Contact was personal and professional along with providing guidance concerning understanding policy…read morecoverage. We selected Allstate because it provides us with the opportunity to speak physically in person with a knowledgable agent rather than correspond via a computer with no personal contact. Your agency takes the time to explain provisions of policies that to a lay person are sometimes confusing or misunderstood. Your personal contact through mailings or cards is appreciated and agents are always kind and considerate when we need to make contact at your office. We had been with our Kentucky insurance agent (Shelter) for 40+ years and were personal friends with our agent there and look forward to becoming long term Allstate patrons. Thanks again for your professional service to us.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I have lived in Highlands county for over 30 years. I enjoy working with our youth and being a part of our community and church. My wife and I have raised our 3 kids here and now we have 5 wonderful grandchildren. I love working with people to help them with their insurance needs.

Debi is fantastic and searches across multiple carriers for best coverage and rates. Been using…read moreAllen Insurance for many years. Highly recommended.

I had a major problem with my home insurance. Debra Allen contacted the right people at the…read moreinsurance company and solved my problem. I highly recommend Allen insurance.

I have mixed feelings about these folks! They've been around for a very long time and have a great…read morelocation. The people that have touched me have always been very nice. I moved to Florida from Pennsylvania a few years ago to take care of my elderly mother. I kept my auto insurance with my carrier from PA. I eventually located my mother's condo insurance which had been with these folks for over twenty years! Let me say that again, twenty years! I paid the annual premium for three or four years before I got around to shopping it. OMG, what a shock! I quickly discovered that their were numerous carriers, several of higher quality, that would insure us for much less $$! But wait, it gets worse. After a little bit of research, I discovered that these folks were writing business with some of those less expensive and higher quality carriers! Needless to say, I moved our condo insurance and saved over $300 annually for the same coverage. Avon Park is known for its high percentage of retirees like my mother. Many of these senior citizens don't have the ability and/or faculties to shop insurance like they should. I have an uncomfortable feeling that my mother was paying an unnecessarily high premium for a very long time. That uncomfortable feeling drives me to say two stars!

I have had my insurance with this Insurance Agency for over 25 years and they have always provided…read moreme with exceptional customer service. The staff is professional, friendly and willing to help me every time I needed assistance. Having read the other review I am shocked that most people do not take advantage of having a in person insurance agent and visit them at renewal time. It is not uncommon to shop around for sure, but whenever my policy is up for renewal I have them review my policy. That being said if you are just leaving it up to paying the bill each time it renews that would be on you to make sure you are getting the best rate every time. I'm sure they have a huge customer base and it would be impossible to check on each one at renewal every time for every single person. This family owned business has been around for a very long time in our area and I could not even think about going somewhere else without checking my possibilities with them first. Thank you Best Insurance Agency for always taking care of me!

I am sharing my experience in hopes of bringing attention to an ongoing issue with Bi‑Rite…read moreInsurance. After canceling my services, I was told I would receive a refund check. Despite multiple attempts to contact the company by phone, I have not received any return calls or updates, and the refund has still not been issued. My intention is simply to receive the refund I am owed and to encourage better communication and accountability for customers who rely on this company for important services. I am asking Bi‑Rite Insurance to resolve this matter promptly and provide the refund that is due. I also hope that by sharing my experience, others who may be facing similar issues feel supported and encouraged to speak up. Thank you to anyone who takes the time to read this. I remain open to resolving this matter directly with the company as soon as they are willing to respond.

they don't return calls. good luck if you want them to cancel, change or give them new business…read more Funny, they put their after hours recorder on when they don't want to talk to people. It says call back during normal business hours. And when would that be????? when they feel like it!

BEWARE!!!!!! They will coax you into saying things, write a policy, grab your money and then in…read moretwo months contact you that the company isn't honoring the policy. This based on some misleading information they coaxed you into giving them. Even if you explain everything, the woman will tell you, "OK we will put this down and they will accept it". Then two months later, they made their commission, you are screwed out of money and they could care less.

Worst customer service ever. Don't answer the phone, don't call back. They just keep raising pricesread more

The service is very poor just like dont care about customer ...this agent no have experience for…read moreservice..just want money only