Honest, good prices and take good care…read more When I go in they will often show me what will need to be done next. This allows me to plan and save for the maintenance that the car needs. You can't ask for more than that.

Honest work Owner told me why people left bad reviews. If you can't handle honest work not the…read moreplace for you. Thank you for being honest in your prices and work.

My vehicle broke down and i was looking for a mechanic and a customer of this shop recommended him…read moreand he has been the best mechanic i have had. The mechanic is very accommodating and helpful and does a great job on my vehicle.

I gave this man so much money to fix my car and have it ready and everytime I went to check on my…read morecar everything that I paid for wasn't even done and he'll keep asking for more money and tell me he's not giving me my car back unless I pay him more money for extra work that he hasn't even done. I got completely robbed by this guy it reach to point I had to give him my money for school to get back my car they same way I gave it to him. I'm in dept because of him and his name is Jason. I understand how mechanics are but this is the worst mechanic anyone can go to and I highly do not recommend him for anyone. No one deserves this type of disrespect and manipulation. I felt completely violated and slaughtered for them amount of money I gave him the 6 months I waited because he kept making excuses and the bad condition he left my car in.

Second time using this tire repair service. Absolutely outstanding! He came to my house within 40…read moreminutes of my call. Friendly caring personality of the repair person (Walyn) was greatly appreciated. Performed the repair on my driveway in ten minutes! I will definitely recommend this company to all my friends and relatives. Thank you! Leo

I got locked out of my car in the parking lot. This has happened to me before, and the horrible…read morecompany I had used charged me my first born child. I've seen advertisements for Saudi's Locks. THEY WERE AFFORDABLE, FAST, AND NO DAMAGE TO MY SUV! It was at night, and usually what would make a nervous ordeal, was exactly the opposite. I highly recommend this company!!!

I've been looking all over the city for a fair and honest car service provider and I can attest…read morethat Japan Auto Parts & Service is the place. After having been to two other auto shops in the City of Toronto that both had relatively great reviews online, I was originally skeptical about this company's exceptionally-high rating on Google; I read a couple comments and was not completely convinced. After visiting the location three times for different services and repairs, I can honestly say that it has been the best experience that I've had at an auto-shop. First of all, it is evident that this company is very well-managed. Though I was not personally advised by the Owner -- Bruce -- it is very clear that he is wholeheartedly dedicated to this company and its employees and customers. I specifically mention 'employees' because based on my observations having waited for my vehicle in the office, the dynamic among staff members, whether it be Bruce the Owner himself or a Technician who works in the shop, is full of mutual respect and efficient. Bruce and the staff members conduct themselves in a very professional and friendly manner. Unlike other shops where you may feel distance between the shop and the customer, the staff members at this shop operate in a very transparent and open manner, thus making the customer very comfortable. Secondly, my Service Advisor, Ken, was extraordinarily professional, efficient, and helpful. He was able to accommodate servicing/repairing my vehicle in a very tight schedule (in less than a week). The Technician who worked on my vehicle, Rob, was also very professional in handling my vehicle. Rob provided honest servicing advice that was consistent with what a family friend/mechanic who also took a look at the issue (suspension-related). This reassured me that this shop was not one of those that would recommend unnecessary repairs to make money. Ken followed up on every issue that I brought up (and there were many) and provided helpful information, such as where it may be cheaper to purchase certain parts online. When I noticed a minor installation imperfection (lighting-related) on a Friday afternoon, I was very surprised that Ken was able to have my issue resolved to perfection and satisfaction when I arrived 30 minutes before closing time on the Friday. Based on my extensive experience with this company, I would definitely recommend anyone who is looking for a professional, honest, reasonable, and friendly auto-shop in the Toronto area to pay this place a visit, they will provide very honest advice that other auto-shops may not as I personally witnessed. I have not seen any of their staff members demonstrate any signs of pressuring any customer into purchasing something from them or using their services, which is very rare in this industry. I will definitely return to this place for my regular maintenance from now on, as well as for any repairs that may become necessary for a 7-year-old Toyota car.

Bad place to do business with. I got a wrong part. Return it and still waiting for a refund from…read moreDecember 2021.Now it the endof March 2022 it was sent to my address in Ottawa ontario and I sent it back. 250$ out of pocket. This company like ripping off people. Stealing from people. If I I was you do business somewhere then this place. Also my friend got a motor after two month gave up. No return no warranty on parts .They say full refund but when you try no. Stay away from Japan auto parts in Toronto. Steal from people.

My dad suggested that I go to Claudio to detail my little old Suzuki that I basically treat like a…read moretool box! The work on my car was exceptional. He treated it like it was his own Ferrari. It was awesome. Thank you. (Also, he said that the Anno review of a former employee is a fake and he has no way of disputing it- so talk to him yourself and please disregard it.)