This place was great when my child went therr..however they decided to call amd.drop us 2 days…read morebefore he's supposed to start! We paid a deposit months ago and he had been going there previously and they just decided to drop their part time kids. Now I have to struggle to find new care in 2 days. Not to mention fight for a refund !

We absolutely love stepping stones! The staff and owner are amazing, and my children always enjoy…read moretheir time at the daycare!

Overall happy with the care my child receives. We have been with this school since it's opening and…read morehave watched it grow from a childcare center with 2 kids to being a center with lots and lots of kids. Staff has always been very friendly, however they do seem to be overwhelmed with a lot of kids which does bring some safety concerns. I feel the complaints I have would come with any childcare center of this size and they are doing the best that they can. The building is very clean and whenever there are questionable smells, they take care of it very quickly. It's nice to have access to the camera in the room my child is in so I can keep an eye on her and the photo and message updates throughout her day there. We have had some issues with communication regarding payments, but I believe it was due to staff changes at the time, and they fixed the issue and cleared up the situation as soon as I brought it to their attention. It's also really helpful to have the option for drop-in and before/after school care where Gilden Woods' bus takes my kiddo to and from school. Costs are comparable to other daycares of it's size in the area. Overall happy with Gilden Woods and though it's not perfect, they seem to strive to improve everyday and listen to parent's concerns.

I'm leaving this review because of serious concerns about child safety at this school. English is…read morenot my first language, so please excuse any awkward phrasing. Classroom change without parental consent About three weeks after my child started, I noticed on the live camera that my child had been moved to a different classroom. I was never notified or asked for consent. I only found out after contacting the school myself. The explanation I was given was that the original class was over capacity. For a young child with speech delays, being moved to an unfamiliar room without discussion was very concerning to us from a safety and supervision standpoint. Hygiene decision made without consent My child is fully potty trained and wears underwear. Despite this, my child was placed in a diaper underneath the underwear for the entire day without our consent. This is not something my child normally uses and it led to clear physical discomfort, including redness and irritation. When I contacted the director, I was told that a different teacher may have assumed a diaper was needed for nap time. Given my child's routine and history, this explanation did not make sense to us. Lack of intervention and no access to past footage I personally witnessed my child being pushed multiple times while a teacher was present, but there was no immediate intervention. When I later asked if video footage could be reviewed to understand what had happened, the director told me, "We only have live camera access and cannot pull up previous footage." This made it very difficult to follow up on safety concerns as a parent. After these issues continued, we decided to withdraw our child. We requested incident reports several times and only received documentation later. Some of the information did not match what we had previously been told, which further affected our trust. Child safety should never be treated as secondary. Based on our experience, families--especially those with children who are not yet able to communicate well--should think carefully before choosing this school.