Bought custom furniture from Butter+Velvet. It was delivered a few weeks ago, and I just love it…read more Is a great addition to my living space. I worked with the manager, Gabriella; and she shared many helpful decorating tips. Her thoughts and insight is amazing! We will be returning. Great store in downtown Denville, and Gabriella was knowledgable and not pushy at all! Highly recommend and will be returning.

I have been a customer of Butter and Velvet for many years! Everything in the store is curated…read moreperfectly for wonderfully unique gifts ( but I always find something for myself every time I go in!) I have also used the design side of the business for years and have loved every single item they have helped me choose from furniture, lighting, wallpaper, linens ,paint color and decorative objects. Also Kelly and Michaeline are both extremely talented and warm- a great combination!

It is with great enthusiasm that I write a review about Monk's Home Improvement. After being highly…read morerecommended to use Monk's services by a family member six years ago for their superior painting and home renovation skills, I instantly felt confident about their reliability and trustworthiness by the level of knowledge and communication (by the in-house team as well as the in-the-field team) all throughout the bathroom painting and sink/countertop replacement project. I would absolutely recommend Monk's for home renovations of all shapes and sizes. Monk's is the only place that I would turn to for any type of home remodeling project. Since the original work, I continue to use Monk's from projects small to large, such as backsplash replacement to casement window and door replacement to laundry room renovation with design, as well as a gut primary bathroom renovation and design. After all of the work was completed, I literally was blown away by the skill level and professionalism on every aspect of the job -- not only from the contractors who performed the work (Diego, Mainor, and Maurico), but also Maria, the talented Estimator; Nelson and Jim, the superior Project Managers; Denise, Casey, and Cortney, the amazing Designers; Mike, Windows & Doors Expert; as well as Kathy, the lovely Front Desk contact at the Morristown Showroom.

Review long overdue - I used Monk's to perform an incredible amount of work on my house before I…read moremoved in. They refinished and stained the floors, redid all the paint throughout the house (inside and out), replaced all the windows so that they actually open and close, let's see... there was more, but it's been so long! I haven't had to retouch anything in many years, and I am now consulting with them for more improvements. Very professional and open, honest, and looking to help you find your balance of value and quality. They are my first choice to come back to any time I have work to do - I note they don't do _everything_ I'm looking for (they'll redo my deck but not the walkway leading to it?), but for what they do, I trust them 100%.

Most recently, Tri-State replaced my kitchen counters with quartz. From start to finish, Daniella…read morewas EXTREMELY responsive and had a solution for all of the quirks that came with my project. I especially appreciated the same-day demo and installation and the attention to detail in every step of the project. Previously, Tri-State installed quartz in our new bathroom. We are very happy with their work on both projects.

Once I paid my deposit and completed the template process, customer service completely…read moredeteriorated. Communication became entirely one-sided, and I constantly had to chase the company for updates. I was originally told fabrication would take about 10 days. A week later, I called for a status update and spoke with Karolina, who promised to call me back. She never did. Another week later, I called again and was assured I would get an answer that same day. Again, no response. After several more days of trying to get information, I finally spoke with Daniella, who informed me that they didn't even have the stone yet. The installation day was just as frustrating. I was given an arrival window, but the installers never showed up during that time. No one called to let me know they were running late. I had to contact the office multiple times, and each time I was told an even longer wait time. Ultimately, the installers arrived nearly two hours after the scheduled arrival window had ended. During the sales process, they advertise that installation includes a "free new sink." What was never disclosed to me was that I would need to hire a plumber separately to make the sink usable. Additionally, Daniella admitted she forgot to send me the installation paperwork, which included important instructions on how to prepare for installation and what to do afterward. Customers should not have to discover critical information only after the fact because staff failed to provide the required documentation. What is most disappointing is that this company came highly recommended by members of my family. Unfortunately, the experience I received was marked by poor communication, broken promises, missed deadlines, lack of follow-through, and a complete absence of proactive customer service. Once the deposit was collected, I felt like getting accurate information or even a return phone call became a constant struggle. There are plenty of companies that value their customers' time and communicate honestly throughout the process. Based on my experience, I would strongly encourage anyone considering Tri-State to look elsewhere.

Had our entire house painted (interior). Job was done extremely well, with great attention to…read moredetail . Could not be happier. House has a beautiful new fresh look.

Jack and his team did a great job painting our house. They did our entire nursery, and then touched…read moreup our windows, one door, and one wall in the kitchen. Jack was even able to color match a discontinued paint for us. He was a pleasure to have over and made sure to give me safety instructions on how to ventilate the room, given my pregnancy. I can't wait to have him back to paint the rest of the house!