Very nice and accommodating staff, next to no wait and clean facility. Ill definitely use them…read moreagain if need be!

Quality of care. Honesty of wait time. S Front staff…read morepoliteness. I left and so did many mothers after waiting hours

Great Care Given. Everyone I have met at Newington has been extremely nice and knowledgeable, and…read moretook great care of me.

An interestig thing happened when I sought VA assistance with a claim process recently. I contacted…read morethe VA SO throught the 1-800 number and scheduled a telephone appointment. I received a call at the time I requested, and went over my claim with the "rep. I asked for his name and he provided it. A couple of weeks later I received claim paperwork from the VA office in Michigan and I needed to discuss some things with the Newington VA SO that I spoke to earlier. When I called the 1-800 number I was told that they couldn't direct me to the person I was looking for so I called the Newington VA and I was initially told that the Person I was looking to speak to didn't work there. I was then given a number to call and told that I would have to leave a message because no one was going to answer directly. I did exactly that. I never received a call back (I had mentioned in the message that the person I purportedly had dealt with didn't work there and I was curious about that) . The next time I called, the number was not in service. I googled the name of the particular ghost I talked to originally and found out that he hadn't worked for the VA in two years! If there is a conspiracy mixed up in all this, I'm not sure what that is, but it was obvious that that office did want to talk to me. I needed the the help of that office and I was stonewalled time and again. I'm more than a little curious now.

They have a number listed for their 'Urgent Care' but no one answers the phone. I have been calling…read moresince they opened 32 minutes ago. Heck of a way to address 'urgent orthopedic issues.' Are the people who work urgent care forced to do it, and that's why they are so laxidaisical about responding to a ringing phone?

Everything was great. They brought me in right away. Everyone was friendly, pleasant, and…read moreprofessional. They suggested x-rays and had them available to be taken immediately, but didn't pressure me at all when I said I preferred no x-rays. The doctor (maybe was a PA) was detailed and thorough, not at all rushed. Very comprehensive. She took a holistic approach in addition to (not instead of) traditional treatment. She got me a brace right away with no delay due to insurance. I had gone to a different orthopedic urgent care in Rocky Hill 2 to 3 years ago for a similar injury, and that place didn't even get me a brace. They (the other place) said they had to wait for insurance approval. They never got the approval. Here they got me the brace right away, and called in my prescriptions right away, which seem to be very helpful. She (the PA) gave me some additional recommendations and important advice. I seem to be getting much better. I don't remember the doctor's name, but the prescription bottles say M Wiggins.

I've been coming here for about 6 years now. The staff is efficient, kind and ready to work. I've…read morehad the pleasure of seeing two of the Drs there and they're both top notch. I don't feel like a number or a bother. It's never awkward which is nice because you're basically naked in front of a stranger. They listen and they were both very kind. I will continue to utilize this practice even though I've moved out of town. It's worth the drive. I've never had any issues with billing or insurance. They're pretty up front about what's covered and what's not and you can always ask questions.

All of the staff has been wonderful throughout my pregnancy so far. I have seen all of the midwives…read moreand doctors at this point and would trust any of them to deliver my baby in 2 months

This doctor owned facility sure beats the heck out of the huge corporate owned Hospitals. Smaller,…read moreyet, super efficient, clean, convenient, and an impressive list of surgeons. Surgical procedures available range from: Ophthalmology (including mine), Podiatry (including mine), Ear/Nose/Throat (ENT) and Gastroenterology. My wife previously had two procedures here and today mine was performed without any hick-ups. The wait, short. The pre-op prep a breeze, short, not rushed, and very comforting. The surgery, from what I can remember, top notch without a worry in the world. Recovery, super easy, like nothing happened, graham crackers devoured and ginger ale guzzled. Depending on your procedure you can be in and out in 2-4 hours; mine roughly a 3 hour tour. Make sure your Chauffeur delivers and picks-up. Also, do not hesitate asking for an official prescription for your favorite sweet; I hit the jack pot ICE CREAM!

Wow. I just got some amazing care at this facility for a surgery on my right foot. On 1/4 my…read moresurgery was scheduled for 6am. Do not be surprised when you arrive and the door to the facility says they're open at 7am because it's a lie. They start getting in right at 6 and let you into the comfortable waiting room. The woman at the front desk was super sweet to me and others, including a bit of a Karen, with whom she dealt with kindly and swiftly. Once I got behind the surgical doors it was like a surgery factory in the best way. Immediately I had a couple of people tending to me in terms of getting me info, giving me info, giving me anesthesia (with great explanations of everything they were going to do to me). I then spotted my orthopedic surgeon, who also gave me great expectations on what to expect. Next thing you know it's 11am, I'm awake back in the same recovery space and feeling good with some saltines and ginger ale. I was swiftly wheelchaired to my wife, waiting with the car at the front door of the facility. Easy peasy. The facility called me the following day to check up on me and remind me of my Dr.'s orders. My doc is not into prescribing hard hitting, addictive opiates so I left with only an RX for strong ibuprofren. The facility reminded me when they called that I can also take Tylenol in between ibuprofren doses, if I needed. I have to have surgery on my other foot either later this year or next and I will definitely use the same Surgeon (Dr. Rode of WH Podiatry) and Bloomfield Ambulatory Surgery Center. Top notch.

I went in for a evaluation, all went well during the evaluation. I did not need any treatment…read more When I talked to the center I gave them insurance information they were supposed to check if my visit would be covered. When I got to center I asked if I would owe anything and the person at the desk said only $45 for the office visit. Today I got a bill for $222. I asked billing why and they said $45 for the office visit and the difference was my co-pay that my insurance required I pay. If I knew that the bill would be so high I would never have done the evaluation. I was not having any symptoms except a bulging vein. I would tell anyone considering going to them get the payment information in writing. Very mad at the bill I received.

I had my consultation and ultrasound of both legs today at Metro Vein Center in Glastonbury…read more Everyone from the front office staff, the nursing staff, and check out were so kind, patient, and knowledgeable. Rachel did the ultrasound of both my legs. Even though I was a little nervous, she was kind, gentle and knowledgeable. Based on her ultrasound, she found the cause of my varicose Vein issues. I highly recommend Rachel. Dr. John James explained every detail of what his treatment plan would be for me. I am very grateful for all the knowledge and expertise. I am going back in a few weeks for my Vein treatments, and I can not wait!