1. Heartstrong Services

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Owens Cross Roads, AL

Heartstrong Services

5.0 (2 reviews)
Closed • 7:00 am - 8:00 pm

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Response time

10 minutes

Response rate

100%

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8 months ago

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11 months ago

Great professional work and done on schedule. I highly recommend them as a contractor.

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Ask the Community - Heartstrong Services

Dalton Wholesale Floors

Dalton Wholesale Floors

(7 reviews)

THINK TWICE BEFORE YOU USE THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!…read more I decided to recarpet 3 bedrooms, a small study and a hallway. Received an invitation for Kemp's one day sale. Looked at the Karastan, not cheap but my last carpet purchase. Picked pattern, gave deposit and came back and paid a few days later. Dan the flooring man was my installer and he was fabulous. I was told the carpet has a lifetime warranty...sounds great. I had all the warranty info so I could keep my lifetime warranty. A few weeks later the carpet started to look like a sweater that had been picked. I called Beth who sold me the carpet. We are talking 6 GRAND in carpeting. Someone took pictures and then someone came a month later. They told me the Dyson vacuum that Kemp's said was recommended was too aggressive. He offered to fix it and worked the fibers back in. We are talking wall to wall carpet and you can't vacuum it with a commonly used vacuum. I started using my passive head central vacuum and they pulled up again. The gentleman had told me to call the dealer to have the process repeated and when I called Kemp's they blew me off. Since there was 968 sq. ft. of padding, the carpeted area was less than that. 6 GRAND people! I will probably sue at the first of the year, but I plan to show pictures of my picked sweater carpeting to everyone who comes in for next year's sale. I can't trim the picks and I have a very crappy result for a lot of money.

A week after our floor was installed we noticed areas that were not properly done. When we…read morecontacted Kemp's, they sent out their "inspected" who said there were no issues. Kemp then filed a claim with the flooring manufacturer, who denied the claim. A month after being informed the claim had been denied, and consistently emailing, I was told the copy of the report could not be shared, but they would fix "an area" the report cited. Note: The manufacturer said otherwise. Do not use Kemp for any installation work. They swear by their installer but the installer didn't correctly install the floor which will void your manufacturer warranty.

Cabinets To Go - Our kitchen addition, which added about 50% to the original kitchen.

Cabinets To Go

(20 reviews)

$$

If you are in the process of determining whether or not you are going to have Cabinets To Go out of…read morethe Huntsville Alabama location supply your cabinets and the installation in your home, you will want to take the time to read this review. To start off, dealing with Kayla Noblit has been nothing short of enjoyable and rewarding. She was able to earn our trust almost immediately with her kind demeanor, and obvious knowledge of her job. In addition, it was clear to us simply by hearing a few quick calls that she fielded while we were there that she also truly understands and values ongoing customer care before and after sale. In our situation, we were not just replacing and existing layout with new cabinets and countertops, but rather completely redesigning our entire kitchen and dining room area. This would involve removing entire sections of wall, moving load bearing beams, etc. Having worked previously in n early all facets of the trades for roughly 13 years, I gained the experience of knowing good construction from bad, who was reliable and who was not, and the ever-present challenge that the trades have dealt with since the beginning of time: sub-contractors that are unreliable. Kayla listened to us very closely and assured us that the company that they partner with for remodel, installation, etc. out of the Huntsville area would do a great job and that she has experienced a nearly 100% approval rating for their work, reliability, and over-all integrity. This company is Recentered Restorations. They are phenomenal. I can say this without the slightest stammer because we went into this hoping that Kayla's claims were true (and with her claims of such good previous ratings, the bar was a bit higher, and so was possible doubt; kind of like the old "If it seems too good to be true......) and that we could feel well taken care of that that the process and final product would be excellent. Recentered Restorations has thus far EXCEEDED our expectations. They are prompt, professional, courteous, and know their craft. It is obvious that the employees recognize that integrity, workmanship, and work ethic is paramount in earning and maintaining a customers' trust and continued business. Allen, Jason, Caleb, and Charles have been nothing short of excellent. In particular, Allen who is the Operations Manager, is a fabulous example of a person that not only understands accountability, integrity, and solid work ethics, but demonstrates it with his continued diligence by staying on top of the project, ensuring work is done RIGHT, ensuring that "Subs" actually show up, and, etc. To be very honest, not only do we believe that we were blessed with and great group of folks to our work, but my Wife and I both agree that we have also grown a possible/probable lifelong friend in Allen. In today's' world where integrity, honor, core values, workmanship, and ethics seem to have gone by the wayside more often than not, This entire group of folks from Kayla at Cabinets To Go to Recentered Restorations have done such an extraordinary job of allowing us to truly feel comfortable, confident, and able to trust in the knowledge that our job is, and will continue to be done right. Lastly, another final mention about Recentered Restorations that as described by Allen they are a faith-based company that not only cares about the customer, but also gives back in the form of portions of their proceeds are donated back to the community to aid and support local women in need of assistance where they have been abused, battered, etc. In closing- if you have trepidation about the company, the subs, the work, etc. Our experience as detailed here is 100% the truth, it has NOT been solicited. It is offered to YOU to read and consider because we were the very same position as you are right now as you read this thinking "Who can we trust", "Who will get the work done right", and "We are sick of no call backs, no-shows, and the like" We are extremely happy that we decided to go with Kayla and Recentered Restorations; it truly has been an exceptional experience. We will post before and after pictures when completed.

My cabinets came banged up and damaged, the store manager came to my house and took pictures and…read moresaid their insurance would take care of it. 1 year later nothing has happened. Beware: cabinets to go takes NO Responsibility, none at all for their service quality or damaged merchandise. Next time I'd rather spend more somewhere else. For those of you reading this, a lady named Molly responds to these posts saying that she will help you take care of the issue. The truth is she has no power and the GM makes the final decision, and they don't care. After my compliant not only did they fail to help me, but they charged me extra!

Heartstrong Services - contractors - Updated October 2026

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