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    Helix Pet Hospital

    4.2 (99 reviews)
    Open 8:00 am - 5:00 pm
    Updated over 3 months ago

    Services - Helix Pet Hospital

    Pet physical or wellness exam

    Pet vaccinations

    Helix Pet Hospital Photos

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    Recommended Reviews - Helix Pet Hospital

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    Reviews With Photos

    Booboy . June 2010 - September 23, 2025

    Dr Lorber and his staff are very caring and gave our little Booboy three extra years he wouldn't have.

    Lauren A.

    Truly wonderful staff, you can tell they really care about animals and aren't just trying to squeeze as much money as they can out of you. We took our dog to be examined by Dr Powers today as one of his nails looked broken. She informed us he would have to be sedated to remove the nail, and to our surprise was willing and able to do it that same day. They always keep in touch thru text message to let you know how your animal is doing, when they will be discharged, and I've received messages from a previous surgery Lando had with them to check on how he is doing. What really went the extra mile (and made me teary eyed) was the "L" (for his name, Lando) and a heart they added to his cast. That's too sweet. Never had such a positive experience at a veterinary office. Thank you!

    King of the bagel toy
    Cara D.

    Dr. Lorber and his team are the newer owners of this wonderful pet hospital. Despite living 45 minutes away now, we still drive to see Dr. Lorber. We tried to switch, but received a mis-diagnosis on a lump and realized trust was at the foundation of our decision to stay with Dr. Lorber. Trust is so important when it comes to our pets. We need to know the doctor has or will find accurate information and will be able to explain it thoroughly so we can make the best decisions, emotional and financial. We currently have five dogs and two bunnies, and have had many others over the years (dogs, cats, chickens). We have five grown children and they have always added animals to our lives (with and without permission!) Dr. Lorber has helped us with so many issues from upset tummies, to diabetes, to severe heart murmur, to injury, to passing from life. He provides comprehensive information about each option with clear pricing, and will share what he believes to be the most compassionate and helpful route. He does not recommend over-treatment but recommends what he would do if it was his pet, and it is always what we are thinking as well. I saw a review that said HPH's pricing was high, but that could not be further from the truth. I laughed out loud. We are 30-year pet owners and provide the best for our pets. We know his prices are as low as they can be, as compared to other vets where even simple things are up-charged. He once helped our daughter's cat at 7:30 a.m., showed our daughter how to help her cat with a distended tummy, and charged less than $200 for the one-hour visit, the treatment, a flat of medicated food, and another medication. He consistently provides overly fair pricing. Another time he only charged us for one of our new rescue dogs for the initial exam when he easily could have charged for both. Another time squeezed us into an already full schedule for an echocardiogram when we found out our new dog had a 5 out of 6 grade heart murmur--and charged $400 instead of the $2500 - $3000 we were being quoted at three cardio vet specialists in San Diego (who also had a 6 to 10-week wait which we could not endure). It included a phone debrief and a detailed written report from the cardiologist that we were able to use to make decisions after. We weren't expecting either of those. More importantly than that is his, and his team's, commitment to customer service. They are kind people who care about their customers, even when having so many of them and surely having customers who are more challenging than others. Of course they have a cancellation policy--that is how you run a successful business. Mutual respect, not just one way. Thank you for all you do for our family. It is a breath of fresh air and a feeling of confidence knowing you are in our lives to help us with our beloved pets.

    Sid and Queenie
    Marcellia M.

    This review is definitely long overdue. I have been going to Helix Pet Hospital for a few years now. We trust them with all of our pets and appreciate there love for animals. I cannot begin to thank Dr. Lorber and his staff for everything they have done for my dogs. This year, Dr. Lorber found a life threatening condition for my dog Queenie, stabilized her the best he could while trying to help me find a hospital that was able to do the serious surgery and take me immediately. My dog is alive because he found the issue and acted quickly. He provided me options for assistance as well since I did not have pet insurance. As luck would have it shortly after Queenie's medical emergency -- my other dog, Sid was having issues and not acting himself. Since it was late at night I had to take Sid to the emergency and only got anti-nausea and fluids because they were so expensive to do any of the tests. I called Helix Pet Hospital when they opened and asked if there was anything they could do to see him because I was worried and going to ER for the tests were costly. Even though Helix was booked they were able to squeeze me in the following day. Dr. Lorber found the issue right away and gave him antibiotics and in a couple days we are seeing him back to life already. In addition to their attentiveness and care Helix Pet Hospital has always been very reasonable with their treatments and suggestions for dogs whenever we have taken them in. They never push anything that is out of the ordinary or extensive. Thank You Helix Pet Hospital for Everything!

    Anna H.

    I love love love this place. As someone who's never had to find a cat vet before - I'm relieved this place was easy to find. The atmosphere is friendly, and the veterinarian is sweet and explains things very clearly. Parking is out front for the office. My cat Winter really appreciates everything you guys do for him!

    Hammy check up
    Celeste M.

    The staff was so amazing! They treated my Hamm like a Queen and were so nice to her. She can be a little wild child at the vet and they were not phased one bit. They totally included me in her treatment plan and I appreciated them working with my budget. They were very respectful and professional and I was super impressed with how clean the office was too. Appointments book out a little far, but I'd say it was worth the wait. I'm a really happy camper. It was an A+ experience all the way around. Thanks for helping to take great care of my little one. We will be back soon with fur child #2.

    Bosco

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    3 months ago

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    2 months ago

    Knowledgeable, caring Doctors and Team. We've been going to them with all our dogs since 2006. Great staff and excellent care.

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    1 year ago

    Love them, the front desk is wonderful the doctor is wonderful. Will never use a different vet.

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    Ask the Community - Helix Pet Hospital

    Review Highlights - Helix Pet Hospital

    Lorber talked to us with a calm demeanor and gave us common sense advice and we both appreciate that so much.

    Mentioned in 35 reviews

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    Pet Urgent Care - Pet Urgent Care happily opened 04/20/2022.

    Pet Urgent Care

    (53 reviews)

    I have a little 8 lb 13 yr old rescue that was not doing great the other day- diarrhea, vomiting…read moreand lethargy. I was on my way to Animal ER when I realized they were open. They got him in within 10-15 minutes. The tech came out, took only 1--15 min later the vet came to give me update with my options. They were kind, efficient and price was reasonable. We opted for supportive care and observation. He has bounced back 75% and I didn't have to spend all day in an ER. I would totally go back there if needed.

    If you spend 1k per hour you should get a professional opinion backed up with action to resolve a…read moremiscalculation on their part. Instead I sat in the lobby waiting for them to charge me and decided to go across the parking lot to Pet Emergency. I would not recommend Pet Urgent Care to anyone. Long story below....... Came in to get a wound stitched for my dog Henry and spent almost 1k with Urgent Care for less than an hour of work. Fine, that's what a professional Doctor charges. Before I left they told me that the stitches would come out in 10 to 14 days. I got a call from Urgent Care this morning on day 10 and took Henry in to check to see if the stitches were ready to come out. I specifically asked to have him checked to see if they were ready to come out. The Doctor at Pet Urgent Care said that the wound was healed and removed the stitches. I took Henry home and went to work. When I got home from work and checked on Henry his wound was wide open. All of this is understandable. The Doctors response was not. When the doctor came out to speak with me she was suggesting that we spend more money on a wound cleaning and more antibiotics rather than replacing the stitches. I asked "why would I be charged if the stitches were taken out earlier than the 14 days" and the doctor replies " well we can't leave the stitches in too long" I asked "how could the stitches be being left in too long if we are at day 10, the earliest day in the healing recommendation to get the stitches out. I was told that it was a 10 to 14 day healing cycle" she responded with "what are you trying to do here, have a go at me" I said "no, you simply contradicted yourself, the wound obviously would have benefited from the extra 4 days of healing, but it was your professional opinion to take them out on day 10 rather 14 and now you want to just leave my dog with a gaping open wound" she got upset and said that I could go to Pet Emergency and that she would come back with a Manager. She came back, but with a staff member who thank god could witness the doctor getting upset again. So now she starts telling me how the wound would heal on its own, it would start to grow back together, they only use stitches so that it heals faster. And that was just another contradiction to taking the stitches out too early. This could have been an opportunity for the Doctor to take some responsibility; instead she got confrontational again..... I have been in customer service since 1998 and I have never even considered asking a customer "Are they trying to have a go at me". Thanks Pet Emergency. I'm glad you shared the same parking lot.

    University Pet Hospital - My pets smile after receiving great care at University pet hospital.

    University Pet Hospital

    (184 reviews)

    Every time I've taken my dog to this veterinarian they are right on time for the time they've…read morescheduled me for. From the front desk to the assistants and nurses and doctors they all make you feel special and especially make my dog special. My dog actually wags her tail when we're going in there. I want to say that they give you a written estimate for the day's charges and you have the option to decide exactly what you want and don't want. they're not at all pushy. I highly recommend them.

    If I could give zero stars, I would…read more Although I was initially grateful that this veterinary hospital squeezed my dog in last minute, my overall experience was beyond disappointing -- and downright frustrating. I brought my dog in with a swollen, red, bleeding paw and explained that I suspected a foxtail was embedded and had caused an infection. The vet agreed it was likely a foxtail and said he'd need to put her under anesthesia to flush and remove it. Fifteen minutes later, they brought her back from sedation and told me they couldn't find anything. They wrapped her paw in a boot and sent her home with antibiotics, instructing me to come back in a week for a recheck. A week later, we return. They remove the boot, and while the swelling had gone down from the antibiotics, the wound was still bleeding and not healing at all. I expressed my concern -- asking if they were sure there wasn't still a foxtail inside and whether leaving it unwrapped would risk infection or her messing with it. They brushed off my concerns, saying it was "most likely not in there," but offered to repeat the whole sedation process again (for another round of $$). As an alternative, they gave me a prescription powder to stop the bleeding and prevent infection. Here's where it gets worse: I asked if the powder was safe if my dog licked it. The vet tech didn't even know -- she had to Google it -- and then told me it wasn't safe. Only then did they finally offer to send us home with a cone. Over the next few days, the powder did nothing. My dog's wound kept reopening and bleeding, ruining my carpets and making no progress. Finally, I took matters into my own hands, cleaning the wound daily with povidone (iodine) -- something I've safely used on my dogs before. Within 2 days, the wound started improving, and to my shock, I pulled out the foxtail myself -- the same one they said wasn't there. So after paying $500 for anesthesia, antibiotics, and "treatment," we ended up diagnosing and fixing the issue at home. How do you sedate a dog, "flush" a wound, and miss the actual problem? Not only did my poor dog suffer longer than she needed to, but this whole ordeal felt careless and dismissive of my valid concerns. I would not recommend this clinic to anyone who wants thorough, competent care for their pet. Extremely disappointed with this entire experience.

    Helix Pet Hospital - vet - Updated May 2026

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