Helms Flower shop has succulent plant for affordable price . Bought the evergreen plant for a gift . read more

Helms Flowers - Succulent plant - Florists Near Me - Los Angeles, California

100% disappointed. The flowers arrived warm and wilted. I understand Los Angeles is going through a heatwave, but common sense is for a car to have A/C when delivering flowers. I ordered the large arrangement and got the small, which was extremely overpriced for $70ish. As you can see, some of the flowers are already wilted and this was a few minutes after they were delivered. I only gave a 2 star review because the design of the arrangement was exactly what I wanted and beautiful - everything else was horrible. I've had better, cheaper and more fresh flowers delivered by the local grocery store. read more

Helms Flowers - $70/ish for warm and wilted flowers. Taken a few minutes after they were delivered. - Florists Near Me - Los Angeles, California

Didn't know you could make flowers look so bad for $60.... you could get even better styled bouquets for half the price on the side of the road. The flowers were wilting and they left on near dead leaves. If you want a respectable bouquet, just go to Trader Joe's read more

Helms Flowers - Florists Near Me - Los Angeles, California

Just bought some flowers and the woman was extremely sweet and helpful. The flowers look beautiful! read more

Helms Flowers - Florists Near Me - Los Angeles, California

Someone sent me flowers from here and I liked them. They also called before showing up. Very pretty flowers. read more

Helms Flowers - Florists Near Me - Los Angeles, California

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I called and ordered 5 dozen roses for Valentine's Day in advance for an event. The girl on the phone did not understand English apparently. I showed up on Valentine's Day to collect and pay for them and they said they didn't have any because I didn't pay for them. The girl on the phone did not request payment over the phone. No attempt to resolve the issue or to help. Trash experience. Trash business. You have CHILDREN working for you, literally. I would have happily paid over $300 for 5 dozen roses as you quoted me, thankfully I went to Trader Joe's and bought 5 dozen for 83 bucks. Silver lining of this experience. read more

I ordered some birthday flowers for my sisters birthday through 1800 Flowers. I chose a unicorn basket/bouquet. I was soooo nervous about what it would look like because when I googled some user pics, I saw fails that looked ridiculous. So FF 2 days later, after having anxiety about this everyday...the flowers arrive. They look amazing!!! I was so happy! The flowers are fresh and it's sooo cute! The only thing is I paid extra to get them delivered in the 9am-12pm time frame and they were an hour late. $72. Pricey but my sister is only 30 once! And this unicorn thing is sooooo cute and fun!!! read more

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Our son's memorial service was on Saturday 9/7/24. Helms florist delivered the flowers One Hour after the service. The initial obligation was met, but the process in which implemented was inadequate. The process was substandard in checking to see when was the service time and if there was someone was at the church to meet the delivery person. On Monday , contact with Sandy the owner was made. During the conversation, the only concern was that the flowers was delivered. What happened to customer service. The lack of professionalism and No concern of how to make this right for a grieving family. The flowers purchased was an expensive bouquet and none of the attendees and many family members were Not able to see it. The owner seems that it was paid and delivered and No apology was offered. The lack of compassion was experienced in the conversation. read more

Got a surprise bouquet for my bday. When I sent a picture to the sender, there were not a dozen roses but 11. Just check your order people. read more

I've never purchased flowers from Helms but I have received a bunch of bouquets from here and from what I've experienced, I think their service is worthy of 5 plus stars. The bouquets are always so pretty, fresh, and delivered with care! My partner gets flowers delivered to me and I am always amazed by the quality of service. Like, there is never a glitch in delivery time. I partly attribute this efficiency to my partner because he is a big planner but it says a lot if he is willing to put his trust in Helms to be on time to deliver flowers for a promotion, Valentine's Day, and just because. I might even treat myself to some flowers just to see what the full experience is like. :) Kudos to Helms and to my partner for brightening up my life with beautiful bouquets! read more

Helms Flowers - Pre Vday roses - Florists Near Me - Los Angeles, California

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This flower company absolutely doesn't only stand by their word, their product isn't worth the money. I specifically purchased an all yellow roses spray for my mother's funeral. The heart break and disappointment I felt on the day of her service was devastating. I paid $300 for a rather small sparsely yellow flowers (a few were roses) and a lot of greens. When I later complained, after several calls, and emails (most were ignored but I was persistent), I got a response that I would get a 60% refund back to my credit card. That was several months ago. I have tried to contact Helms, and as of today, have not heard back from them. I HIGHLY recommend that you don't use this company at all. To have the last loving gesture to my mother ruined is unacceptable and a horrible example of customer service. Denise Middleton read more

Sandra was amazing to work with! I sent her an inquiry via Instagram and she replied quickly. I told her I wanted 3 small arrangements for my daughter's birthday party. I told her I want it to feel more organic and whimsical. She made them in these cute tea cups as vases. Loved it the arrangements turned out. Highly recommended. read more

Helms Flowers - Florists Near Me - Los Angeles, California

Helms Flowers is the best! My husband purchased the forever roses for me on Valentine's Day. Sandra's Team was amazing! They were delivered and better than I expected. They still look amazing months later. Helms flowers is the perfect florist and I'm so thankful to support a small business owner in my community. Small businesses deserve 1st and 2nd chances to get in 100%. We need Helms Flowers in our community. I'm looking forward to supporting them again! read more

Helms Flowers - Florists Near Me - Los Angeles, California

What I ordered babe what I got in person... the worst experience. Waste of 70$ and it didn't even deliver untill the day after I asked for. Smh. read more

Helms Flowers - Florists Near Me - Los Angeles, California

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If I could give this less than one star, I would. The lady is extremely unprofessional and rude for someone working with flowers all day! Also, the flowers **WILL NOT** meet your expectations. The bouquet will look nice and heavy on the website, but what is delivered is a smidge of what you pay for! They will charge you a hefty delivery fee, but they will literally leave it outside for it to be stolen, because "THEY DO NOT CARE." I would avoid this place for any occasions. If anyone needs recommendations for local flower shops that have wonderful people who actually care about their clients, I'm happy to send you a list. RUN! read more

Don't expect a lot and yes I paid for premier smh paid almost 150$ and they told me 10$ for deliver but charge me 20$ read more

Helms Flowers - Florists Near Me - Los Angeles, California

Tip: Order your flowers in person at the Helms Flowers store, not online. When you order from Helms / Aphrodite Blooms you are ordering through a third party who then relays the information to the florist. Unfortunately the bouquet I ordered arrived 6 hours later than I requested and my friend was not there to receive the bouquet and it was left outside the building. The colors / flowers that I asked for ended up being different from what I requested. These were the same issues other people mentioned in their reviews regarding late deliveries and bouquets looking different from what they expected. Sandy, the owner, did end up contacting me to try to make the situation right which I appreciate. The main issue seems to be the online ordering system through the third party, not necessarily Helms flowers. read more

Received a hand delivered, beautifully arranged bouquet of flowers for my Birthday from Helms Flowers. They look and smell amazing. Highly recommend this florist! read more

Helms Flowers - Florists Near Me - Los Angeles, California

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I recently referred a family friend to Helms Flowers following her mothers death. I called Helms and spoke with Faye. She asked for pertinent info, etc. it seemed all would be well- but it wasn't - the flowers ordered by many of the parties didn't meet expectations and were quite disappointing. A spray ordered for the casket by the daughter had the wrong color flowers. To date, no resolution, no apology, no admitting of error. Still waiting on a return phone call. Helms received numerous orders- and failed. I'm one who really tries to support local business. I hate calling 1 800 flowers. No excuse for this poor customer service and average floral arrangements. I ask Helms to please do better. They lost a lot of future customers. read more

Waste of time pricing on their website doesn't match what they say in store. They have full bouquets with a vase on their website for less than $40 but a dozen roses cost $65. read more

Very disappointed with the corsage and boutonniere. I placed the order two weeks before the event; we came in to pick it up and it was not ready. They brought out the cheapest verse they sell (Mini roses that looked yellow) when I paid for the highest end. The ladies scrambled to find the flowers I had ordered and broke down a plant they were to satisfy my order. They tried telling me i had order roses and i showed my receipt to them they didn't add the extra touches we discussed. I will never return to this place! This place has two yelp pages so i decided to post on both. read more

Very helpful! I'll definitely be shopping here again. I went in tonight right before they closed and the people there were very willing to help me out and let me switch out a few of the flowers in the bouquet even. Not sure why this place has negative reviews. All reasonable prices and nice associates. read more

I received a bouquet without the name of the sender. I was very annoyed not knowing who to thank. I phoned 4 times to get the name. I was promised to call me back and give me the information. After 3 days, I still have no news. Very poor customer service. read more

My mother ordered the dog birthday bouquet for my daughter. She got an email early today saying it was delivered. I stayed home and waited and it showed up at 7:50pm. I guess if your squint, you can see the resemblance to a dog?? read more

Helms Flowers - This is what we received - Florists Near Me - Los Angeles, California

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Cute little flower shop. Has a wide selection of flowers to choose from for arrangements on the spot. Came here to get a small bouquet of flowers to take on my way to visit the hospital. They were very fresh and well arranged. read more

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Sandra was very friendly on taking my order for Valentines. My Immortal Roses are stunning and it was definitely the best gift for my better half. Definitely will continue to order from Helms Flowers for my special occasions. Keep up the amazing job. read more

Helms Flowers - Immortal Roses - Florists Near Me - Los Angeles, California

I have to share the exceptional experience I just had with our delivery driver, Moises! My sisters boyfriend sent her flowers after having a particularly rough day at work and gave my number as a contact since we live/work together and he wanted it to be a surprise. Normally it'd be fine to leave them at the front door but Moises saw that it's unusually windy today so he called to find an alternative where the flowers would be safe. Our office is just 5 minutes away and I offered to leave & meet him at our apt but he happily brought them to me without question. Can't imagine what it'd be like to get home after a rough day to find flowers strewn about the doorway! Needless to say, Moises going the extra mile to ensure they were safely delivered is a grand gesture in our eyes & we're all very grateful for his thoughtfulness. Thank you (big tip of the hat to Moises) for the great experience. I'll certainly be ordering flowers from Helms very soon! read more

Helms Flowers - Florists Near Me - Los Angeles, California

Dropped into the store and requested a bouquet that I received in minutes and it was absolutely lovely!

Please don't waste your time or your money with this place. Our usual flower shop closed down due to high rent in Culver City and my husband has been trying to find a new shop. On several occasions my husband has gone to this shop and everytime he requests something specific they DON'T deliver and by deliver I mean they don't provide what is asked for especially after overcharging him. Most recently on valentine's day my husband ordered my favorite colored roses and flowers with a balloon bouquet. When he found out that they only delivered the Rose's and not the other flowers and they didn't send the right balloons...he ...was..pissed! On top of that the roses started dieing on the second day I had them. Overall this place is a complete RIP OFF on a regular day and even more so on a holiday! read more

This small flower shop has allot of options and the friendly attendant helped put together a nice bouquet. They'll help you customize the bouquet packaging as well. read more

Helms Flowers - Florists Near Me - Los Angeles, California

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Stopped by yesterday for some last minute flowers, and they put together something lovely for me. The price was very reasonable too! And, they were really patient while I researched which of their options would be non-toxic for cats. read more

My boyfriend ordered me flowers for Valentine's Day from here. The petals on the roses are falling off within the hour they were delivered, (not fresh or went bad in truck?). They added a lot of green leaves to fill the vase. It just looks like a little too much. The leaves take away from the roses when the focus should be on the flowers. Overall they are nice. I just would not have him get me this same arrangement ever again. read more

Helms Flowers - Florists Near Me - Los Angeles, California

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This is my first review and heed my warning DO NOT USE THIS FLORIST!! I ordered through Teleflora on Tuesday 1/24/17 for a delivery on Friday 1/27/17 (2 dozen roses sent to my wife's office for her birthday). I get a call 20 mins before 5pm from the florist (Sandy) saying due to LAX traffic her driver won't be able to make it to the office by 5pm. To top it off while I'm mid sentence she hangs up... I just called Telefora and got a full refund and told them how bad this florist is... This florist had 3 days to get my order ready and it should have been one of the FIRST to be delivered!! NEVER ORDER FROM THIS PLACE AND MAKE SURE YOU SPECIFY A FLORIST THROUGH TELEFORA... THIS PLACE IS GARBAGE!!! read more

Because of the terrible reviews on Yelp I was nervous about using this florist... but 1800flowers canceled my same day delivery at 3:30 pm and I was frantic to find a local florist that could do a same day delivery on such short notice. I know I'm a difficult customer... but Sandy was great and accommodating to all my requests. I even told her that I was worried because the Yelp reviews were really bad. I must have called her and harassed her with questions 8 times within the span of 2 hours, but she was always professional and never sounded annoyed. I ordered the flowers at around 4:00 and they were delivered by around 6:00. The flower bouquet I got here ended up being beautiful, with fresh flowers (picture to follow). I was so happy in fact, that I bought another on-a-whim bouquet from them to give my mom as a "just because" present. After I confirmed delivery of the flowers, Sandy said to me in a heartfelt voice something along the lines of... "thank you for taking a chance on us, I'm happy you were satisfied with our service". I hope other people have a good experience here too! If you're still nervous, feel free to ask her to email you a picture of the bouquet before it is sent. I asked her for a picture and she gladly agreed to it, but I ended up swinging by instead since I was already in the neighborhood. read more

Helms Flowers - Florists Near Me - Los Angeles, California

Got a "basket of plenty" with mixed fruits, nuts and hard candies for our engagement from my parents and sadly it was a complete flop on the florist side. There were 8 oranges (same variety) with two that had to be thrown out because they were rotting when we first opened the basket. There were 5 apples (3 golden delicious, 1 gala and 1 granny smith... they still had the sticker on them from the grocery store) and one melon. There were a tiny bunch of grapes (most of which were bare stems... no grapes). Lastly there were two cans of the same redskin salted peanuts and one broken container of hard candies. With what was offered on their website, this was a failed attempt at a mixed fruit basket. I would not get anything from here in the future if this is what they call quality. read more

I received flowers yesterday. They were 80 percent dead. I immediately called the Helms number and someone from the "complaint department" was supposed to call me back. I never heard a word. Nor did the woman ,who finally answered the phone, seem to care. I really feel badly for the person who was kind enough to send me flowers. This is not a company I would ever use. read more

A house guest was staying with us and he ordered me a birthday gift basket from here. Absolutely the worse gift basket we've ever seen. They were so disappointed when they saw it they called to complain about it. Inside the small tacky basket was two cheap boxes of Vons classic crackers, a block of krafts cheddar cheese, 10 apples (no other fruit) and some Kroger hazelnut spread. Yuck!! WTF am I gonna do with 10 apples?? Four birthday balloons was suppose to be with it but they forgot to include it. HAHA It was so bad we all had a good laugh about it. They did send the same nice lady back out with the balloons. I felt bad she had to come back so I tipped her well for the inconvenience. Maybe they should get her to make the baskets she'd probably do a better job. read more

I've never complained about a flower arrangement I've received. However, on Tuesday, 3 days before Valentine's Day, a dear friend sent me a bouquet through Aphrodite Flowers. The flowers were torn, brown and almost dead. Had it been on Valentine's Day, one might be able to use any number of excuses, but it was 3 days prior! I called and spoke with the manager, Sandy. She said that she would arrange for an upgrade to be delivered the following day. While I was at lunch on Wednesday, Aphrodite showed up to retrieve my other bouquet (that's right, retrieve it!) in order to replace it with another. Not only was this new bouquet NOT an upgrade, but it was actually smaller than the original bouquet. When I called Sandy back, she greeted me with attitude and let me know she wouldn't be able to do anything about it until the Monday after Valentine's, because they were just too busy. She assured me again, that they would send an upgrade next week. Well, they called me on Monday letting me know that I had to give back the last bouquet in order to get the new one! Why do you need them back? Are you going to deliver them to another customer? It was the weekend and I took them home!!! AT this point, I'm incredulous and just agreed to bring them back. They showed up yesterday with yet another bouquet almost identical to the one I had. That's right, no upgrade! I'm so frustrated at this point that I don't really care. I will never let my friend know because he would be so disappointed. However, I want others to know just how insensitive these people are. The worst part of all this is that I warned Sandy that I would be writing a Yelp review. It was up to her whether my review was going to be good or bad. Sadly, Aphrodite failed on every level...quality of flowers, customer satisfaction, attitude, service etc. I hope they get their act together soon! read more

I have ordered from Sandy, owner of Helms Flowers, for almost two years now. Her arrangements are just lovely and she cares deeply about customer satisfaction. I place orders through Sandy when I send flowers to my sister in Michigan or to our out-of-town friends. This past holiday demonstrated how wonderful Sandy's customer service is. I chose the arrangement that I wanted from her website. Sandy found a florist near my friends and placed my order. What was delivered to my friends was nothing like I ordered. I won't go into how bad it looked. (Don't people realize that with the onset of cell phone cameras that it's easy to send a photo of what was received?) Sandy went to bat and she got the florist to redo the arrangement and had it delivered. She also got me a refund because the flowers were not delivered for their Christmas dinner. Now THAT, is customer service and a job well done. Thank you Sandy for your dedication to doing the right thing for the right reason! read more

I placed an order through FTD.com on 4/17/2015 for delivery to a business in Westwood on 4/22/2015. FTD contracted Aphrodite flowers to fulfill the order. While the front of the arrangement turned out to be quite lovely, there were no flowers in the back of the arrangement. Honestly Aphrodite, could you not spare a few extra irises to place in the back of the arrangement? Is this the type of work product you like to promote? If memory serves me correctly, the name of the flower arrangement was not "Half Assed Floral Design". I wish I could say the execution of the arrangement was the worst offense. The true culprit was Aphrodite's inability to deliver flowers to a registered business during actual business hours. When I first placed the order online through FTD.com, I clearly checked the box marked "business" so that the contracted flower shop would know to deliver the order before 5:30 p.m. If FTD is unable to contract flower shops capable of delivering flowers to a clearly marked business before close of standard business hours, then FTD and/or the flower shop (that's you Aphrodite) should have the courtesy of contacting the customer prior to the delivery date to inform them of same. Aphrodite left the flowers in the main lobby of the recipient's building because they were unable to have access to the office due to their after hours delivery. Aphrodite's business card reads "100% Satisfaction Guaranteed". Dear Aphrodite, please know that I was disappointed with your inability to deliver on time, inability to produce a full floral arrangement, and inability to contact me ahead of time to let me know that you could not fulfill the order as requested. Your lack luster customer service and delivery execution caused undue stress and left me with no option but to place an order with a different company. To add insult to injury, I was charged a rush delivery fee on account of your services (or lack there of). I urge you to review all the 1 star reviews you have on yelp and learn how to conduct your business in a more professional manner. To be clear, the front side of the flowers arranged by Aphrodite were quite pretty (the back of the arrangement, not so much). If you are able to walk into the flower shop to watch Aphrodite prepare a floral arrangement, perhaps you'll have better luck with the execution. However, as a disappointed customer, I do not recommend placing an order through FTD.com or Aphrodite Flowers (unless you have a very flexible delivery schedule and like half of your flowers missing). read more