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    Heather Vaughn

    5.0 (1 review)
    Closed 10:00 am - 8:00 pm

    Services - Heather Vaughn

    Blowout

    Haircut

    Applying hair extensions

    2 More Services

    Hair extension services

    Hair styling

    Heather Vaughn Photos

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    10 years ago

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    Trademark Salon and Spa - Gorgeous blonde with that money face frame on point

    Trademark Salon and Spa

    4.4(189 reviews)
    2.3 mi
    $$
    Available by appointment
    LGBTQ friendly

    I've been a client of Carlos for six years and I wouldn't leave him for anything. I would follow…read morethat man anywhere. He is beyond talented and an absolute genius when it comes to all things hair. Every single appointment I walk out feeling like the best version of myself. Trademark Salon is truly five star from top to bottom. The professionalism, the atmosphere, the attention to detail, everything is done to perfection. Even the coffee they make in house feels luxurious. It's giving Michelin star vibes, but for hair. If you're looking for someone gifted, consistent, and genuinely passionate about their craft, Carlos is it. Hands down the best stylist in the Houston area.

    ***Revised***I originally left a review because I felt this situation was handled poorly. After…read morereading the owner's public response, I feel even more strongly about sharing my experience. The owner focused heavily on whether my appointment was booked the day before or the same day. If my recollection of the exact timeline was off by a day, I acknowledge that. At the time, I was traveling for work and coordinating appointments through my sister, who was calling multiple salons on my behalf while I was in transit. However, that was never the point. My concern was the lack of flexibility and customer care shown throughout the situation. Businesses have every right to enforce their policies. Customers also have every right to decide whether they feel valued when something goes wrong. Frankly, I found the owner's response far more concerning than the original dispute itself. The decision to publicly disclose extensive details about my appointment history, billing dispute, consultation, and private interactions felt unnecessarily personal, deeply unprofessional, and completely inappropriate for a public business review. Readers can draw their own conclusions. Personally, the owner's response spoke far louder than my review ever could, and I will not be returning or recommending this business. Original Review: I understand salons have cancellation and no-show policies, and I accepted responsibility for missing a same-day appointment due to an unexpected work obligation. However, after not visiting the salon for over 52 weeks, I had completely forgotten they still had my card on file. I was surprised to learn I had been charged $117 for a same-day appointment, especially since there was no opportunity to provide 48 hours' notice on a same-day booking. As a returning customer after more than a year, I believe it would have been reasonable for the reservationist to clearly communicate that a same-day no-show would result in an immediate charge of over $100. A simple reminder at the time of booking could have avoided this entire situation. What I find most unacceptable is being told the charge would remain as a credit that could be applied toward future services, only to later be told I could no longer be serviced by the salon. If a business decides it no longer wishes to have someone as a client, that is its right. However, keeping a customer's money as a service credit while simultaneously refusing to provide services raises serious concerns about fairness and communication. Very poor business practice by Tim, the owner. The communication was inconsistent, the handling of this situation was disappointing, and it is not how I would expect a returning customer to be treated.

    Photos
    Trademark Salon and Spa - Color by Sal.  Cool colors are the thing!

    Color by Sal. Cool colors are the thing!

    Trademark Salon and Spa - Color correction from box color.  Took her from dark brown to this.  Amazing huh?

    Color correction from box color. Took her from dark brown to this. Amazing huh?

    Trademark Salon and Spa - The blonding queen herself created this, CRYSTAL!

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    The blonding queen herself created this, CRYSTAL!

    Uptown Salon & Blow Dry Bar

    Uptown Salon & Blow Dry Bar

    3.8(12 reviews)
    2.1 mi

    Always leave satisfied. My first appointment was with…read moreJackie and she took my hair from 10 shades of pink and blonde to brunette. My second appointment was also very good and it was done by Arabella I think her name was and May. These ladies know how to cut and style. The atmosphere is chill and calm you just feel at home sitting in the chair. I love the front desk reception and all the work they do to make you feel comfortable and happy.

    Uptown Salon: A Downturn in Service!…read more I am absolutely livid and utterly disappointed with my recent experience at Uptown Salon. I booked an appointment well in advance for my mother to get her hair colored and styled for a special occasion. We were both really looking forward to it, hoping for a bit of pampering and a confidence boost. From the moment we arrived, it was clear that things were not going to go smoothly. The salon was chaotic, with stylists rushing around and clients crammed into every available space. Despite having a scheduled appointment, we were left waiting for an unacceptable amount of time. Then came the real insult. After nearly an hour of waiting, we were informed that, due to some "unforeseen circumstances" (which sounded suspiciously like overbooking), they would not be able to color and style my mother's hair after all. Let me repeat that: they couldn't do the service we had booked and waited for. No apologies, no attempt to reschedule, and certainly no offer of compensation for our wasted time and ruined plans. My mother was incredibly upset, and frankly, so was I. Uptown Salon's complete disregard for their clients' time and appointments is appalling. Their lack of professionalism and basic customer service is beyond belief. If you value your time and want to avoid disappointment, I strongly advise you to take your business elsewhere. This salon is quite a scheduling disaster.

    Photos
    Uptown Salon & Blow Dry Bar
    Uptown Salon & Blow Dry Bar
    Uptown Salon & Blow Dry Bar

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    Heather Vaughn - blowoutservices - Updated July 2026

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