Really happy with these professional and friendly people. Firstly, provided prompt free quote and…read moreexplained issue with leaking roof. Kept promise of price even after numerous weeks. Came around to do work today as promised - brilliant, polite and reassuring workers. Again they explained what they will do, used new material and completed work efficiently. Provided photos of before and after. Really happy with their honesty. I would recommend theses guys all the. Wish I found them early as would have saved £££s. Thanks guys - much appreciated.

What a truly disappointing experience for us…read more We hired truly to repair leaks in our conservatory roof above and below our roof vent. Despite asking them to do so, they declined to come to site and quote for the work, instead asking us to email photos of our roof to them so they could confirm it was a roof type they could repair. We duly did so. They then took a deposit from us equivalent to 25% of the total cost and sent us invoice paperwork to cover that. This meant they had agreed to a contract. There was no inspection of the problem prior to coming to site. They then came to site and duly performed the repair work, resealing the glass in and around the roof vent. This took a couple of hours. They then took full payment on the spot and then went away. We had to write to them to get a repair invoice and also a follow up repair report which we had also paid for. There was no follow up call in the days thereafter to determine if we were satisfied with the service as customers. A few days later, when it rained, amazingly the roof leaked again above the vent, although the area below the vent appeared to be fine and wasn't leaking (and hasn't since). We then contacted Truly the next working day (about 7 days after their repair) and advised them of the problem and asked them to return to re-examine the repair above the vent to determine what might be the problem, and to fix it. It appeared to us that the roof vent itself wasn't properly affixed to the panel above it thus leaving a gap and allowing a leak to continue. Not being experts we weren't sure, which is why we hired someone like Truly - to get to the bottom of the problem and resolve it. After a phone call with them and a couple of emails asking them to return to fix the leak, they refused. They claimed that the roof wasn't one they were familiar with and could repair. This surprised us greatly as we had asked them before they did the work to confirm this and upon sending them photos they duly did confirm it. Also, their website makes it quite clear that they can repair any type of conservatory roof. At this point we reminded them of their repair guarantee and asked them to honour that guarantee in good faith. Its not as if we had waited the full 12 months of the guarantee to advise of a new leak - we did it within days - and we felt we had done absolutely the right thing by making them aware of the problem. As far as we know, on the day of repair, there was no testing done to determine if the leak had been fixed so you can only really wait until it rains to find that out, which we did unfortunately. We made it known that we didn't believe the repair had been completed right and we had hired them to repair the leaks above and below the vent, and the leak above the vent still remained. Despite repeated requests to ask them to honour their warranty or provide a refund, they refused both. They have since refused contact with us and we have now had to file a formal complaint with TrustMark, who regulate such repairs in the industry. It is truly an unfortunate turn of events as this leak had been causing us problems for some time. We had sought out a repair organisation that based on their website reviews and repair guarantee, could assure us they would find the sources of the leaks and repair these and then honour those repairs. To have this still not fixed and the repair organisation simply ignore its customer without showing good faith is, well, truly disappointing indeed. We are hopeful that Truly will recognise the importance of keeping all customers happy and that through the TrustMark complaints process we shall achieve the result we believe we have paid for - a repair backed by a guarantee of service as advertised. This is all we ever wanted along with a non-leaking roof. Hopefully, we can update this review later with a more positive reflection of the good deeds of Truly as they return to effect our repair in good order with a view to making us satisfied customers ! That would be a truly good outcome for all concerned.

We have used Truly on 3 occasions to repair our conservatory for different problems over the last…read morefew years and they have always been very efficient and reasonable costs. We gave up trying to repair it and asked Truly to quote for a complete new roof with glass this time. We contacted 4 companies 1 didn't turn up 1 had a 2 min look and said if we're thinking of spending 10k he'll sit down and chat and we also received 2 competitive quotes. Because Truly had looked after us so well previously we gave them the job. Ordered mid November the work was done in some atrocious weather in December within the 2 days we had been advised. An excellent job and what difference it has made, much warmer and hardly any noise when it's raining we are very happy with the new roof and would Highly recommend Truly.

I have a non standard Flat Roof. There were multiple leaks into several upstairs rooms and though…read moreto a downstairs cupboard. The Dalton Roofing Team renewed my Roof and also sorted out the old drainage system. I received a friendly, professional service at a reasonable price. Very pleased. Excellent outcome and thoroughly recommended.

We recently had two doors fitted to replace the original ones that came with the house. James came…read moreto see us to go through the different options and costs. We picked the doors we liked and we were then sent through the quote the following day. We went ahead with the order and within a week or so we were updated with a provisional fitting date. This was confirmed a few weeks later, keeping us informed along the way. The day of the install went perfectly, James and his team arrived on time and started the work. All the work was completed within the day and they let everything clean and tidy. The doors are of a high quality and we no longer have the draft blowing through like we did with the old ones. I cannot recommend them highly enough. Great service throughout the whole process. Will definitely recommend them and will not use anyone else moving forward.

I would just like to thank Dave and his team for all there efforts and hard work…read more I was highly recommended DJE Guttering & Roofing from a work colleague, after I'd been given the runaround and no replies by several other local company's. Dave came out to look at our leaking roof. He was very knowledgeable and showed us photos and videos of the condition of our roof. He advised us that a roof repair would be a waste of money and that our roof was beyond economical repair. We went ahead with the work and from the start Dave and his team were polite, punctual and professional. They respected our home and left it clean and tidy We are really happy with our new roof including fascia's and guttering. Thanks again for a stress free experience I will be recommending you to my friends and family

Check this company FIRST if your gutters need replacing. From start to finish GCS provided a…read moreprofessional, courteous, good value for money service. Very shortly after initial phone call I received an assessment visit to discuss & view my leaking gutter, then prompt written quote (delivered personally) and written assurance about insurance cover (delivered personally). Very reassuring to have latter as side access awkward over a neighbour's property & roof. Richard is pleasant/professional to deal with, no salesman's blather chat. The scaffolders came on time as Richard had forewarned me and were very quick workers. The guttering installers, again, friendly and pleasant, tidy workers arrived on time. The old wooden guttering and fixtures were taken away. All I had to do was to sweep some ivy off the path and put my garden furniture back in position. Excellent company to deal with and would use again for gutter cleaning and recommending to friends and neighbours - Mrs L, Mirfield

I contacted the owner of this buisness (Mr Paul Holroyd) and he gave me a quote to tidy up my…read moregarden. As I am a trusting person I paid him up front after we had discussed the work that he would undertake. I returned home from work on the day that we had agreed that he would tidy my garden to find what could only be described as a bombsite! Half of the work that he had said he would do had not been done, and the 'work' that he had done was a complete mess! He also left the garden waste, which he said that he would take away, strewn all over the garden. When I tried to contact him he just ignored my calls, eventually blocking my number. I have called at the above address but there are electronic gates at this property and nobody ever answered the intercom. Completely untrustworthy and unprofessional, I would recommend that you avoid this unsavoury individual like the plague!

Paul has been my gardener for about 6 months. I am disabled…read more He and his helper Sam are fantastic workers. They follow my instructions and clarify with me if in doubt. They have transformed my neglected garden so well I get loads of remarks about it now. I am disabled somewhat and they are kindness itself. Paul always lets me know when he is enroute so if I have to rest in bed I can leave him instructions in the conservatory. I am DELIGHTED with this form's service.

totally transformed my back garden with some wonderful decking,flagging really happy with the…read moreservice. recommend to everyone 5×××××. thanks guys.