Excellent at listening and using real solutions that work with young teens. Works well with parents…read morealso.

Dr. Lake is an awesome, top-notch therapist. He listens with intent, is engaged, fair, respectful…read moreand personable. And the icing on the cake is that he is funny and down-to-earth. We really connect with him. We enjoy his weekly assignments and truly appreciate his approach to counseling. His office is nice, welcoming, and comforting . I can't say enough about just how valuable Dr. Lake has been for us.

I was really excited to try this place because I saw all the amazing reviews. I went on their…read morewebsite and scheduled my consultation. The website gave me the option of in person or video appointment. I picked the in person option and a couple days later I received my confirmation email confirming my in person appointment with the address of the facility. I also received some documentation that I completed prior to the appointment. On the day of my scheduled appointment I arrived 15 minutes early and was informed right at my appt time that there was a confusion and my consultation was over the phone. So unfortunately I did not get to see anyone even though I drove down there. Their location is very pretty and calming though.

Jennifer Peau is an amazing therapist. Never judgemental, always kind, and balanced in her…read moreapproach, Jennifer is a clear expert in her field. Her support is constant and encourages self-reflection. It is evident she cares deeply for her clients. Your search for a therapist should stop here with Jennifer!

A truly positive experience. My counselor created a safe space where I felt comfortable opening up,…read moreand their guidance has helped me navigate challenges with more clarity and confidence. I'm really thankful for their support and highly recommend them to anyone seeking help.

My grandfather was hospitalized and I was in denial that he was ever going to come out. For 3…read moremonths, I had false hope thinking "he'll make it.. he'll come out". My grandfather passed away and was the first family member I had lost in life, and I've always been uncomfortable and confused when dealing with loss, let alone death. The counselors at Central Counseling Services really helped me work through my grief and helped me learn how to process it. Without them, I'm not sure if I would have been ok. I might not have processed it or even accepted it as quickly as I did. I owe a great deal to Central Counseling and the counselors there. The staff is wonderful and the facility is filled with love an care.

Kerry was the perfect fit for my husband and I. I have seen many counselors and she is the first…read morethat I felt comfortable with the second I walked into her space. Her approach is positive but honest and realistic. Can't wait to continue working with her

I can't say enough wonderful things about Kerry. She has helped me tremendously over the years. If…read moreyour seeking real help and healing, she is your therapist. She's warm, empathetic and so incredibly helpful.

I have called this location multiple times regarding scheduling an appointment. Every single time…read morethe receptionists sound like they hate their job. They have patients fill out an intake form but do not stay up to date with paperwork, and do not contact patients once intake form is processed.

We were referred to RPMG for a relative that was experiencing aggressive behavior at assisted…read moreliving facility. They required a review of current meds and an urgent adjustment that could help with a possible escalation that would have them removed from the facility. We asked for an experienced Dr but were given a NURSE PRACTITIONER. As this was an immediate need, we were flippantly told and prescribed Rexulti which is ove $600 HUNDRED dollars a month, and when we had an issue with this, we called SEVERAL TIMES and sent voice messages and messages through their chart to ask to SPEAK to the NP! We NEVER received a response! Years ago, we dealt with the director who was no help and mis-diagnosed our family member. We were reluctant on this referral almost a decade later and it appears NOTHING has changed! Don't bother with this place!

Dear Dr. Duk, I am writing to formally document and object…read moreto the manner in which you conducted my intake appointment on Saturday, February 31, 2026. I have lived with severe, treatment-resistant mental illness since the young age of nine, including Rapid Cycling Bipolar II, OCD, CPTSD, Anorexia, and Binge Eating Disorder. Over my lifetime I have survived two suicide attempts (one nearly fatal), seven psychiatric hospitalizations, more than eighteen failed medication trials, the loss of twenty-six jobs, missed life-altering opportunities, and the forced surrender of my independence. Despite this, I have never given up. A few days before our appointment, I completed my Registered Dental Assistant certification amidst heightening symptoms. This is the first program I have completed since high school in 2012; it was very difficult. Unsure of my future, but hopeful nonetheless, I came to you during a period of acute vulnerability. I sought your care believing that, as both a psychiatrist and a Catholic, you might offer informed guidance grounded in clinical rigor and Christian compassion. Instead, I left feeling dismissed, minimized, and disenfranchised. Your intake process fell far below the standard of psychiatric care, being solely rooted in apathy. In a $300.00 out of pocket one-hour evaluation intended to understand a patient comprehensively, you asked few questions which left me to lead the session while you remained disengaged, avoided eye contact, and appeared confused while typing excessively. When I disclosed that my current medications are the sole reason I am alive today, although still deeply struggling, you bypassed my mental health history entirely and responded without assessment, empathy, or clinical inquiry, but abruptly pivoted to a discussion about the potential deadly effects of those medications on hypothetical future pregnancies. This was done without context, sensitivity, or relevance to my acute psychological state. In that moment, my lived reality, my survival, and my immediate need for care were eclipsed by speculation that was neither clinically appropriate nor ethically justified. This interaction demonstrated a profound disregard for trauma-informed practice, basic psychiatric priorities, and the duty to meet a patient with presence, attentiveness, and care. Finally, the advice you offered--"just do it, like from the Nike logo," "persevere through your ups and downs," and "read books, journal, work out, pray" --was both clinically shallow and dismissive of the realities of severe mental illness. Reducing decades of documented illness and survival to platitudes conveyed indifference, not care. I came to you for hope, not slogans; for expertise, not generic advice; for compassion, not shrugging dismissal. I am submitting this letter so that you understand the impact of your conduct and so that no other vulnerable patient seeking help in good faith--especially under the banner of shared faith--leaves feeling as unseen and abandoned as I did. Due to my ongoing mental illness, I do not have a job and therefore an income to support myself. Because of this I depend on my parents for all of my treatment and care. By wasting not just my time, but their money, I am expecting a full refund as consequence. Sincerely, Maria Fernandez

Dr. Duk has truly been a blessing in my life. He has helped me grow not only in mental strength,…read morebut also in my faith and spirituality. His approach is thoughtful, grounded, and deeply respectful of the whole person, mind, body, and soul. What sets him apart is his ability to integrate professional psychiatric care with meaningful spiritual insight. He listens with patience, challenges with wisdom, and guides with compassion. I've growth in mental clarity, emotional stability, spiritual depth, and even physical strength as I've learned to care for myself more intentionally. If you are looking for someone who understands both the psychological and spiritual dimensions of healing, I highly recommend Dr. Duk. I'm truly grateful for the impact he has had on my life.

I went to this location because I was at a very tough spot mentally, and it felt like I got taken…read moreadvantage of. When I went in for my first appointment, I was told I needed a referral from my insurance that I did not have. As a result, I was given the choice to reschedule or pay this session out of pocket (roughly $120), with the promise that I would be reimbursed soon (90 days at the latest). Feeling like I really needed to speak with someone, I paid. I went here for a little less than a year, periodically asking when I'd be reimbursed, and I never was. I could somehow never directly contact the billing department, and whenever someone promised to get back to me, they never would. I generally disliked entire staff by the end of this, they seemed super disorganized and apathetic towards helping me. I had other issues with this place, but this was by far the largest. My therapist was fine. It's a shame she represented by a place run like this.

I am deeply disappointed by how Johanna Malaret treated my mom today during her first session. I…read moremade the appointment for her because she doesn't speak English and was told that I could help my mom fill out her paperwork when we arrived. We arrive and the office assistant couldn't print the paperwork but said that I could fill out the forms online during my mom's session. Not 5 minutes into my mom's session, I see the therapist come out and spends 10 mins printing the paperwork. I asked her if she was still going to have session with my mom, and she said that yes while "my mom fills it out." I didn't understand why she couldn't wait until after the session for my mom to fill the paperwork out and actually have session with her. Then, the hour had even not finished when my mom comes out with paperwork in her hands. I ask if everything's okay and she says that they didn't really have session because the therapist was more concerned about the paperwork, which was not even done. The therapist was by the front desk and I asked her if they had session and she said "yes, but that my mom was filling out paperwork simultaneously". I said "that's not really a session though." And she literally said "I'm really good at multitasking." This was just an awful first time experience for my mom. I intentionally chose Johanna Malaret because I wanted a therapist that would be accessible to my mom. Someone who spoke Spanish and was culturally sensitive. But that wasn't her experience.

If you are looking for a comprehensive treatment program with a staff that is knowledgeable and…read moreextremely helpful Mercedes and her team are the best in Riverside. I can't say enough good things about her staff.. Daisy was instrumental in helping me share my story and was very empathetic she took her time to explain my treatment program and was focused on m problem. Mercedes in my one on one counseling sessions was thoughtful and concentrated on achieving my goals that we had set in the first session together. I would highly recommend Mercedes and her team if you are struggling from addiction or just need to do classes for court.

My son has been coming here for over a year now and I just started my daughter. He has a special…read moreway of connecting with teenagers and I have seen a very positive change in my son since he has been coming here. I am so grateful for Alex and the changes he has made for our family.

Dr. Alex MacAdam is phenomenal! I have been searching for a great counselor for my son and had no…read moreluck. I looked on psychology today and came across his page. After reading his bio and seen his high level of experience and different styles of therapy treatment approach, I decided to give him a call. His receptionist was very welcoming, kind and made me feel comfortable to schedule the appointment. She even went the extra mile to call my insurance to get the referral which most counselors ask you to call the insurance yourself. Just after the first visit, I saw a major shift within my son where he seems motivated and assertive. Dr. MacAdam is so professional and was able to established a connection with my son right away . My son has been going now for couple weeks and always looks forward to his appointment. I am beyond thankful for all his help and teaching my son new techniques on handling different challenges. I highly recommend Dr. MacAdam.

Dr. Tilton is incredible. He helped me heal without any medication--just consistent weekly…read morecounseling over six months. I had to laugh at one of the reviews here where someone said they didn't get much out of a single appointment. Cognitive Behavioral Therapy (CBT) is a process. You don't develop a debilitating disorder overnight, and you can't expect to unravel it in one session. Real change takes time and commitment. The man is a miracle worker.

Dr. Tilton is a brilliant man. He really knows his practice well and really cares about helping…read moreyou. He was tremendously helpful and spot on with his treatment. The building is nice and the office is very cozy.