Too busy or something. Problems with the system. Often always different workers waiting on me so they aren't familiar with issues of getting the Rx passed through to process. Many many months of trouble. read more

Kerchunk, another Walgreens that looks just like the last. The only difference is that some have the entrance doors on the right and some have it on the left, depending on the parking lot. Personal care including cosmetics and perfumes, medications (over the counter and pharmacy), small household items, toys, magazines, greeting cards and a seasonal aisle that was Halloween when I visited on the 31st. But you know that the Christmas stuff ready to go when the store closed for the night. Red box out front. read more

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The pharmacist continually give my husband a hard time about his pain pills. His time to refill on sunday. They not open on sunday. Pharmacist told him he is gonna make him come back on monday even though he will run out this weekend. My husband is 61. He lives in pain This is not right. read more

COVID Test FAIL!!! They ASSURED me that my COVID Test package would be sent off the day I took the test (FEDEX'd) as the website said. After checking back...the PHARMACY HELD THE TEST FOR OVER 24 HOURS!! Why is this important ... because in order to travel to Hawaii, you must have Test taken w/in 72 hrs of arrival AND test RESULTS BACK before boarding. So here I sit...4 hours before boarding in Minneapolis airport and can't get a COVID Test. NOW I have to QUARANTINE FOR 10 DAYS..... because they did it send off the test!!! FAIL. read more

Haha yes a pharmacy, why am I yelping about a pharmacy you ask? I tell you why, sometimes they do get behind thats normal. But they are always super friendly and always there to answer any questions. But they are not only a pharmacy, they have the best little gifts in there you could ask for. I even found toilet paper there last year when I couldn't get it anywhere else. Go inside and check the place out, you will be surprised of what all they got. Go now, pay them a visit, and bring me one of them little ice creams out of the freezer. read more

I made an appointment to get a Covid vaccination for my son. The staff was extremely slow. I had to stand in line for a half an hour just to get the paperwork to fill out for the shot. Once he got his shot they neglected to give him his vaccination card, which we had to go back for later. read more

If I could leave no stars I would! I had a prescription called in from the ER at Northwest last night at around 6:pm. Went to pick up the prescription this afternoon, nearly 21 hours later, sat for an hour in the heat in their drive thru line, only to be told they haven't even got it ready. "Come back in 30 minutes." Seriously? How long does it take to scrape a few pills into a bottle? Called the manager and he says their 4 days behind in filling prescriptions. Worst customer service ever! Think I'll take my business elsewhere in the future. Wouldn't recommend them to anyone I care about, either. read more

I always come to this Walgreens. My personal favorite WG because the staff at this location are very helpful and pleasant. Good manager, and staff working together to provide great customer service. Associates wearing masks correctly, hand sanitizer is provided, and the store was stocked with everything I came for. I also love that they have bilingual staff! Great job Walnut St Walgreens. read more

I really like Walgreens, the only complaint I really have is that if you ever apply at Walgreens they pretty much all preach the same thing. If a customer complains about an employee (even if they're in the right) the managers will blow it off. When I went to interviews they all said customers don't come first, it's our employees like it was something to brag about. In my opinion the customer really should come first because there could be a time when the customer is really upset over poor service, and no one would care. With that said I really like Walgreens because for the most part the staff seems really friendly and I can always find something I want :) read more

I had an 830am appt for a covid booster. I arrived a few minutes early to do any necessary paperwork. There was a woman sitting in the waiting area, a couple in front of me who were waiting on their Rx and a line of about 5 cars at the drive thru. I waited about 10-15 for her to help the couple and the next person at the drive thru. There are 3 other pharmacists in the back restocking and looking through files but only the one assisting patients. After giving the pharmacist my name, dob, drivers license and covid card it took another 10 minutes or so for her to enter my info in the computer and create an account because this was the first time I'd ever visited this pharmacy. Unnecessary because I did not want a record with them and a waste of time especially with so many people in the drive thru line still waiting to be helped. She gives my cards back but has to ask for my DL again for some reason. It's 9:07 by the time I get my card back and paperwork to fill out. Nothing in the form is filled out so I'm not sure what they were doing with my card for so long. Another woman and man join the queue. The woman who was sitting goes up a couple times and is visibly upset. She tells me that they won't fill her Rx. I don't know what the deal with that is and don't ask. The gentleman who got there after me says this his doctor called in his Rx the day before and he's there to pick it up. The main pharmacist tells him they never received it and if it were called in someone would have had to enter it in the system. So he asks why that wasn't done then. She says she wasn't working there the day before so she doesn't know anything and calls for backup from another pharmacist. Pharmacist 2 comes up to address the man, talking a mile a minute. He asks her to please slow down he cannot understand her. She pulls down her mask and answers in a quick rude tone that his particular Rx must be sent via electronic transfer not verbally. He leaves upset, understandably. It's 940 now and the person who administers the shots finally shows up. I told him my appointment was at 830 but he had no idea! He said that he goes around to different locations to do shots but there's little communication between him and pharmacists. I actually signed up to get a flu vaccine as well but they completely forgot so I definitely wasn't going to bring it up and have to wait another hour. The actual covid shot was quick, painless and he was pleasant, at least. When I left there was no one left in the waiting area, still a line of people at the drive thru and no pharmacist at the counter. Another bad experience to add to the list of reasons why this Walgreens sucks. I'll NEVER go to this pharmacy again or get a passport picture made here. The cashiers are always very nice so for general Walgreens things, it's nothing outstanding but fine in a pinch. There are glimmers of decency but for the pharmacy and photo department--awful. Waiting an hour for my passport photo to look like an amorphous blob bc the person editing the photo didn't know how to use the software or waiting 2 hours for a shot that took less than 5 minutes to fill out paperwork and administer -- ridiculous! The level of incompetence and mismanagement is inexcusable. read more