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    Heaven

    3.5 (2 reviews)
    ModerateHair Stylists

    Heaven Photos

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    17 years ago

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    JAS Hair Group - JAS Hair Salisbury

    JAS Hair Group

    (10 reviews)

    Horrible experience at Parkwood Salon, Natalie was really nasty and should not be allowed to be…read morewith client, treated appallingly did care about the hair. Don't go.

    I booked a 15 minute pre consultation with one of the two top 'consultants' to make sure I had…read moreenough time with her to really discuss what I wanted so there was no misunderstandings and to see what I wanted could be achieved. I had patchy lightened hair which was golden at the crown and blonder in the T section. I wanted whiter highlights through the golden bits and golden low lights through the lighter bits and then perhaps some brown lowlights scattered throughout. Instead of touching and inspecting my hair or taking a clipping to see how my hair responded to the high/low lights she got out a gadget which apparently tells her everything she needs to know and apparently is only one of two Salons in Wiltshire that have this Magic device. This Magic Device said that my hair was okay but would benefit from the use of, yes you got it; the products this salon sold. I'd already decided I wouldn't buy their products but I wanted to know if my hair could take the treatment I was asking which Kymmie said it could and to bring in photos of the style/cut and colour I was looking for when I booked. Long story short once sat in the chair I was told my hair couldn't take low lights but it could take a freshen up of highlights and a root colour and cut. When I questioned this Kymmie said 'I must have misunderstood you', I was in their 5 hours. I came out looking no different then when I went in but in addition my hair is breaking more. In addition Kymmie smokes and she smells of smoke. When you are paying a premium price you expect a premium service. They charged me in excess of £200. I wrote to them with my concerns and gave them two weeks to respond. I received nothing

    Heaven - hairstylists - Updated May 2026

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