I had shingles in my eye and they were a very nice place to deal with. I would go back.read more

Very unprofessional. Doctors rush through appointments. I asked who operated on me and they told…read moreme the name of the wrong doctor. I was told that my cataract surgery would heal in just a few days. it took over 4 months to heal. My right eye was painful and blurry with severe halos.The service was so bad that I chose another ophthalmologist.

Customer service at this office non existent. If I made an appointment. For any other service and…read morewas kept waiting for an hour and a half beyond my appointment, I would walk out and NEVER give a dollar to the business. The doctors in this office (ie: doctors Stiles and Penzler routinely keep their customers waiting excessively and the office staff acts like you are crazy to expect your appt time to be kept. Either their staff over books not allowing enough time for each patient, or the doctors themselves are disorganized. Either way unacceptable. If you have another choice, take it. Doctors time is NOT more valuable than yours.

Not a pleasant experience. 12:45 appointment and finally seen at about 2:30. I understand being…read morebusy, but my time is important also. The whole idea of making an appointment is to avoid wasting both the clinic and patients time. The doctors do a great job, but 2-3 hour wait times are a bit much.

If you want an impersonal, cold, non communicative experience from a doctor then go see Dr Stiles…read more My daughter, 22 years old, had a laser procedure today to remove a posterior polar cataract. This is the 4th procedure with multiple doctors in an attempt to improve her vision. Prior to this, Dr Stiles did a procedure to correct acute glaucoma in the same eye. This young women is losing her vision, no doctors really no why and you would think the least Dr Stiles could do when he saw her today was speak to her. He said nothing. Walked in, did the procedure, answered one question about pain, got up and left the room. No one from the office called her later in the day to see how she was doing. And in fact, there is NO improvement. They told her that as soon as the dilation wore off she would see results. Nothing and no phone call. When I asked her why she didn't call them, she said...this office is the worst and most difficult to get a hold of to have any sort of conversation. I will try tomorrow. So - shame on you Dr Stiles, for being so incentive to a person going through an ordeal this significant.

Dr. Stiles, and his staff, provide the VERY BEST service in this part of the United States! I've…read morehad extremely high inner ocular pressure for years. Dr. Stiles is a wonderfully gifted Surgeon with experience with cutting edge surgical procedures. I will only trust any eye surgeries to Stiles Eyecare Excellence in Overland Park, Kansas.