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    West Coast Hearing & Balance

    West Coast Hearing & Balance

    3.1(11 reviews)
    4.5 mi

    I would definitely refer my patients to Dr. Greg Fraser. He saved my moms life years ago. After…read moreher coma doctors all said she wouldn't be the same. Dr. Fraser recommended her to get her hearing tested and found she had a severe loss in both ears. First day my mom got hearing aids, she was back! Talking and laughing. This sits in my heart everyday. We all take our hearing for granted because we adapt to it. We all hear with our brains not our ears. Dr. Fraser is the best. Thank you Dr. Fraser!

    AVOID the Oxnard location. If you go there you'll only receive horrible horrible customer service…read moreand misinformation. Went for a hearing test only to be referred back to the primary care physician for hearing aides. Does that sound right?! Primary Physician referred us back to West Coast Hearing and Balance for the hearing aides. The misinformation doesn't end. It's hard to get in touch with them, because they use an answering service during business hours. Spoke with their answering service operator who told me that my appointment was good to go, but was later rescheduled. Received misinformation from the referral department on if the insurance covers the hearing aides. After going back and in forth in being told the hearing aides were covered by Medicare and then they were not covered I found out they were ultimately not. I was told by their front office the primary physician did not have the correct referral the day of my appointment, I called in the morning and told for a hearing aid evaluation I shouldn't have a problem. I showed up for the appointment was told I had to reschedule, because the referral from my primary physician was incorrect, and was threatened with having to pay for the appointment even though I we showed up and they rescheduled it. Oh, they don't have an office manager onsite for complaints. Their front office is unprofessional and ghetto. If I can give that place zero stars I would.

    Priority Hearing Aid Group - Mike S

    Priority Hearing Aid Group

    3.7(6 reviews)
    1.2 mi

    I was also duped by Kiley B. as to which hearing aids I was buying. He said he didn't have the ones…read moreI wanted & if I would go to the Westlake office, he would give me the correct pair. Years later I found out from Evelina that he had given me the cheaper pair I had not wanted. I agree with another poster that he does a bait & switch. It's all about getting your money while providing you with a lesser product. I'm going to Costco this time. At least if you're not happy, you can actually get your money back. Kiley B does not give you the money back, but says he'll put you in a higher-quality hearing aid which is a lie....it will be the same low quality. Also, they will say they don't have software to adjust your hearing aids because they want you to buy new ones. Be VERY careful & get other opinions before plunking down your money. He's a slick SALESMAN.

    Just recently my husband and I both got new hearing aids from Priority Hearing Aid Group in…read moreVentura. We had been to Costco previously, and didn't really like the service we were provided. Priority Hearing Aid Group met and exceeded our expectations for great, personal service, quality products and a patient and understanding staff. They are under new ownership and the professional service they provide is exceptional! We have recommended them to everyone we know and will continue to go to them for any hearing aid products or services we may need in the future. I HIGHLY recommend them! Please note, I wanted to see why this company wasn't rated higher (there should be all 5 stars!). What I found out is that Yelp decides which reviews should be shown and instead of choosing more recent positive reviews, puts one up from a few years ago with a really negative review and THAT was under a different ownership. I am posting those reviews here in the name of fairness. And NO, I do NOT own this business. I just feel like great companies should have fair reviews! Here is what you are NOT seeing (unless you click below on "2 other reviews that are not recommended.") John D. Santa Clarita, CA 5 friends 1 review 5.0 star rating 7/16/2016 I got a pair of hearing aids through Priority Hearing Aid Group and I couldn't be happier. From testing my hearing and narrowing down the areas where my hearing loss is at its worst to deciding on what system and brand works best for me and the aftercare, it is all top notch here! Friendly and knowledgeable staff who take their time with you and just want to help you in the best way possible. I read the bad review on here (from 2013, I don't know how it was back then. I understand they are under new ownership now) and I'm really surprised. There is absolutely nothing I can think of that is anything less than awesome at Priority Hearing Aid Group. I can only recommend their services to you! Report review Robert C. Robert C. Ojai, CA 0 friends 1 review 5.0 star rating 9/11/2015 The Company is only as good as the people representing it. I was lucky to to meet Evelina Anusauskaite on my first visit. She sold me my hearing aids, and has maintained them since then. She has great people skills and has always answered any questions I have had, The hearing aids work well, but the service from Evelina has been great. I have met one other person from Auditone and was not impressed with him at all, he was late by 25 minutes for our appointment and never apologized, rushed me out because he was running late, I have since requested Evelina on every visit and service has been excellent.

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    Priority Hearing Aid Group - Evelina in Westlake Village

    Evelina in Westlake Village

    Priority Hearing Aid Group - So proud of our team!

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    So proud of our team!

    HearingLife - audiologist - Updated August 2026

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