I had an MRI performed through this company and specifically checked the expected cost beforehand…read more I used their online cost estimator, verified the estimate through my insurance, and also spoke directly with a company representative. Every source consistently indicated that my out-of-pocket cost would be around $700 with insurance. However, after the MRI, I was billed over $2,100. To make matters worse, their billing department is located in Seattle and has been extremely difficult to reach. They do not provide clear answers, and my emails have gone unanswered. I understand that estimates are not guarantees, but a difference of more than $1,400 is unacceptable. Patients should be able to rely on the information provided by a healthcare organization when making decisions about their care. Based on my experience, I cannot recommend this company.

Saw my Primary Doctor on Tuesday and IMI had me worked in at 5pm for a CT of my torso on Thursday…read more Had the evaluation by 9am Friday morning. The technician was fast and professional with a sense of humor. Could not believe they got it evaluated so quickly. Getting a copy over the gynocologist/oncologist. The Gyno/Onco Doctor ordered an ultrasound and seemed kind of mmmm. Said I should see my Primary Doctor because that wasn't the problem, and he bulldogged the information and got me CT'd quickly. Definitely better imaging scans than the ultrasound.

Read all the reviews, not a lot but same complaints. I have been waiting for 3 months for an MRI…read more If you have breast cancer, you could be dead by now. Don't even try to get any image done. Departments don't talk to departments. My doctor had to fax them multiple times my implant was safe for MRI, finally they cleared it but the appointment department doesn't see that the tech department cleared it. BUT no one calls back. NO one knows how to do their job. They answer the phone but tell you that they can TRY and help you but no one has. I have dozens of phone calls out to them and a quarter of them returned my calls but without help. March 15th the request was sent to them by my doctor and I still don't have an appointment. At this point, if you are reading this, I should just go to another facility.

Posting this review here because the owner runs the Caldwell and Meridian locations…read more This two star review has nothing to do with the staff at the Meridian location. They were excellent in every way. My dissatisfaction is with the owner of Imaging Center of Idaho who has not refunded my deposit made for the MRI that ended up not happening. The deposit was made July 30, and it's now Sept. 20 and I was told originally that it would take 2 weeks for the refund. I called again today and was given another ambiguous explanation. I'm not happy with the business practices of this facility. After going to another MRI for a successful test I was told that the practice of asking for a deposit is not standard. When and if I receive my deposit I will adjust my review.

I have been to multiples of their locations. It's always good but their billing is kinda messed up…read more So you may need lots of patience (or they will lose lots of patients).

BEWARE before you go...Imaging techs are kind. BILLING WAS A NIGHTMARE!!! With preferred insurance…read moreit should have been cut and dry, but NO!!! After receiving a much bigger bill than expected, it turns out they used the wrong code to bill, therefore insurance refused coverage. Once that was straightened out they said they would re-submit to insurance and then they would bill me the balance. Did they? NOPE. Turned me into collections instead.

During the worst time in anyone's life-being diagnosed with cancer. What a bright spot Summit…read moreCancer Center in Meridian. Most importantly Dr. Stephanie Hodson and her staff. They are kind and really care about your well-being. It makes getting and staying well all the easier.

From the owner: At Summit, our mission is to provide exceptional, compassionate, and comprehensive cancer care to…read moreevery patient. We offer comprehensive, multidisciplinary cancer care by providing a full range of services--from complete diagnostic services to physician supervised treatment plans tailored to each patient's unique needs. Constant communication is a key part of our integrated treatment approach. Meridian Summit's board-certified Medical Oncologist, Dr. Stephanie Hodson, works very closely with your entire care team to provide therapies that minimize the side effects of chemotherapy and other treatments. Summit provides comprehensive consultations in oncology and hematology to all of our patients prior to the beginning of any treatment. We provide on-site chemotherapy and excellent patient care. Dr. Stephanie Hodson is available for rapid second opinion consultations. Exploring a second opinion can help you make a more informed decision about cancer treatment.

I went in to get my eyebrow checked out since it's pierced and had a bump. The student came in with…read moreno doctor, I told her listen it doesn't hurt but it could be an irritation bump so don't press too hard because you will make it worse. She pushed it as hard as she could nonstop until it started hurting, after I told her to stop, doctor came in for 5 minutes to tell me no he wasn't going to culture it due to it becoming red after the student did what I told her not to do, they did nothing to help and charged me 100 bucks to make my eye way worse then when I started.

"Two words. Don't fall."…read more That was the doctor's response during a medical gathering to an audience member who asked for his advice on the most important thing to do for a healthy life into senior years. But fall I did last week and it was a doozy on a hard tile floor. Jaw, neck, knee, foot all needed attention but I dawdled 24 hours hoping things would look better the next day. Alas, they were worse and to avoid ER waits...waits...waits...waits...you know what I'm talking about, I went into urgent care. As medical appointments go for the purpose at hand this could not have been a better one. I was pretty certain nothing was broken but I wasn't sure why my strategy of ice, elevation, nsaids had not created a better outcome but a worse one 24 hours post event and now not being able to stand on the damaged leg and with ample bruising on face and neck I guess I was looking for diagnosis and direction. I have had since college a CNS disease in which falls can be part of the evolution and having had two prior in different decades that did result in fractures, I knew this was different for the damage done. Check in was quick and easy, the nurse who saw me first was professional and kind, the PA who saw me second was thorough, professional and kind. The imaging he ordered of XRays for knee and foot and CT for facial bones could be done on site and the techs who did it were professional. Radiology results were returned in short order and more discussion with PA about diagnosis and path forward . All good. I hope you will never have a need for urgent care but if you do, based on my experience this is a good choice.

Dr. Mullins is brilliant, and Mary, the NP, has also been outstanding. I've always received…read moreexcellent care and treatment whenever I've needed it. My only concern involves the check-in and appointment scheduling process at the front desk. Each time I make an appointment -- especially when scheduling in person -- I'm asked to explain the reason for my visit aloud in a public setting. It's uncomfortable discussing personal medical information when other staff members and patients in the waiting area can overhear the conversation. I completely understand that some information may be needed for scheduling purposes, but I believe there should be a more private and discreet way to handle those conversations to better protect patient confidentiality and comfort. Other than that concern, the quality of care from the medical team has been excellent.

The care I received by the nursing staff was juvenile at best. This is frustrating since Dr…read more Mullins is a primary I really enjoyed, but will go elsewhere due to the poor representation the staff has done for him. A family member of mine was recently diagnosed with an auto immune disease, for the sake of medical privacy it will be left at that. Under reasonable suspicion, with corroborating symptoms, it was advised to me to visit my primary and begin a soft approach into the potential research of myself also being affected by it. The doctor ordered an EKG as preliminary, and tasked his nurse Maria to do so. In preparation she asked "something wrong with your heart?" I replied, "Unsure, this may be part of other things I'm researching.." Interrupted, she responded with a chuckle "like (insert my family members diagnosis) man Google can be such a liar huh?" Baffled, I gave an automated response being in shock that a nurse could so simply diminish the concerns I'm having, while also implying that I was there because Google MD told me to. Patients rely on medical staff to treat their concerns with professionalism and respect. Dismissing my visit with comments that implied I was overreacting or relying on Google was inappropriate and undermined my confidence in the care I was seeking. Taking initiative in my own health should not be met with ridicule. Experiences like this reflect poorly on the practice as a whole and ultimately influenced my decision to seek care elsewhere.

Quick to get me in, really listen to me and I'm very thankful that Dr. Morgan was there to evaluate…read moreme and help me get closer to feeling good again. The quality of care was wonderful. The office stuff was more than I expected. Kudos to you for having each one on your staff.

Dr. Bryce Kirkman specifically. His area of focus is gaslighting and he is superb in that area. I…read moreconsulted with him over a year ago with pain in my shoulder/ back like I was being actively mauled by a bear. Life was hell. My shoulder snapped and popped like jiffy pop on searing heat left to burn. It was also visibly drooping. Dr. Bryce Kirkman went straight to work eyeing me with a smarmy grin and character assassination. He then for some strange and creepy reason took my hand w/o consent and stroked my fingers while gazing(?) Into my eyes. It seems I needed a psychic palm read. I asked for diagnostic imaging. That is all. In a glorious gaslight outburst he went full throttle. I was denied any diagnostic imaging. Dr. Kirkman wrote in my chart that I needed mental health care and that nothing was wrong. As a result insurance denied me any imaging for 6 months. He also linked the diagnoses of crazy, lazy, stupid ,liar to ALL of my network charts including surgeons, primary and emergency services. I had to change all of my providers. Fast forward a loooong time. I had a level 4 SLAP tear and detached bicep. Translation: my arm was slowly ripping of my body. Have been diagnosed and treated now. I can now do fancy things like brush my hair and write yelp reviews. Hard no. His workplace needs to reconsider his employment. Ditto in regards to his Medical license.

I was 6 minutes late for my appointment, there was no one in the waiting room and the receptionist…read moretold me I had to reschedule my appointment.

Women in their first trimester beware! They will charge you for two different ultrasounds, without…read moretelling you and you will end up with a bill for $1000.00. When I went in for my initial ultrasound I was told most of the time they need to do a transvaginal ultrasound to get the measurements needed. I understood, as that was the case with my first pregnancy. She then did an over the stomach ultrasound for less than two minutes before switching to TV. It was NEVER discussed that these would be two separate charges! If you know youll most likely need the TV why not start with that? Is it so they can charge you for both hoping you wont notice? Well now I'm battling West Valley for billing one ultrasound as two. Make sure you are very clear with what they will charge you before they touch you!!