Where do I even begin? Waiting forever when I was the only person in the place AND made an…read moreappointment. Or the fact that when I finally did see an NP she was barely in the room for two minutes. Then I see her recording our whole conversation on her iPad without disclosing to me that I am Being recorded. I could have let all this go if they had actually helped me but that was not the case. My throat was so bad and swollen I couldn't talk and had to have family come with me to communicate. Since I didn't have strep or Covid they sent me on my way with no meds or any kind of advice other than take advil and rinse with salt water which I had been doing for two weeks already. I had to pay $175 to be seen for two minutes and walk away with no remedy. Fast forward two months and my card was charged another $75 without my consent or any kind of notice. I called and complained for them to say it's policy and what I signed for when being seen. BEWARE! In the end I had to go to a different doctor and it turned out I DID need meds, I will be contesting the charges with my bank for fraudulent since there was barely any services rendered and the services received were less than adequate. Stay far away.

First time and last time coming to this location for sure...how do you have appointments open for…read morepretty much for hours and then we pick one and wait for over an hour to be seen??? No one was at the front desk for 20min when there was a line. Hospitality terrible. Go ANYWHERE other than here. Unless you have hours to waste.

Very friendly folks with a full staff. Called ahead and got in right away upon arrival. New owners…read morefrom the previous outfit, Franciscan Expresscare. Very clean. Intake process was very fast. Monica the Nurse Practitioner was great. Stated that they do a remote follow-up in 2 days. Will definitely come back for any other urgent care needs!

Dr. Watson helped my non verbal autistic with X-rays. The staff was patient, kind and…read moreknowledgeable. They were close to closing time but I called ahead and they didn't hesitate to tell me to bring my son in. There was no wait and they gave a great quality of care. I will be going here from now on and I highly recommend parents of special needs children bring them here if they are looking for a good urgent care. All of the services of the emergency room without the stress and waiting.

I've always had great care at this facility. The…read morereceptionist was very attentive, place is so clean, not a long wait, medical staff very knowledgeable. Ty Nw!

Very sick and calling immediate/urgent care centers to better understand wait times. Was triaged…read moreto front desk receptionist who simply said "We don't give wait times over the phone" and slammed the phone down to hang up on me. Guess I won't be going there.

I've been to a midwest express clinic near my home before but this time i decided to go right after…read morework and this was the nearest one. i'm so glad i made that decision! i walked in, the place was clean and the receptionist was very kind! i was called in with the nurse pretty quickly and that process was very fast but not rushed! the best part was the doctor! she was very thorough with everything and asked many questions and made me feel like she was truly providing me with the best solution possible for my problem. i have ocd and a very anxious person but the doctor made me feel very informed and calm and i left the office fully confident in what she prescribed me. ill definitely choose this location over the one by my home as this experience was one i hope to have with any care provider!

I took my wife here as she was feeling sick. Suspected strep throat. The facilities were nice and…read moreclean. The people were very friendly and professional. The sign in process is somewhat of a pain so if you can plan ahead and do the paperwork online you will benefit. They ran three lab tests, strep, flu and COVID. All were negative. She had a item on one of her tonsils she wanted them to look at but they said they couldn't see it. So we left without any diagnosis or treatment. She remains ill so we suspect a bad cold. Overall I would have to say that I am not a fan. I would return though if my other options re not available, which was the case this time.

I really like my nurse practitioner as well as my doctor. When I have a scheduled appointment I get…read morethere and I'm called on time and never have a problem in the office at all and they're very helpful.

Excellent! Can't say enough positive about this group and Dr. Beckmann. I've never had a problem…read moregetting in for an appointment for myself or my kids, even when urgent. Dr. Beckman is so thorough and takes time to answer and address any questions or concerns. The office staff is kind and friendly. We feel very comfortable in the office and confident with Family First!

Awesome experience. Walked in with my son today after school had me pick him up because he was…read moresick. The staff was AMAZING!!!!! 5+ starts

From the owner: Urgent care for life's unexpected moments. No appointment needed, no wait times…read more Offering PRF and Medicinal Botox.

Efficient front desk assistance, the nurse was helpfully inquisitive, and the nurse practitioner…read morehad perfect bedside manner. Even the xray tech gave good instructions to get the best images. I was in and out in a timely manner and still felt like everyone wanted to help me be well. The waiting area and exam rooms were clean as well.

Don't take your children to this Midwest express clinic, Natalie sanfratillo works there she likes…read moreto make things up after not even examining them and calling DCFS on you she misrepresents herself as a doctor when she's a nurse practitioner.Be very careful go to the emergency room instead of here.

Horrible service. the lady at the front desk was incredibly rude. Made an appointment at 9:50 and…read morestill waiting for the doctor at 11. The doctors were kind but doesn't make up for the fact that I spent two hours there. Go somewhere else where appointments are a requirement not a suggestion.

Walking in the parking lot & into Physicians Immediate Care,I noticed the area & the office were…read moresuper clean!The wait was about an hour but I didn't mind waiting, especially since they were busy.I mentioned to my friend on the phone that I was very thirsty & all of a sudden the lady at the front desk handed me a bottle of water!The young man who took my vitals was very polite as well the physician that I was seen by.She was very thorough and knowledgeable!Thank you for a great visit! Absolutely recommend Physicians Immediate Care in Orland Park,Illinois

Front desk, triage nurse, and provider were all so so nice and helpful. Nurse and provider both…read morevery gentle and warm/welcoming to my nervous toddler. Haven't had a bad experience here so far!

If I could give a 0 start I would for the simple fact I came earlier and the manager told me they…read moretake the last patient @ 7:59:59 I get here at 7:50 and she says unfortunately I can't see you due to us hitting max capacity for today my thing is you assured me earlier because I asked are you sure I would be able to be seen and SHE SAYS YES... ALL SHE HAD TO SAY IN THE EVENT WE HIT MAX CAPACITY YOU WONT BE ABLE TO BE SEEN... LITERALLY RUSHED OVER HERE FOR NOTHING OBVIOUSLY SHE NEEDS MORE TRAINING

One word Excellent staff. Maher explains everything in detail…read more He is very professional and courteous about his work. Yes he understands what you are going through is you are claustrophobic. My personal experience was great. I would not hesitate to recommend Accelerated Open MRI located in Frankfort, IL to anyone. Bonnie S.

This place is great. Maher is truly incredible and got me in for an MRI the same day I called for…read morean appointment. Took care of all the insurance authorizations and called me back within a few hours to get me in. Maher explained everything in detail from start to end. This will be my only go-to for MRI's from now on!