Beautiful hotel with some amazing rooms where I have stayed in the standard rooms but I have seen…read moresome of the suites where you have a large bedroom and some bedroom have a double kingsize bed and some have two kingsize beds! The showers are amazing you have a strong water flow and you are guaranteed to feel cleaned and refreshed! Some of the rooms have amazing views of the golf course! But the one thing I fail to be able to comment on would be the spa facilities and swimming pool, sauna , Jacuzzi where one day I will try to visit! The breakfast is amazing as there is a wise variety of hot and cold food, the only down fall is the self service on making toast and refilling juice! It is a buffet breakfast so you can go up as many times as you like and there is fresh tea and coffee which is brought to your table in a pot! So the main reason why I've stayed here is due to my workplace having their Christmas do's here so I have sampled their menus and I've always chose the vegetarian options as I like to try something new and being a meat lover the vegetarian options are really tasty! And the rooms where we have held our events are always spacious and staff have always been helpful! It's always been an enjoyable experience and I look forward to my next visit Also forgot they have parking but if you plan to walk from the main road to the hotel be prepared for a very long 10/15 min walk as there is a very long drive which you walk past the tennis courts that is also available to use!

Man it's hard to give a hotel that I had to stay at for about a week such a low rating. Initially I…read morewas setting them at 4 stars until I pulled my covers back on the first night to find several hairs on the sheets. I was disgusted and immediately called reception to notify them. They stated they were going to change my room...but when they came up they only had the suites available on they had a house keeping colleague come in and change the whole bed and review all the cleaning. I was exhausted by this point. Then more and more things start to unfold so they are now just at a 1 star. A Lady guest walked into my room. backstory is she was a new guest and received her key from the front desk from one lady and then she stated it didn't work came back down and told another colleague the incorrect number and without checking to see if the guest was correct about the room number she gave her the new key card to my room...just imagine how shocked I was when some random woman walks in my room...that is a safety hazard. I called and walked down to complain and all they kept saying were sorry. (Would it only had been sorry if something happened to me?...not a good feeling at all.) Not all the equipment in their small gym works. The last safety certificate on the wall in the gym is from 2011. They also do not have any type of cleaning wipes to properly wipe down the equipment in the gym. There is just hand sanitizer by the window seal. There is a TV and a remote but I didn't try to turn it on due to them not having wipes to wipe down the equipment. The railing in the elevator just randomly broke when another guest put their hand on it while awaiting to get to the ground level. They do serve breakfast. It's a traditional English breakfast. Pork sausage, ham, beans, hashbrowns, scrambled eggs, grilled tomatoes, white or brown toast (also have gluten free toast that is wrapped) , yogurts, some fruits, mushrooms and there are pastries as well. It's a open Buffet style here. If you are trying to be close to central London you may want to try another hotel as this one is about 30 mins away in a car without traffic to central. With traffic and going through the tunnel it can take well over an hour. I do have to say that there is one housekeeping lady which I am going to get her name, she is beyond amazing! She is thorough and prompt about getting what is needed. She is so polite as well! All in all if this wasn't a booking that was placed for me, I would have left sooner.

A long walk from the nearest station, I would take a taxi. The room was very nice being set for…read moredisabled access. Massive space and walk in shower. The tv remote was under the telly ythough so if you are navigating around with a wheelchair make sure you find it before getting settled, same with the air con. Restaurant was good and the outside area looked lovely but there was no room for me. I would stay again if in the area.

Visited this because it was near a Bed and Breakfast in South Croydon. Location is easily…read moreaccessible by walking from the Tram station via a brisk walk. The food was a bit pricier than what I would expect, but it was a nice establishment and had plenty of variety. My wife and I each got the 2 course for £12 deal. The portion-size was good and there were vegetarian options for my wife. Service was frequent despite the busy-ness and our seats being behind a pillar. The interior looks nicely furnished but doesn't demand a suit and tie.

Now, this is what I call good service!!! Dean its been fantastic!…read moreFood was alright, had the steak and it didn't really taste as other steaks that I have tried. If you go for it get a sauce with it. Had the the tomato soup to start and it was also just good, I thought it could taste a bit better. Recommend this place, loads of space and really good bar & garden area.

Came here for a conference over 4 days. I used the conference booking and definitely had a nicer…read moreroom than others but there were still a few issues. It's definitely shabby chic with not the best service. This was probably like a Downton abbey place at one point but it's definitely not anymore. The entrance has a hideous car covering so that people don't have to walk in the rain to get into the estate. It's covering a beautiful arch underneath. There are other additions that have marred the architecture and I still want to stay in a true estate in England. The estate is not well known by drivers and many of them had a difficult time finding us. Put the name of the hotel in Uber, not the address. The estate hosts many events on the weekends in the summer. There were two proms and a wedding while we were there. It's not insulated well (it shouldn't be!) so expect to hear music through the evenings on the weekend. The service, especially in the restaurants, was average to poor. I wouldn't stay here if I didn't have to. I'm sure there's better out there.

Everytime I come here I always get given a room that is impossible to get to with a heavy suitcase…read morewithout straining yourself! Even though it says it's the ground floor I did at least 10 turns and went up and down 5 stairs cases. And the room sizes are bit consistent I paid for a large executive room and ended up with a double bed and small size room to then be told I've been charged for breakfast when I never had breakfast. But all is not that bad as I have stayed here a few times and still have not had a chance to check out their health spa but the bar is nice and the toilets are really snazzy! Thought I have stayed in lovely rooms where it is very large and a lovely view of the golf course. The breakfast here is a buffet and my only issue is they do not have vegetarian sausages or big glasses for juices or water. The hotel needs to be updated a bit as there are old TVs and you only have 6 channels and the place needs a good paint/rewallpapering - sorry it just looks a but dated.

The Bull's Head looks quite imposing from the road, it has two bar areas, one smaller and cosy with…read moretraditional furnishings and the other a large bar with a more modern feel, but seems colder and less friendly, I think it's had a bit of a makeover recently - they really should have left it the way it was as it was. I thought the large bar looked a little untidy last time I was there. The prices are about average, maybe slightly higher, the bar staff were friendly and welcoming. Quite a lot of 40+ people drinking in here. They hold regular speed dating and singles type events here in one of the function areas. Overall, a reasonable place for a quiet drink. There is a large car park available and a garden.

Went here for lunch and a drink for the first time today. On first impressions it feels like a…read morefairly grown up pub. The decour is sober but attractive wood panelling, elegant wallpaper and dark colours. There are two different bar areas, one less formal than the other although the food served seem to be the same in both. The average age seemed to be 40s and above though although being younger than that I did not feel uncomfortable. There is a decent selection of food, which I enjoyed, although my partner was a bit disappointed with his salad, which was tiny! Good thing we ordered a side of chips and that my tuna sandwich was huge enough to share. A good place for a quiet drink but nothing really outstanding about this pub, at least not the first time.