Joe was great, knowledgable, helpful and quick to respond. I'd recommend you speak with Joe.read more

Joe Peterson was awesome. When I discovered my insurance…read morecompany of 20 years decided to increase my premiums by 6000$, He was able to calm me down and immediately help find a much better deal for all my insurance needs and will save me money in the end. He knows his stuff, the process was seamless and fast. I highly recommend his services! Thank you ! Teresa

Doug is very knowledgeable, trustworthy and friendly. I do not personally have policies through…read moreState Farm however my mom did. She recently passed away and Doug has been so helpful with the process of cancelling policies and submitting claim forms. I strongly recommend Doug as a State Farm Agent. Thank you Doug! Cherie F.

I have been with State Farm for many decades thanks to Doug Prichard. He is friendly, approachable,…read moreand trustworthy. He investigated options for me in shaping my auto insurance coverage. He was similarly thoughtful when I needed to adjust the coverage on my house. And when it came to an umbrella policy he taught me how to assess the risks that goes into selecting coverage. I believe he is a person of integrity. He's the best that State Farm has to offer.

We live in Yuba City (approx. 1 hr away from Davis) and even though there are agents closer at…read morehand, we prefer to stay with Mr Herrera and his team, for excellent rapid and comprehensive service. His team have answers right away to our questions.

Jennifer Rosado provided other insurance agents who offer coverage for home insurance rentals. She…read moredid this without being asked....so kind and thoughtful.

We reached out to Jeff and were meet with positivity and prompt responses. He quickly found us a…read morepolicy that met our needs after other insurances companies had started to make things difficult and complicated. I would highly recommend to anyone looking for professional and quick service.

I had a great experience working with Jeff. He was very responsive, professional, and knowledgeable…read morethroughout the entire process. We were in a challenging situation trying to secure a personal umbrella policy due to having a young driver and a prior at-fault accident, and our previous carrier was canceling our umbrella. I was speaking with a couple of agencies at the same time, and Jeff was by far the most responsive, proactive and resourceful. He clearly put in the effort to find a solution that actually worked for our situation, and he explained everything in a clear and straightforward way. He was able to put together a strong package for auto, home, and umbrella coverage with the right liability limits, and made the process smooth from start to finish. We're really happy and appreciative. I actually found Jeff through a Google search, and I honestly feel lucky that I did. If you're looking for an agent who is efficient, thorough, and looks out for your best interest, I highly recommend Jeff.

Janet is always very helpful and prompt . Great customer service. It's so nice to have an insurance…read morecompany who treats you like a family member.

Dave is always very reliable and Janet in the office is so helpful! The team always answers…read morequestions and responds to issues promptly.

Beware of quotes and prices adjustments that occur for excuses to increase rates after paying…read morepremium. Excuses included the code of software how the price was changed which does not explain the flaw of the code created (to find more ways to increase rates).

After 25 years of being with Allstate, and careful consideration we called it quits with Allstate…read more Mark Thompson, our long time agent retired a year ago and our insurance files were passed on to Phister Insurance, who also is an Allstate agent. Initially, we met with Greg Phister and all seemed like it would be a smooth transition. The concern came when we had additional questions or needed paperwork etc. The staff at Phister Insurance is less then able to handle daily insurance questions or matters. Getting a "human" to answer the phone is the first battle, then once you talk to a staff member they generally tell you someone will get back with you. They either never return your call or its days later. Poorly trained staff and an agent who is never in the office. With that said, Allstate has lost a long time, dedicated, local family. Yesterday, was no exception. My husband called Phister's office, it was the same dog and pony show, no answer to a simple question. My husband then contacted 1-800 Allstate, only to find our call was being handled from India. Really??? Good-bye Allstate, you can count on us NOT to refer any of our friends or family. Customer service is important especially when it comes to insurance needs.

I used to have Farmers Insurance for my homeowners policy but I also needed to have California Fair…read morePlan for fire protection. The cost for both policies in 2025 was $1700. The premium they wanted for both in 2026 went up to $4600. A friend referred me to American Diversified Insurance and I was able to get a complete policy for $1907. Jessica Layfield was the agent getting me the policy and I would highly recommend using her for all your needs. I also switched my auto policy and saved $300 a year. Jessica is very thorough and a pleasure to meet and work with.

Valerie Ouellette is a fantastic broker. She has always been there to answer any questions that I…read moremay have about my various policies. She has gone out of her way to ease my anxiety about all the issues that have arisen over the past few years. She knows how to arrive at the best solution promptly. She is an agent to be trusted during these very complex times!

Karen Gonzales at Allstate was wonderful to work with. She was prompt, responsive, and incredibly…read morehelpful in walking me through everything. She explained the details clearly, answered all my questions, and made the whole process feel easy and stress-free. It's rare to find someone who is both knowledgeable and genuinely kind. Karen put me completely at ease and made sure I felt confident about my coverage. Highly recommend!

Bad communication and not enough staff. They forgot to contact us and remind about the swallow…read morecombs, so problems kept happening. This is real, not made up. They keep getting chances but keep disappointing. Staff skills are uneven. Long-term customers are very unhappy -- please fix this or offer other options.

Too expensive. You have to pay. All the payments at 1 time…read more Hard to get an agent. Yes, I have to have previous insurance good driving record. Homeowners, I want you to bundle. It's just too expensive.

I had a great experience talking with Ken about my car insurance options. He was quick to respond…read moreto my initial inquiry and provided me with wonderful service. Highly recommend!