One of the Partners of Angelicas Way had a very bad experience with homecare workers for his Mom…read more I myself had unpleasant experiences as well. Our Mothers were far too important to us to endure any unkind treatment. His vision created Angelica's Home Care. Please call or look on the website to find out what sets them apart from the average Homecare agency. They TRULY CARE for the wellbeing of the most important people in your life who deserve the very best A+++++++++ company.

From the owner: Quality Home Care at an affordable price, our caregivers are CNA's or higher in qualifications. All…read moreare trained in CPR, AED and first aid. All licensed and insured. All taxes paid by us. If you want high quality home care for your loved ones call us today. Free onsite consultation and first time client discount.

Barbara is the most compassionate, caring and understanding person that we know! Her services were…read morebeyond what we were looking for. My family Absolutely loves barbara.

If only I knew then what I know now. Barbara was hired to tend to my vision impaired, diabetic…read moreaunts needs. My aunt was told her services would be covered by insurance and Barbara seemed to have been doing her expected responsibilities. My aunt had expressed Barbara's egocentric ways but was thankful for the extra set of hands and "eyes" she had. Assuming she was a medical professional my aunt trusted her but her lack of qualifications came to light after insurance claims were denied. My aunt has now passed and Barbara's few months of aiding to my aunt's needs has added more stress to my family. She hand wrote hours to be paid and harassed my mom who was the executor. Telling my mom my aunt would still be alive if we didn't hospitalize her and keep her in Barbara's care. There were other condescending and hurtful things said too. We paid Barbara for what she asked even though the times and dates didn't seem justified. I also cared for my aunt. So much was deceiving and it wasn't worth our time to fight this person. End of life is difficult enough. Barbara added unnecessary stress to my aunt and emotional pain to our family during an already sad time. In my opinion, her heart and passion do NOT lie with her clients.

Elizabeth's homecare was absolutely amazing with my mother's care. Mom was being discharged from a…read morenursing home because insurance would no longer pay. I frantically called different agencies and nobody would be available to help me. Until I called Elizabeth's!! Susan Niro made herself available and met me at the nursing home. My mom had care that very day!!! The staff is top notch and I would never use any other agency. They are a Godsend.

We hired Elizabeth Home Care to fill in a gap for homecare for my 85 year old mom. They were more…read morethan happy to set up care from 7 to 9 a.m. I paid in advance for 2 weeks care. My mom, although I'll with copd and having limited mobility, was relying on the care till her cna came at 9 a.m. It was going ok, however, my mom didn't like the idea that the aide was only sitting around and not doing anything. My mom tried to have a conversation with aide, but aide being on her phone, only responding with yes, uhhum, and no. Mom thought as an aide she could help with laundry and light cleaning. We started this and then all of a sudden the aide had gotten another client and was not going to be able to help out. Is it a coincidence that right after she was asked to do laundry, all of a sudden, she is no longer available. The elderly get used to a routine, and to suddenly stop service is not ok. We found out on a Friday that a new person would be starting on Monday. It's not cool at all. That is not a way to run a business, especially when it involves the elderly. We ended up canceling the service, and it took a long time to get our refund. In my opinion Elizabeth Home Care is more interested in the money they can make off their clients, than the actual comfort and well being of the most vulnerable of the population. Shame on them.

I have a wonderful caregiver four days a week for my husband with PD. When I called them about a…read morelive in caregiver so I could get respite vacation I was appalled at the requirements ; 425$ per day, 8hrs sleep, 6 one hour breaks, and ten hours of work, no drivers to take him to exercise or shopping. They can't administer his medications he needs 5 times a day. After the Key took over from Companions and home makers their prices kept increasing. They don't pay their caregivers enough yet they keep increasing the prices. They told me it was due to wage increases in CT. That increase is less than one dollar per hour. yet rates per hour increased almost five dollars. For day care their caregivers are excellent but they need to pay them better.

My family was signed up with them when they were at Homecare on River Street. Milford, CT. Their…read morepricing increased dramatically when they were bought out by The Key, though they said they'd honor the current contract. We had some wonderful caregivers and some horrible aides too. I felt our concerns, like abuse, disrespect towards my family members, and possible theft were interpreted as "whiny complaining". I needed to remind one manager that we hired them and they worked for us, not the other way around. No matter which agency you go with, they are all the same as far as the aide who comes into your home. I feel bad for those who don't have children to look in and watch out for them while an aide is in the home. It is better than a nursing home environment in some respects, however, you need to be proactive and not expect the agency will do it all. Please lock up all valuables in a safe, lock box, or hidden somewhere. When we had some wonderful aides at home under this agency, I felt confident that my family was cared for. I give that credit to the employees, not the managers. ' , . .

This is the most worthless home care ever. They never are in contact with the doctor about…read moreanything! Even if something goes wrong, its up to the bed ridden patient to call their own surgeon to get a medication problem fixed. I had an allergy come up when CVS called. I was wondering why it was taking so long to get another medication prescribed. Then I point blank ask them, and they said: "we do not contact the doctor ever". What good are you? My husband changed the dressings after he helped me shower. They show up late, or not at all. Once I called to ask where "Beth" was, and her supervisor (who was a beoch) said, "I did not have her scheduled to come to your home. Then the first "nurse" that came out, EMILY, told my husband to stick his fingers up my anus and swipe, for constipation due to pain meds!!!!! I have never heard of that in my entire life. I ended up calling the vascular surgeon and he siad to try Milk of Magnesia and it worked like a charm. I told them I do not need you to come anymore. I am not living alone and my husband is retired and he can change the bandages. I had my follow up visit and my staples removed, and I was walking with a cane. The surgeon was so happy that I have such a positive attitude. They insisted that they had to come to our home to discharge me from their care. I allowed that to happen, and she came for about 10 minutes and then left. A week later, they called to say they wanted to come tomorrow????? WHY? I am discharged from your CRAPPY care, Did you not get the memo? They just want to bill the insurance $112.00 an hour to sit on your couch. I wish YELP had minus stars ratings, because they do not even deserve the 1 star. Emily was so dry and had zero sense of humor. I was joking how I had been doing squats prior to her coming. Mind you I was in a remote chair because I cannot get up without help. SHE THOUGHT I WAS SERIOUS! Trying to kid around to keep your mood in a good place, and these "Debbie-downers", cannot even get that part right. Emily stared at me with a rude look and said, "Are you doing squats?" Is she nuts? Staples front and back, (I look like I was bitten by a shark) from a 360 degree lumbar fusion and she thinks I am "going to the gym"? NO COMMON SENSE. No courtesy, no clue, no contact with the surgeon. If the nurses that are assigned to your home, are NEVER in contact with your doctor, tell the doctor you want someone that is in contact with him. They could not even get the specific waterproof bandages I needed! We waited until I ran out of them, then my husband went to CVS and he bought them himself. $35 and now I have to submit the bill to WC, and wait to get reimbursed. They ended up causing me to do things they should be doing. The only thing they did was take my blood pressure and we have a blood pressure cuff, that shows the reading on a screen. Even the workers give them bad reviews. There is a whole other page of workers reviews of this dump called UTOPIA? None of the reviews are good, so that is very telling if the workers are not even happy.

am writing this review to express my gratitude for the wonderful care that Jobeth and In Home…read moreAngels Assisted Living has provided for my loved one. My family and I were initially hesitant about placing my loved one in an assisted living facility, but we are so glad that we chose Jobeth. The staff at Jobeth are incredibly caring and compassionate. They take the time to get to know my loved one and their individual needs. They are also very responsive to our concerns and questions. The facility itself is beautiful and well-maintained. The rooms are spacious and comfortable, and the common areas are inviting and homey. We are also impressed with the level of service that Jobeth provides. They offer a wide range of activities and services, including transportation, medication management, and personal care. Overall, we are very happy with the care that Jobeth has provided for our loved one. We would highly recommend Jobeth to anyone looking for assisted living services. Here are some of the specific things that I appreciate about Jobeth and In Home Angels Assisted Living: The staff are caring and compassionate. The facility is beautiful and well-maintained. The level of service is excellent. The activities and services are varied and well-organized. The cost is reasonable. I would only mention one potential disadvantage of assisted living facilities in general, which is that they can be understaffed, leading to negligent care. However, I have not experienced this at Jobeth, and I believe that the staff is well-trained and adequately staffed. Overall, I highly recommend Jobeth and In Home Angels Assisted Living. They provide excellent care in a beautiful and well-maintained facility

Always reliable and up for the task - I highly recommend! Didn't realize how lost I was without…read moretheir assistance

Honestly Im still using them, but the communication and training is an issue. I think the care…read moregivers need to be taught a few things about cleaning, elder respect and psychology of patients with dementia and how to coax them to do things they need to do, like bathing, changing their clothes regularly and other personal hygiene stuff. Also the caretakers need to clean the areas most used by the patient more than once a week, especially bathrooms. I was told when i hired them that i didn't need a cleaning company or a pet care person any more , so I let them go . The girl also had a car for transportation which is no longer the case and its a big issue for an elder to be stuck with no freedom especially since we took away his car and license for safety concerns. I was also told that she would water plants . This all seemed a reasonable expectation for $10000 a month plus $70 dollars each week for food. Its expensive as hell. Now the story changes as the employer and employees change ,and it becomes an effort to get the proper care. Experience is lacking and training is really needed, so is consistency. I wont say they are terrible, because there are really horrible companies out there that are just taking advantage of people and throwing anyone in there, but when i hire someone to care for my parent, i don't expect my parent for whom I have POA to be calling the shots and telling the person what to do and what not to do especially when they are not the one who signed the contract. I just want my parent cared for and protected and living in a clean safe environment which requires an individual to walk around the home and make sure its safe and clean and healthy . I expect fresh air to be let in and being a fall risk, for the parent not to be left alone outdoors. It concerns me that the health of the care takers also seems to get worse and worse and weight gain is obvious and to see them sitting more often than my elder parent is an issue especially when the elder parent needs to be motivated to move and stay limber when over 90. This is not a job for everyone, mentally it takes a toll so the health stuff is understandable, but I'm paying a fortune for this service! One other note: I had spoken with the company about finding a more appropriate match for my parent and they didn't even discuss it with my parent which caused my parent to freak out and verbally go off on me when told with no notice they were removing the help he so loved from his home and replacing them, even though my parent complained about them constantly. My parent told them that day to get lost, fire her and ill hire her myself. Come to think of it my parent complains about me every day too. Maybe I should be fired. Oh wait I cant be I'm stuck with this responsibility whether i want it or not. Its not easy!

I arrived for a shift this morning to find another girl there to cover for me. There was a lot of…read moreconfusion because I didn't know why someone would be there to cover me when I hadn't called out. Called the company and spoke to M. M says she has it listed that I quit my job on Friday, but I never did. Calling Friday to unfortunately have to request to cancel a shift due to emergency unforeseen circumstances with my childcare, I would have expected to have a little more understanding during a global pandemic with school being out- but I didn't get that. I did inquire about any options I would have available regarding unemployment goes, but never physically or verbally quit. Ended up speaking to K in HR, and told him what had happened and that they said I quit when I didn't. He was of no help. He said it stands where it stands right now and that's it. An inquiry about unemployment options and having to cancel one case wasn't a full on voluntary invitation to terminate me and then say that I quit my job. They did what they did because they were upset that I had to cancel last minute. That was a very unprofessional move on their end , not to mention a direct reflection of how their company works . Also, they operate poorly. Every person I have cared for complains about the lack of relationships they have with caregivers because there are so many in and out. The say they give you bonuses and gas money for picking up cases last minute but I have yet to see any on my paystubs and I had been working there for about 6 months. I would not recommend visiting angels for care, nor would I recommend visiting angels for employment. The pay is low, survivable at the most, especially the nearly triple the rate they charge an hour, compared to what we are actually paid. They are greedy. You don't get to build solid caregiver/client relationships because you're always being jumped around. The staff has a few rude ones working there and I expected more especially during a pandemic. Stay away. They did something very wrong and unprofessional. Please look around, read reviews and hire private care. This place is terrible. Again, go elsewhere. Ps. Thank you for admitting you terminated me. Totally goes against what you as well as HR said to me on Monday about "quitting and requesting to be removed from my shifts..." after all, that is what your notes said, right? I have to screen shot that and save it... you slip up is very much appreciated.

We needed some live-in care for our Mom and chose Dependable Care. We dealt directly with the owner…read moreand it was a terrific experience. He was always available with question and concerns. He was also very friendly, understanding and empathetic. The caregivers have all been wonderful, caring and devoted individuals. My family and I recommend this agency.

They don't treat their caregivers with professional respect the boss takes state profits to go on…read morevacation instead of paying the workers on time certain weeks.

I wish I found this company sooner. I made the mistake of connecting with the Norwich office of…read moreCompanions and Homemakers first, only because that's the company I always saw advertised on TV. How dumb of me to not take the time to find out about other companies in the home care business. After a dismal experience with Companions and Homemakers, I finally took some time to research for replacement help for my mother. From the very first phone call I could tell Golden Horizons is a quality organization. The owner, Lisa, came to meet my mother and me personally and the following day the assigned caregiver came (on a day off) to meet us. It has been a beautiful relationship from the very first day, and I can't say enough about this well-run company. Mary Anne

I absolutely love working for Golden Horizon. They truly care about their employees just as much as…read morethe clients. I have worked with multiple clients during my time at Golden Horizons and everyone has only had wonderful things to say. I highly recommend anyone looking for a rewarding career or a compassionate home health aid to try Golden Horizons.