional. He met us at 6:30 and although my car was a little tricky (y'all know Nissans ain't easy). He made it right. He got it to work. Switched out a cord and I get to write this review now saying home sweet home like never before. In more debt but safe at home. With gratitude and love and respect and just good people!!!! Good people good friends good business. Just when I thought maybe it is extinct. Here we are. Hire this business. Choose them! And ask for Johnny! Thank you Johnny and thank you to his boss. See y'all in a month for my calibration!

Amazing expert services. Professional meticulously installed with TLC. Owner Court well versed in…read moreelectronics and anything can be a challenge with satisfying results. We Go Court!