He was great and honest !!! He ordered my part and when he…read morefelt like it wouldn't make it in the time frame he let me know but luckily the order did make it through! The part was stuck in customs and when he got the part it was done in one day charged me 1/2 of what Mercedes in Tuscaloosa quoted and he got it done !!! Now I did have some convertible motor parts replaced and it hasn't been able to be used yet so I will let y'all know on that So he said that one of the hydronic was still leaking and if he had had the time he would have found that so I don't know on that and that was 600 of the bill also I was a little surprised that a light was burned out in the tail light area and that was lit up when you started the car so I know he saw that so after paying 3800 I was surprised he didn't at least fix that light bulb ....but he did what he said he would but I left with a burned out brake light that was only 7$ so maybe he was too busy ????? They were very nice and always kept me informed . We were trying to get back to Fl and I had already had it in 2 other places including MERCEDES in Tuscaloosa that said it would be 5 months and double the price not including the parts for the convertible !!!

My husband had his car towed there yesterday day and they refused to even look at it and wouldn't…read moretell him why thanks for nothing and I hope your business shuts down because y'all are terrible people and now we're having to have it towed again and now thanks to you we can't go on our beach vacation y'all could have told him that y'all wasn't going to look at it yesterday instead of waisting our time and hard earn money to have it towed

Got the best price for Michelin tires. Knowledgeable, fast and efficient! Highly recommend!read more

I have four vehicles and Ken's has worked on two of them. I have had exhaust work and minor engine…read morework on an older pickup truck and brake work on a newer SUV. All three times the work was done perfectly and at a price I thought was very fair. Also while none of this was "same day" service that was not something I expected. Within the next week I plan on taking that truck in for brakes and then most likely the SUV. They are a little out of the way but well worth the trip,

I have been taking the vehicles from the company I work for and my own personal vehicles to them…read morefor over 10 years and have never had any but good outcomes. It says a lot when you have trust in a mechanic. I highly recommend this company.

These guys are amazing mechanics. I have had alot of work done on my vechicle and they are hands…read moredown the best. And did I menton they are honest as the day is long. All their business is word of mouth and they stay busy. I have been looking for a good mechanic and these guys have my lifelong busniess.

This is a great professional shop pete didn't hesitate to take on the job a job pep boys couldn't…read moredo.when I say he was great fast and great communication about the problems .our family has found a great repair shop

From the owner: Come by and see me Pre COVID prices. from a great place . Oil changes 45 2055420243read more

TWard tackled a big project on my car that the dealer deemed "not worth it" with professionalism &…read moreexpertise. He fixed an AC issue on a Honda Civic Hybrid (also known as the biggest pain in the booty AC fix of all time) so that I could get top dollar for my otherwise excellent condition used vehicle. He worked hard to source an OEM part at a fair price and he spent hours on the job. I had read enough reddit threads to know that this fix was a mechanics nightmare - and that most places would cut corners out of frustration. Not at New Metro Auto - they performed high quality mechanic service from the start of the project to the finish. The fix was not a band-aid but a full overhaul/replacement that required meticulous & detail oriented skill. I'm super pleased with the quality of his work and would trust him with any vehicle of mine : including my new one. He and his team are extremely knowledgeable across many makes/models of vehicles and have an incredible set-up to handle everything from a basic oil change to an intensive fix. New Metro is well worth the drive beyond downtown!

From the owner: Personal service, competitive prices read more

Best body shop around. The owners are perfectionists and you leave there knowing the job was done…read moreright.