Extremely professional. My is 96. Patience is a requirement; audiologist has never rushed tests or…read morediscussions with the patient. Everyone at this office assures the patient's needs are met. Front desk makes every effort to accommodate special requirements and appointments. I highly recommend! Exceeded expectations.

I found the audiologist, Stephanie Laforge, to be exceptionally through. She's well versed on all…read moreof the products available and her professional experience will help guide you to the right choice of hearing appliances. Stephanie is all about you and improving your hearing. See sets up expectations so there are no surprises. I've been suffering from hearing loss for a couple of decades needlessly. Had I known what an easy experience going thru the process of getting fitted for and buying hearing appliances was, I would have done it years ago. I can hear again!

Although I typically never write reviews I felt compelled to do so based on my extremely positive…read moreexperience that I had with Dr Roach at Ascent. I had first met Dr Roche and staff back in 2021 when I first had my hearing tested after covid. I was noticing what my family was saying was indeed true I could not hear . It was much harder to discern what people are saying with masks on so I decided to make an appointment online. The hearing test showed what I had already presumed I had a Clarity loss in both ears . The doctor had recommended hearing aids and even let me wear them in the office and I actually noticed a pretty big difference but was not ready to move forward with hearing aids at the time . My hearing got worse and everyone had told me to go to Costco since the price was so cheap . I did go and I bought a pair about 3 years ago and thought I was hearing relatively well with the hearing aids, but in actuality I was not. Costco was indeed very cheap and I already have a executive membership. Everyone was nice over there but I usually had to wait quite a bit to be seen and when I had problems it was impossible to reach anybody. I came back to Dr Roach hoping that he would be able to help me with a repair on my Jabra hearing aid what she graciously was able to replace the part in the office for me, and he remembered details about me which I was very impressed by. I scheduled a follow-up hearing test, and realize my hearing had gotten worse. I was able to again listen to two different pair of hearing aids in his office the Starkey and pronak hearing aids and they were significantly better but also more expensive what I had from Costco . The main reason that I decided to purchase brand new top of the line hearing aids from this office was because I felt like the service was significantly better and that's what I was paying for . I didn't feel like I was just another person walking in the door to have my hearing aids cleaned I felt like it was a family atmosphere and environment that was unlike any other doctor's office I've ever been to. Yes you will likely be paying more for hearing aids but you will be getting 10 times the amount of attention and service that is impossible to get in any other store or clinic, which is just what I needed . A few days after getting my new hearing aids I had a problem with my phone connection and the young lady at the front desk was able to help me the same day get them reconnected. Everyone that I've encountered at ascent has been first class with customer service and care toward me . I cannot recommend this office highly enough for your hearing aids, you won't be disappointed. -TAJ

AVOID. DECEPTIVE. Trial period is not free. Ascent did not refund all money when hearing aids…read morereturned within 30-day trial period. Charged me a $899.50 return fee. Ascent said they had to cover overhead and time spent selling me the hearing aids. Ask for written stratement that you will get all (100%) of your money returned or run away fast. Jim Batterbury

August 14th 2012 I've been going to the Atlantic hearing aid center for probably 10 years. Long…read morebefore I even heard of yelp.com. I can't believe nobody has wrote a review. Marie and her father run the hearing center. Dad keeps up the books and welcomes the hard of hearing by scheduling appointment either by phone or at the front desk. I've had simple repairs done at the Atlantic center. Saves time. And much cheeper then sending to Starky Marie, just got married in July congrats to her and the husband Wishing then the best. Anyway. I've always been able to get right in with an appointment. Marie has made several adjustment to my hearing aids It doe take a while to get them right. It always a pleasure to visit the Atlantic hearing center. As long as I'm living in Florida and they are in business I'll keep coming back to them. Give them a try you might hear what your missing out on.

A real unassuming find ! Medical offices that treat people for a variety of issues do many similar…read moretests & exams . What makes one stand out is THE STAFF ! Front Desk was manned by a very pleasant, humorous gentleman & MARIA she's the auditory specialist . Maria has a winning personality that puts you at ease . She explains everything and is in no rush with the patient, which is so rare today. She is honest about assessment & insurance options, which is also rare ! I'm so happy I was referred to them. Thank You .

so tired of doctors that treat them selves like their time is some golden moment but our time is…read morecompletely expendable at their whim. Scheduled the appointment over a week ago. Was supposed to receive an email confirmation but I never got one. They called me the day before the appointment to confirm. I showed up for my appointment and after waiting almost half an hour with no likelihood of the doctor being done anytime soon decided my time is just as valuable as her time. And left..

One day I woke up with a hearing loss in my left ear & did not know or understand the severity of…read morethis medical emergency. After visiting & speaking with Layne, my hearing aid specialist, about my problem, he called Dr. Heist, shared the history & instructed me to see an ENT specialist immediately! Not in a month, not in a week, ASAP. He impressed upon me that hearing can sometimes be restored within 48-72 hours with prompt aggressive treatment with Prednisone. Only due to his diligence to inform me & emphasis of a narrow time window for treatment, did I seek a medical doctor. Assuming his assessment was accurate, he explained how a prescription for Prednisone was required immediately. I saw a doctor & learned Layne was correct in his diagnosis. I was SO EXTREMELY grateful to him for his knowledge and care for my situation. The doctor asked me to be assessed by his audiologist. The results duplicated Layne's. Additionally, he wanted me to have follow-up care. Because of the knowledge, relationship, comfort and care I received from Layne, I told the doctor I would return to him for the follow-up audiology care. I have the utmost confidence in all of the members of the Hearing Center of Broward. They are a very close knit family like office, whom treats everyone with undivided attention and care. They are the BEST! I give them the HIGHEST RECOMMENDATION I can offer for the professionalism and knowledge in their field. Thank you for the EXCELLENT CARE you have provided to me, not only in this dire situation, but also for the four years I have been visiting your for my hearing aid care. Sincerely with Thanks! Tracy

Dr Lewis was wonderful, professional and cared. He saw us twice on short notice. We highly…read morerecommend him!

First of all, this place has moved from its former location. It is now located at 1739A East…read moreCommercial Blvd. (near N.E. 18th Avenue), Fort Lauderdale, FL 33334. I was at their new location yesterday, with my Dad who is a patient of theirs. Yesterday, we met their new audiologist, Glen. He changed the tips (the part that goes into your ears) on my Dad's hearing aids and although this may sound simple, it was actually life altering both for my Dad, who was not wearing his hearing aids often enough, and people like me who have to deal with him. Let me explain. After Glen changed the tips because he said the other ones were too big, my Dad actually started wearing his hearing aids without anyone begging him to put them in. My Father had complained that the tips were bothering him, and therefore refused to wear them at all, complaining they were itching his ears and made his ears hot. Glen solves that problem in minutes and successfully did what I have not been able to do for way too long, get my Dad to wear his hearing aids. And I absolutely cannot thank Glen enough. Bravo!

Had hearing test. Pick out hearing aid in January 2020 called 6 weeks later. Said factory was…read moreclosed, but will fit me with old type , look used Hearing Aid. Paid $1675.00 and had to call credit card company because they would not give me my money back. This Pompano Beach branch is a SCAM. Do not go to Atlantic Blvd site.

Completely unprofessional and condescending audiologist. Upon entering the room at my appointment…read moretime, I asked her what brands of hearing aids she worked with. Her reply was "I don't know". A bit puzzled I stated there was no sense in wasting time going through the hearing testing process again if she didn't know what hearing aid manufacturers she dealt with. She then said "depends on your hearing loss". I told her exactly what my hearing loss was. (Had a copy of my hearing test that was only 53 days old) Again I asked which hearing aid companies she worked with because I had no interest in Starkey (displayed in their lobby), Beltone, or Widex. (after wearing hearing aids for 48 years I think I know enough to recognize the manufacturers whose sound processors I do not like). Her response was "I can't tell you". I asked do you work with Oticon, she just shrugged. It was very apparent that she was either incompetent or trying to hide information so I turned around and left. Really strange and rude behavior from someone being asked simple questions. This was the 2900 Cypress Creek location. Would not recommend.

They NEVER answer the phone! The " receptionist is away fro her desk"…read moreI tried ovr several days. what's the point? Close shop time