Just had a full set of new windows, rear french doors, cladding and a new porch completed by…read moreAllen's windows. Can not fault the quality of the work completed, has transformed the look of the house. The team arrived everyday on time, worked hard throughout the day and finished the work in the timeframe estimated. Friendly, polite and even cleaned up after themselves. Price came in at exactly what was estimated, which was cheaper than what we originally thought it would be. Great service, highly recommend.

We've just had a new front door and windows fitted by Allen's and they've done an amazing job! The…read moreservice was impeccable from start to finish. They were very polite, informative and happy to answer any questions. We're over the moon with how the finished work looks, all fitted amazingly and so neat as well. Would definitely recommend! Thanks again Allen's!

What a truly disappointing experience for us…read more We hired truly to repair leaks in our conservatory roof above and below our roof vent. Despite asking them to do so, they declined to come to site and quote for the work, instead asking us to email photos of our roof to them so they could confirm it was a roof type they could repair. We duly did so. They then took a deposit from us equivalent to 25% of the total cost and sent us invoice paperwork to cover that. This meant they had agreed to a contract. There was no inspection of the problem prior to coming to site. They then came to site and duly performed the repair work, resealing the glass in and around the roof vent. This took a couple of hours. They then took full payment on the spot and then went away. We had to write to them to get a repair invoice and also a follow up repair report which we had also paid for. There was no follow up call in the days thereafter to determine if we were satisfied with the service as customers. A few days later, when it rained, amazingly the roof leaked again above the vent, although the area below the vent appeared to be fine and wasn't leaking (and hasn't since). We then contacted Truly the next working day (about 7 days after their repair) and advised them of the problem and asked them to return to re-examine the repair above the vent to determine what might be the problem, and to fix it. It appeared to us that the roof vent itself wasn't properly affixed to the panel above it thus leaving a gap and allowing a leak to continue. Not being experts we weren't sure, which is why we hired someone like Truly - to get to the bottom of the problem and resolve it. After a phone call with them and a couple of emails asking them to return to fix the leak, they refused. They claimed that the roof wasn't one they were familiar with and could repair. This surprised us greatly as we had asked them before they did the work to confirm this and upon sending them photos they duly did confirm it. Also, their website makes it quite clear that they can repair any type of conservatory roof. At this point we reminded them of their repair guarantee and asked them to honour that guarantee in good faith. Its not as if we had waited the full 12 months of the guarantee to advise of a new leak - we did it within days - and we felt we had done absolutely the right thing by making them aware of the problem. As far as we know, on the day of repair, there was no testing done to determine if the leak had been fixed so you can only really wait until it rains to find that out, which we did unfortunately. We made it known that we didn't believe the repair had been completed right and we had hired them to repair the leaks above and below the vent, and the leak above the vent still remained. Despite repeated requests to ask them to honour their warranty or provide a refund, they refused both. They have since refused contact with us and we have now had to file a formal complaint with TrustMark, who regulate such repairs in the industry. It is truly an unfortunate turn of events as this leak had been causing us problems for some time. We had sought out a repair organisation that based on their website reviews and repair guarantee, could assure us they would find the sources of the leaks and repair these and then honour those repairs. To have this still not fixed and the repair organisation simply ignore its customer without showing good faith is, well, truly disappointing indeed. We are hopeful that Truly will recognise the importance of keeping all customers happy and that through the TrustMark complaints process we shall achieve the result we believe we have paid for - a repair backed by a guarantee of service as advertised. This is all we ever wanted along with a non-leaking roof. Hopefully, we can update this review later with a more positive reflection of the good deeds of Truly as they return to effect our repair in good order with a view to making us satisfied customers ! That would be a truly good outcome for all concerned.

We have used Truly on 3 occasions to repair our conservatory for different problems over the last…read morefew years and they have always been very efficient and reasonable costs. We gave up trying to repair it and asked Truly to quote for a complete new roof with glass this time. We contacted 4 companies 1 didn't turn up 1 had a 2 min look and said if we're thinking of spending 10k he'll sit down and chat and we also received 2 competitive quotes. Because Truly had looked after us so well previously we gave them the job. Ordered mid November the work was done in some atrocious weather in December within the 2 days we had been advised. An excellent job and what difference it has made, much warmer and hardly any noise when it's raining we are very happy with the new roof and would Highly recommend Truly.

Valley rise landscapes, these guys are amazing! Absolutely 100% genuine lovely people and did…read moreeverything they could and went above and beyond to make our dream come true. They turned our unsafe run down garden into a safe wonderful space where our children can play and and made our driveway where we can now fit two cars on! And did it in 7 days both front and back Nothing was too much for them and the price was the best out of 7 quotes we had as they listened to what we had as a budget and what we wanted to achieve. I can't thank the guys enough, Michael, Peter and Martin you are amazing at what you do! 10/10 5 stars all the highest ratings from me. Again thank you!! You've made our family very happy and just in time to enjoy them in the sun

December 2020 Shame there is a 'no star' evaluation. They…read moreregularly missed days, the work was extremely poor - so much so it will cost much more to put right. They refused to follow building regulations regarding electrics. Took no care. Eventually took Citizen's Advice and Solicitor's advice and stopped the work. They turned up after 3 weeks to take their tools but childishly dumped a ton of gravel on front drive so unable to get wheelchair past. AVOID. January 2021 update Mr Geraghty, the owner, ignored phone calls, all letters and then the court. He has now been issued with a County Court Judgement against him. We were stupid and naive in trusting Mr Geraghty in paying upfront for materials which never arrived and of course, despite the court order, has not been repaid. I think we were lucky that he did not carry on because it would have cost us far more in the long term to put things right.

burnley windows did a brilliant job at fitting my new double glazing at my burnley home. I was look…read morefor a supplier of double glazing products based in the burnley area and was recommended to burnley windows through a friend. i would happliy recommended burnley windows to anyone who is looking for double glazing products and services

We ordered replacement leaded windows from Burnley Windows two months ago…read more Having waited some 8 weeks for them to arrive, being constantly fobbed off with how difficult it is to put leading on a window unit, a delivery and fitting date was finally arranged. When Burnley Windows didn't turn up to fit the windows on the arranged day I rang to find out why and was told he had a hospital appointment to attend. I have no problem with this, but they could have had the common (and processional) courtesy to let us know. When I asked why they didn't tell us they weren't coming, they said they weren't aware that anyone would be waiting in for the fitting (!?). At this point we cancelled the order. All in all a totally unprofessional company that I wouldn't recommend to anyone.

Lowered several trees in our rear garden. Pete and his lads did a great job much to our…read moresatisfaction and completely cleared up afterwards so that our garden was left neat and tidy. The job was good value for money with his quote being competitive with other tree surgeons. I would definitely recommend Amber Tree Services.

Wickes is situated on the Robin Park retail area, it is open to trde and public and opens early for…read moretrade. The store is quite small in comparison to the large B&Q nearby but has a good basic range of stock. Customers can use the large open retail car park,there are disabled parking bays nearby.The whole of the store is very accessible to wheelchair users, as it is all on the one level and wide aisles throughout the store. The range of diy stock is more limited than in B&Q but there are decent ranges of paint and wall paper, kitchens, plumbing and electrical items. Plenty of timber, aggregates and fencing etc. The small wickes catalogue is handy as it gives project ideas and lists what items you will need. There is no cafe or toilets within the store for the public and no public toilets on the whole of the retail park.