Senior Helpers is a Joint Commission Accredited home care agency known for their expertise in…read moreDementia Care and Parkinson's Care. Senior Helpers is well known in the Polk County community for providing training and outreach to professional caregivers and family caregivers. The aides who are CNAs and HHAs help elderly clients get the specific care they need to remain healthy and independent at home. This includes personal, hands-on care, meal prep, med reminders, transportation, light cleaning, and caring companionship. I've worked with Senior Helpers since 2016 and support from management in the office and with caregivers in the field makes Senior Helpers a great place to work.

I've only been dealing with them for 3 months but I have to say the lack of caring, understanding,…read moretaking care of issues, etc is just beyond belief. They are the worst. They have been calling me most every day for 2 weeks saying they are picking up my machine due to inactive insurance. When I call they say "Oh, we see you have insurance". Yet NO ONE cares enough to make sure the company STOPS CALLING ME telling me they are coming to pick up my machine! Simply the worst.

The worst. Absolutely the worst business I have ever dealt with. I have been an Apria client for…read more6 years, primarily because my insurance company recommended them as a source for CPAP supplies. In October 2019, I ordered supplies and sent them a check for about $36; 30 days later, I called and asked why I had not received my supplies. They told me they had mis-applied my check to someone else's account but it was straightened out and they would ship me the supplies. They did - but first charged me on a credit card they had on file. Numerous phone calls and many hours in conversations later, a CSR acknowledged their error, told me they would send me a refund. I did receive a refund -- and a bill for $36. Back on the phone, this time they said they did not receive my check (although they had the date, amount and check number). Arranged a copy of the check, sent via email to Apria. Then last night at 8:43 PM, received another dunning phone call from Apria. I refused to talk to them. Prepared to send a certified letter to Apria CEO Dan Stark but called first and found they have my account at zero balance. Today's date is February 5, 2020. I strongly advise against doing business with Apria Healthcare. Over the years, I have consistently dealt with CSRs whose accents were so thick and made them unintelligible that I literally had to ask for someone whom I could understand. The bottom line is that they do not do what they say they are going to do. They would tell me whatever I wanted to hear to get me off the line and then undoubtedly return to more important tasks, such as reading comic books or filing their nails.

Roach motel for starters. Inadequate nutritional meals, too much processed and high sodium food…read moreand not enough fresh vegetables or fruits. Rent too high for condition of facility. Refuse transportation of some residents, ones with walkers cannot access bus and are told they cannot use handicap lift, it's only for wheelchairs. Facility constantly being sold. Went from being very nice retirement/assisted/independent living to being more of a mental facility

From the owner: Independent senior living at an affordable cost awaits you at Holiday Azalea Park in Lakeland…read more Winner of the 2022 Best of Senior Living Award, here you'll enjoy three homestyle meals a day, weekly housekeeping and most utilities in the monthly price. Spacious apartments have a walk-in tub, kitchenette and either a patio or balcony. You can also arrange for personal care services through a third-party provider. Stay active with our daily Engage Life® program. Nearby, enjoy great dining, shopping and events at places like Lakeside Village, Holloway Park and the Polk Museum of Art. We're not far from Orlando theme parks like Walt Disney World Resort and Universal Studios. Reserve your complimentary lunch or tour at Holiday Azalea Park.