Hosted my birthday event here in April. I Rented the court for 2 hours with a coach. Setting up the…read moreevent was easy enough through the events staff. The food and cocktails were good. no complaints! The service from the team was pleasant and helpful. I like this location even though it's small it has an outdoor front which was a nice addition for photos and to enjoy the weather.

I like that it's indoors and just a short 8 minute walk from the E train. The place is clean…read more Staff and players were friendly. I also liked that they put your name on the board and announce when it's your turn and who you're playing. There are just 4 courts, but as I booked communit play on Diwali, there were just 2 courts available. Two of the courts were reserved for a kids camp because schools were closed. When I booked, I didn't see any note about limited court space. Also, the little bar/cafe was closed or unstaffed. Note: the sign is painted on the building and the shades were drawn over the door; if it weren't for the decals on the sidewalk, it would be easy to miss.

Cannot say enough good things about this place and this crew. The space itself is elite -- clean,…read morespacious, beautifully designed, and such a vibe. We just hosted my son's birthday party here, and even with minimal decorations, the party looked incredible because the space stands on its own. There was plenty of room for both kids and parents -- far more space than any tennis facility I looked at in Manhattan. But what truly sets this place apart is the staff. They went above and beyond to make the experience feel special, putting so much thought into every detail. The party was seamless, well-organized, and most importantly, every kid had an absolute blast. We loved it so much that we'll definitely be returning for lessons. Could not recommend more highly.

Aside from being very pricey, this is a nice facility. Staff was very friendly, and the court…read moresetups are much better here than CityPickle in LIC. There are nets to separate the courts, and there are lights under the floor to distinguish the court lines! Paddle and balls come with the court reservation.

It's truly been fantastic working with Amanda. She has coached me on many nuances of the game I…read morewasn't aware of. She is extremely patient, encouraging and positive. She's also a great listener and I feel that she's completely open to my input and to my questions. The lessons with Amanda have been well worth the cost, and she has made a meaningful difference in my game, about which I am overjoyed. The facility is also a beautiful environment with top-notch courts. You won't regret working with Amanda. I give her my highest recommendation.

Amanda is a delightful person to be around. She was highly encouraging and thoughtful in her…read moreprocess of teaching. She made learning how to play pickleball fun!

i think this place might be an actual fraud. kept rescheduling my lessons. i cancelled a bunch as…read morewell. they won't respond to emails on getting my refund. am now having to file dispute through credit card - thankfully there is an email thread... really disappointing. truly save yourself the headache. i saw these reviews before and gave the benefit of doubt and can say they everyone was totally right. very sketchy operations and pretty much thieves.

BEWARE: THEY STEAL YOUR MONEY! I'm reviewing this company on their practices and business team…read more They are completely unorganized, unprofessional, and give you false promises. I've taken multiple classes with them over the years and always had issues getting refunds. As an alternative, I was typically able to make up the service with make-up classes at other times. However, in Spring 2024, it changed. I was registered for a Spring 24 class at Riverside/119th. First the class had a delayed start date and then cancelled (with no notice. I emailed to follow up) because they no longer had the permit to operate. Since there was no longer a location that I could go to, I asked for a refund. After promised a refund, it was never issued. Matteo is the only who replies to emails, but he's not a decision maker. If you call the number, no one picks up. After multiple inquiries over many months about my refund status, they simply stopped responding. Matteo strings you along, and makes it seem like something is going to get resolved. However, you try to talk to someone else - the mystery Juan who is supposedly going to issue refund - then it's no response. Ultimately, I'm out over $400 for a class that never happened and it's their fault.

This used to be the Vertical Club, which in its pinnacle, was the it club of its day. Therefore,…read morethe facility is huge. A bit dated compared to other Equinoxes but humongous. The weight area has two of certain machines whereas other gyms only have one. There is plenty of room for everyone and everything. There is also a rooftop for sunning and classes. Wow. Amazing. The only thing is, the pool is in the basement, compared to the Sports club with the nicest pool with windows. Also Printing House has an outdoor pool. I cannot speak to Hudson Yards because i have the destination except HY membership. But Equinox, if you want me to review HY, message me. Then there is the Trader Joe's a block away, so you can get your protein and fruits and vegetables after the gym. 10 out of 10. I always imagine how it was when it was a pickup joint. Nowadays no one talks to anyone at the gym.

Lots of positives from this gym! I love that Mondays and Tuesdays they do best stretch ever at the…read moreend of the night which is a good way to wind down. They also have a lot of yoga classes with very skilled instructors. I do love their cycling classes as well. But my two favorite things are; 1. The rooftop during the summer months where we do best stretch ever. 2. The showerheads in the bathroom. The best pressure I've ever had. Their sauna and steam room is spacious for the men's side and they have a pool and jacuzzi that's co-ed. Also one of my favorite things is that it's very lowkey and 7 floors so often times you're just in the zone on your own.

There is a LOT I could criticize about this place but what stands out to me is how unprofessional…read morethe front desk staff are. Does the manager hire these kids out of a special needs high school? Each and every one of them is always on their phone texting and not paying attention when people enter the gym (which - let's be honest - is really their only function). I wish I could record it - these children NEVER check anyone's IDs and I know for a fact that dozens of people sneak into the gym every day. What am I even paying a membership for? I always have to wave my phone in front of their face when I come in so they scan it and my visit will be registered in the app. Why are they always too busy to scan it on their own? Why do I need to remind them to be doing their jobs? And worst of all, every single one of the children working here is RUDE and ENTITLED. They never say good night to the guests and they are always just gossiping amongst themselves. This is a JOB. THEY ARE BEING PAID TO WORK NOT TO STAND AROUND IGNORING GUESTS. IF I OWNED THIS PLACE I WOULD HIRE ALL NEW STAFF AND MAKE SURE THAT THEY SCAN EVERY GUESTS' ID AND THEY SAY HELLO AND GOOD BYE EVERY DAY. IT IS NOT THAT HARD. For $400 a month, you would think they would do that. But then again, this is a company that just lost $40M in a class action settlement. What else do you expect. Nitwits.

General Manager Joseph Cloonan should be seriously investigated by Equinox for extremely…read moreinappropriate conduct. I had a minor issue with one of the workers, and instead of handling it professionally, GM Joseph Cloonan came up to me inside the men's locker room while I was not dressed. I asked him multiple times to please wait outside the locker room until I was dressed and told him I would speak with him outside. He refused and continued following me around the locker room, including while I was changing. I felt extremely uncomfortable and left the gym right away because I wanted to escalate and report what happened. About an hour later, I received a call saying I was banned from Equinox for life for allegedly violating the Mutual Respect Policy. Since then, I have made multiple attempts to contact Equinox corporate, Equinox HR, and Equinox legal. I have also tried dealing with club directors Allison Neimi and Emma Marr, but they refused to take a phone call from me, refused to let me explain what happened, and refused to provide any meaningful escalation contact. I am now filing a civil claim and complaints with the New York State Attorney General's Consumer Frauds Bureau, the New York City Department of Consumer and Worker Protection, and any other appropriate agency. Worth noting, Equinox has already faced serious consumer-protection scrutiny. In 2025, the New York Attorney General announced a $600,000 settlement with Equinox over membership and cancellation practices, including allegations that Equinox failed to clearly disclose subscription terms and failed to provide easy online cancellation options. In my opinion, this club handled the situation terribly. I was followed around a locker room while undressed, banned shortly after, and then ignored when I tried to report what happened through the proper channels.

Staff were friendly and helpful. I walked in and was able to get my tennis racquet strung in an…read morehour while browsing the store.

I bought my first tennis racket here a couple of days ago. I had a few ideas of what might work but…read moreI definitely needed guidance. Mark was amazing! He came over to me and asked if I needed help. He answered all of my questions and more, he is patient, and very knowledgeable. I used my new racket yesterday and I love it. It feels great in my hands and is the perfect weight. I didn't know this level of customer service still existed, but I'm happy to know that it does.

Our stroll through Central Park led us to some phenomenal views of well known places scattered at…read morevarious points. The views from the hillside overlooking CityPickle were lovely with the contrasting skyscrapers as a backdrop.

Location is hard to find and at night you have to pass drunk or high people on benches on way to…read morecourts. Also staff seems disengaged. Instructors are good but stay away from community play. It's advertised as all levels but most are obnoxious high intermediate folks looking to save $. One guy publically shamed a woman for not knowing the rules. Community play should be advertised by group. Corporate sponsors stay away from this location.

My kids love this program! Both have done Sutton Tennis and CATS, but enjoy this program the most…read more Instructors are youthful, energetic and engaging. Facilities are amazing-River School has a brand new gym with views of St. Vartan's= great space. No idea about the adult programs or other locations.

The coaching and tennis instruction are great but administratively things are challenging.read more

My son Dylan took private lessons with an amazing instructor from Fast Break. The coach as awesome…read morewith him and the whole team at FB was professional and went out of their way to make sure the experience was great.

Terrible customer service. Owner is cocky and his wife is rude. Coaches are useless and not good…read morewith kids.