1. Heartland Pharmacy

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Rogers, AR

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Heartland Pharmacy

5.0 (1 review)
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3 months ago

Very pleased with the service and most importantly questions are given attention and responses provided.

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CVS Pharmacy

CVS Pharmacy

2.3(24 reviews)
0.0 mi

I'm giving 4*s because I like the store & pharmacy, staff has always been helpful, kind and…read morerespectful to me. The store is always clean and usually well stocked. Parking is plentiful. My only dissatisfaction is the availability to reach the pharmacy by phone. It is not uncommon to be disconnected while waiting for an unreasonable amount of time. It is also not uncommon to be directed to "customer relations" because the automated voice service does not understand me. All of this is a waste of my time, and highly frustrating, when I have to make multiple calls to ask a simple question like, "Is my prescription ready to pickup?" I am a caregiver for my disabled sister-in-law, disabled father-in-law, and my mother-in-law with Lewy Body dementia - so the last thing I need is to spend an hour trying to reach the pharmacy, being disconnected or transferred, and getting nowhere. Honestly, it is poor service in terms of the phone availability. If I didn't like the staff, I'd give the store 3*s and look for another pharmacy to serve my family's prescription needs. Please do something to improve the phone situation.

Came in to pick up my prescriptions today and was not anyone at the counter. Hung around the…read morecounter for a few minutes looking around and a large Mexican woman walked up stating that they were closing for lunch as she's lowering the metal gate to the whole area. I understand that her lunch is extremely important at maintaining her figure, but there was a lot of people back there working, to have close for 30 minutes and make someone on disability wait. There's obviously a large number of customer service, staffing, managerial, and operational failures taking place at this location.

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Heartland Pharmacy - pharmacy - Updated October 2026

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