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    Ask the Community - Heart & Hands

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    ABC Learn and Grow

    ABC Learn and Grow

    4.8
    (31 reviews)

    We've had our 2 year old son with ABC Learn and Grow for the past 3 months, and we couldn't be…read morehappier with the experience. Vanessa and Jose do an amazing job creating an environment that is both educational and fun. Our little one is always coming home with new art projects, and it is clear he is learning so much while having a great time. We also really appreciate the daily updates. They give us peace of mind and keep us connected with what our son is doing throughout the day. Vanessa and Jose are truly caring and dedicated, and we can't recommend them enough!

    We highly recommend ABC Learn and Grow! Our daughter has been with Vanessa and Jose for about a…read moreyear, and will be moving to preschool soon. Her baby sister will start in a few months, and we can't wait. The environment and learning at ABC is wonderful; there's a mix of reading, art, movement (inside like yoga and dancing and outside play too!), creativity, and so much more. Our daughter comes home brimming with new knowledge, skills, and excitement every day. Vanessa and Jose provide great structure, but also flexibility. We love that there are updates sent most days too, with pictures and videos so we can get a glimpse at what she's doing. We also highly value the social skills Vanessa and Jose foster in the kids; our daughter has learned to take turns, share, speak politely, and care for others. The friendships she's developed with the other kids her age are incredibly sweet to see (and it's been wonderful getting to know other ABC parents too!), and she has learned to care for the younger babies as well, which was super helpful when her baby sister recently arrived. We are so thrilled to have been recommended ABC Learn and Grow, and grateful to Vanessa and Jose for their care. We can't wait for our second daughter to start with them soon!

    Baby Time

    Baby Time

    5.0
    (16 reviews)

    I can't even begin to say how thankful we are to have found Baby Time. We were so nervous sending…read moreour daughter to daycare when she was 7 months, but she did so well her first week! Kim and Matthew are amazing! They are genuinely happy to see the kids every day. Just 1 week at Baby Time and our Emmy started to sit up. They provide a safe environment for the babies to thrive and let them do different activities. They go in the wagon outside when the weather is warm, get pushed in the little cars, play with water, pounce their little hands on their piano, sing songs, etc. Never a dull moment. I was afraid our Emmy wouldn't be able to nap there but Kim did her magic and can put Emmy down and she will fall asleep on her own with no problems! They provide whole milk and Emmy is being transitioned right now. Kim has been super helpful with that and is working hard on getting Emmy to drink milk from a straw cup vs a bottle. Kim also cooks organic food for the kids and give them a lot of fruits and veggies. The best part- the updates! We get several updates throughout the day as the occur. Pee, bowel movements, food, bottle intake, naps, and LOTS OF PICTURES and VIDEOS!! Sometimes I don't even get a chance to see or watch until way later because there are constant updates. It makes me feel so much better knowing what is going on with Emmy in real time and I totally have peace of mind. I can't recommend Baby Time enough. Best decision for our family. We trust Kim and Matthew to take care of our girl and they are sweet and genuine. They treat the kids like their own. They also work with you and your needs for your child, so the transition was smooth!

    I cannot recommend Baby Time enough. One of the best decisions I've ever made. Kim and her husband…read moreare so wonderful and truly love each child. My daughter absolutely loves going to daycare and I trust Kim completely. The kids get wonderful socialization and activities. They provide amazing food, better than what I cook at home. They are so respectful and knowledgeable, helping my baby transition from milk, to formula, to solids. As a first time mom, Kim was an amazing resource. Baby Time used the Brightwheel app and we get tons of pictures and videos of our daughter throughout the day. Every meal, nap, and diaper is tracked. I am always impressed with how detailed and frequent Kim is with her post. I truly feel so lucky to have found Baby Time.

    Petaluma KinderCare

    Petaluma KinderCare

    3.9
    (31 reviews)

    This is our third daycare (our son is four and we've moved a couple times) and we are so happy with…read morethe staff and facilities at this location. Classrooms are well-maintained, our child adores his teachers and every interaction we have with a staff member is genuine and thoughtful. They are communicative about the curriculum and special events, and in the time we've been there we have seen numerous improvements to the facility and academic offerings. We chose this particular KinderCare because of the hours and location but even when one of our jobs moved and it became slightly less convenient we opted to stay here and are so glad we did.

    We had a mixed experience at KinderCare. Some of the staff were truly kind, nurturing, and clearly…read morecared about the kids--something we really appreciated. However, there were also some deeply concerning practices that we couldn't overlook. One teacher told my 3-year-old that if he didn't stop crying for me, she would call me and tell me to pick him up late. I observed a teacher stepping on a child's foot to prevent a child from taking off of their shoes and screaming at them not to take her shoes off.. There were also questionable reward systems in place, like giving candy after finishing laps, which doesn't align with healthy habits for young kids. But most alarming was the use of blankets--multiple times, we observed blankets placed over children's heads, including in the infant room. Our 10-month-old had a blanket covering her entire body and face, which is extremely unsafe and against all infant sleep safety guidelines. While we saw some bright spots in the staff, ultimately, we didn't feel confident that our children were being cared for in a consistently safe and supportive environment.

    Heart & Hands - childcare - Updated July 2026

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