Best hearing aid business in Ann Arbor! Very thorough and takes the time to educate people on their…read morehearing loss!

Terrible service! Hearing aids have broken every month since we got them and now they will not…read moreaccept the in network pricing with our insurance coverage. My insurance company says I have zero cost but the office insists we still owe over $1,400. They claim they are in network with my insurance, but then refuse to accept the in network pricing per contract. Unfortunately I do not recommend this company, they are definitely some big scam artists!

Vicky at Beltone's Belleville location is such a lovely soul, that I usually feel like I'm going to…read morevisit a friend instead of having my hearing aids serviced and worn parts replaced. Vicky is honest and caring--a kind-hearted woman who won't sell you something you don't need just to hit a quota or get on a top-seller list for the company. She will, however, spend ample time with you to explain how things work, answer all your questions, and answer questions you didn't know you had. For example, I didn't know I was wearing my hearing aids incorrectly until I started going to this location! If you find yourself saying, "What?" frequently, stop in and see her. Don't put it off, as hearing loss has been linked to dementia. In the meantime, turn down the music, wear earplugs to concerts, band practices, and anywhere you find yourself screaming to be heard. Maybe you'll avoid getting hearing aids, if you're not already saying, "I can't hear you."

Great Care, Great Listening and Explaining.. Great Staff,…read moreEasy Parking, Clean and Quiet!

Better patient care . Poor communication. Had to repeat over and over my medications . Then 3 days…read morebefore surgery the nurse did not even know what my meds were and how to prepare for surgery

This is building 10 of 10 (U of M medical buildings line the entire ring around Briarwood mall -…read moreluckily they are all clearly labeled). Overall the atmosphere of the whole clinic/center is relaxed and laid back. There's a television in the waiting room and everything feels clean and up to date. I did not receive any physician care here but I did take advantage of the walk-in lab to get blood drawn. And when I say "drawn blood" I mean TWELVE vials (my new doc is apparently extremely thorough). The woman working at the lab was awesome. She was a little snarky but in a completely accessible warm, joking way. She was meticulous with checking and double-checking all the labs that were ordered. I warned her about my veins being crap (at most places, they stab into my arm and then "dig around" continually moving the needle under my skin and stabbing every which way until they finally get a vein - I don't mind needles or pain but it's sickening). This lady, on the other hand, felt both my veins and was careful to choose a small needle. She stuck me once, precisely, right into my vein, and got a good draw. THANK YOU, LORD. Next time I need vampirical services, I won't hesitate to return.

Having going here since I was 10 years old... the staff are friendly and very nice, check-in is…read moreeasy and quick... back in the old days, wait time was round 15 minutes or longer... but once I check in, I'm in the back room with the nurse within few minutes.... the process is so efficient! Check-out is equally quick.... I also love it because radiology and other services are near by, thus you don't have to go to the main hospital!

This is the review from the first visit back in 2021 when my aunt spent $4,000 on new hearing aids…read moreat this location. Nate was our salesperson. He was rude, condescending and lied to us. For 4 years my aunt hasn't been able to hear well because the hearing aids were not fitted right, he told her the style she wanted was no longer available. He NEVER told us to come in every 3 months for cleaning and adjustments. We had to go in today because her warranty was expiring. Todays experience was 1000 times better. I will do a separate review for todays visit. But I wanted to make it known that Nate really screwed my aunt over. Thank God he has moved to a new location. Found out he is the owners son. Todays visit deserves a 5 star rating. Tiffany was our audiologist today. She was extremely professional and kind. She explained so many things to us that Nate never did. My aunts right hearing aid wasn't working at all, and probably hasn't since day 1. Nate did not care. Tiffany took care of everything. I had been telling people not to go to this business because of the awful service, but Tiffany has redeemed this office. If we had her helping us since the beginning Im sure things would have been 1000% better.

On vacation in the area and Sunday morning my hearing aid just did not work. Changed batteries and…read morestill not working. I googled looking for an audiologist that handled my brand. I found O'Connors listed on the internet and being within a reasonable driving distance. Went there on Monday morning without an ppointment and they couldnt have been more accomodating. They replaced the filters and the hearing aid worked again. Being on vacation i was concerned about getting taken care of, but O'Connor's were the best. Highly recommend them for their excellent customer service.

Five-star review for nursing assistant Dawn M…read more Dawn formed such a special bond with my mom during her care. Even when she wasn't assigned to her, she would make a point to stop in, check on her, and spend time talking with her. She consistently encouraged my mom to push herself in order to get better, always with kindness and compassion. Dawn truly cared for my mom as if she were her own family member. She held her hand during difficult procedures, gently washed her hair at the bedside, and brought moments of laughter and comfort during a very challenging time. She is an incredibly hardworking and dedicated caregiver who goes far beyond expectations. I truly believe she played a significant role in my mom's recovery. Specialty Services is lucky to have someone like Dawn--and so were we.

A mixed bag review for Select Specialty Hospital located in St. Joe's Ypsilanti. This place made…read morelots of promises but delivered on few the first go around but they did much better on the second time we needed to use them. When my dad needed an acute care center to rid him of his trach tube and to help him with his physical therapy beyond what the hospital could do, this place came highly recommended. With a patient/nurse ratio of 2 to 1, we felt that my dad would get the care he needed. We were put on a wait list to get in and after a few days my dad was transferred in. Unfortunately, on the first stay- they really didn't do anything that they said there were going to do so he left exactly the way that he went in. Where was the trach rehab, where was the physical therapy? And why were they pushing him out before anything had been done for him? On his next stay, my dad's health was worse and it was during this stay that I actually thought he got great care . . . .like I expected the on the first go around. One nurse in particular, Georgane, stood out. She was great with my dad, asking about who he was before he was sick, and really taking the time to do what needed to be done with him. She seemed to genuinely care. Also- the social worker who was assigned us was very helpful in the end when we were looking for hospice care. She found a hospice that believed in what we did and it made the transition to home care very easy. This is the newest of the Select Specialty care locations so the rooms are mostly private and the place is clean and new with all amenities like flat screen TV's, decent chairs and large windows. If we hadn't had such a bad go around the first time- this would have been a 4 star review for sure.

I had started coming here after going to the Maple Road location forever, which was really a…read moredisaster except for Grant, who I saw one time and he disappeared and the receptionist there on Maple with the dark hair was a jewel, also! Everyone at the Farmington location is courteous, professional and has an aura of knowledge of audiology about them and wants to help you. They treat you kind and answer your questions in a clear and courteous patient manner and want you to hear better! I'm so happy I found the Farmington location!