The staff was super helpful to me. Being deaf can be very…read morestressful and she tried her best to help accommodate my problems with Medi-cal and my implants. Thank you Dr Burks

I am so appreciative of Alison. My parents lost their home in the Eaten fire on January 7th. They…read moreleft with very little and now they live in Ventura near me. I have been replacing hearing aids, eye glasses, oxygen machine etc etc. My Dad had his hearing aid but it was plugged and not working. I contacted the makers and their office wanted to charge me $95 for an office visit with additional charges to clean and replace tubing. I saw on line that Alison was near where I moved my parents. I walked into her office with his hearing aids and explained the situation. She asked me to come back in 30 min. Upon my return, she had cleaned and replaced tubing as well as put in new batteries and charged me under $10. I thank you Alison and highly recommend her. She clearly cares about human beings and not just the bottom line!

Thank You Thursday Review - Jessica Estrada, Excellent Audiology, Ventura, CA…read more At 93, after more than 70 years in the music recording industry, I've met countless professionals--but Jessica Estrada stands out. Her cutting-edge technical knowledge, caring bedside manner, and genuine concern for her patients make every visit exceptional. I trust her completely and tell all my friends and loved ones: "When you can't hear, it's time to go here--to Jessica." -- Buz Wilburn

I have been coming to Excellent Hearing for several years, on the recommendation of my mother, who…read moreloves them. The that I see is Jessica Estrada. She is pleasant, knowledgeable and very good at explaining what the tests reveal....in my case that my wife is (as usual) correct, my hearing is getting worse! She is very good at helping you pick a device that will fit your needs and your pocketbook. The​ initial exams so no excuses! If you want to know if you are going​ deaf, make an appointment.

I purchased hearing aids from miracle about 4 years ago. They were $6000.00 dollars which is…read moreridiculous alone, but when one of my hearing aids stopped working they would not help me. I will never purchase anything from this business again.

This is a little bit of a late review because I have been a little busy, but I want to say that I'm…read morevery impressed with the knowledge and care of Michael and very informative. I loved the customer service as well. The ambience is nice and they are honest and not trying to push anything on you and just want what's best for you. They care and I really love that and recommend now to a lot of of my friends and family to visit.

I had been through family members and friends telling me about their expensive, frustrating…read moreexperiences with failed hearing aids. So, I was unsure about moving forward with a friend that I represent as her legal advocate; having been diagnosed with Alzheimer's. Being a nurse for 35 years, I knew to always "think outside the box. Taking my friend to Gary was one of the few "joys" she really has grabbed on to. She got tears in her eyes when Gary tried the test aids in her ears! He's soft spoken and very knowledgeable and kind. She LOVES the fact she can stop isolating and join her neighbors in the dining room for meals! Megan keeps him on schedule and works magic with "running the ship!"

Very lovely people and I felt very confident that my exam results are accurate.read more

Avoid West Coast Hearing and Balance Center if you value honesty and basic respect…read more I paid my grandpa's copay in full ($65) and I have the receipt to prove it. Despite that, the office later tried to claim we still owed an additional $10 and even threatened to refuse to see him unless it was paid. That alone is unacceptable, but the way the situation was handled made it far worse. When I tried to calmly explain and show proof, the receptionists ganged up on me, spoke in a condescending tone, and dismissed me like I was being unreasonable for questioning their mistake. Instead of taking accountability or even attempting to resolve the issue professionally. This felt less like a simple billing error and more like an attempt to squeeze extra money out of patients, hoping people won't push back. It's incredibly disappointing to see this kind of behavior, especially when dealing with elderly patients who rely on fair and ethical treatment. Between the poor customer service, lack of professionalism, and questionable billing practices, I would not trust this office. There are plenty of other providers out there who treat their patients with respect but this is not one of them.

Helpful staff, a knowledgeable, kind, understanding Audiologist , that helped me find the right…read morehearing aids, and patiently assisted me in using them and the upkeep of them. I am so appreciative to her!

I have been seeing John Talbot for hearing aid support for nearly 2 years and I cannot say enough…read moregood things about him and his office. I have been to many hearing aid centers over the years and none of them begin to compare to the service I receive at this center. John's competence is second to none! My husband also sees John for hearing aid support and both of us are delighted with his work. My hearing aids work better now than when I bought them. You also cannot ask for better service and support in terms of how the office is run. Megan makes the appointments etc. and she makes everything so easy. If you need a hearing test, hearing aids or hearing aid support you, I highly recommend this business!

I was also duped by Kiley B. as to which hearing aids I was buying. He said he didn't have the ones…read moreI wanted & if I would go to the Westlake office, he would give me the correct pair. Years later I found out from Evelina that he had given me the cheaper pair I had not wanted. I agree with another poster that he does a bait & switch. It's all about getting your money while providing you with a lesser product. I'm going to Costco this time. At least if you're not happy, you can actually get your money back. Kiley B does not give you the money back, but says he'll put you in a higher-quality hearing aid which is a lie....it will be the same low quality. Also, they will say they don't have software to adjust your hearing aids because they want you to buy new ones. Be VERY careful & get other opinions before plunking down your money. He's a slick SALESMAN.

Just recently my husband and I both got new hearing aids from Priority Hearing Aid Group in…read moreVentura. We had been to Costco previously, and didn't really like the service we were provided. Priority Hearing Aid Group met and exceeded our expectations for great, personal service, quality products and a patient and understanding staff. They are under new ownership and the professional service they provide is exceptional! We have recommended them to everyone we know and will continue to go to them for any hearing aid products or services we may need in the future. I HIGHLY recommend them! Please note, I wanted to see why this company wasn't rated higher (there should be all 5 stars!). What I found out is that Yelp decides which reviews should be shown and instead of choosing more recent positive reviews, puts one up from a few years ago with a really negative review and THAT was under a different ownership. I am posting those reviews here in the name of fairness. And NO, I do NOT own this business. I just feel like great companies should have fair reviews! Here is what you are NOT seeing (unless you click below on "2 other reviews that are not recommended.") John D. Santa Clarita, CA 5 friends 1 review 5.0 star rating 7/16/2016 I got a pair of hearing aids through Priority Hearing Aid Group and I couldn't be happier. From testing my hearing and narrowing down the areas where my hearing loss is at its worst to deciding on what system and brand works best for me and the aftercare, it is all top notch here! Friendly and knowledgeable staff who take their time with you and just want to help you in the best way possible. I read the bad review on here (from 2013, I don't know how it was back then. I understand they are under new ownership now) and I'm really surprised. There is absolutely nothing I can think of that is anything less than awesome at Priority Hearing Aid Group. I can only recommend their services to you! Report review Robert C. Robert C. Ojai, CA 0 friends 1 review 5.0 star rating 9/11/2015 The Company is only as good as the people representing it. I was lucky to to meet Evelina Anusauskaite on my first visit. She sold me my hearing aids, and has maintained them since then. She has great people skills and has always answered any questions I have had, The hearing aids work well, but the service from Evelina has been great. I have met one other person from Auditone and was not impressed with him at all, he was late by 25 minutes for our appointment and never apologized, rushed me out because he was running late, I have since requested Evelina on every visit and service has been excellent.

Kevin and his Assistant have gone out of their way to provide the best of service toy elderly…read moremother. They have been kind and thorough in working with her.

Kevin is an amazing Audiologist!…read more His evaluation goes beyond an audiogram.He listens to your concerns and identifies how your hearing loss is affecting your quality of life. For example, social conversation, listening to the TV, restaurants, music, missing bits and pieces of those special occasions in life. Kevin has helped my husband to greatly reduce his frustration, when he is not able to hear in social settings, by selecting the best hearing aids to increase his quality of life. Additionally, Kevin also provides the technology to make adjusts to your hearing aids resulting in the best quality of life! Thank you Kevin and your staff!

I had an appointment with Nelson Audiology today to find out if there is anything they could do for…read moremy inoperable right hearing aid. This is my first time visit to Nelson audiology and the hearing aids I have were not purchased there. Long story short, I left with the bad hearing fixed, and both were adjusted to a better default volume level. There was no cost for any of this other than a very reasonable nominal office visit fee. I was seen by Dr. Altus. He is clearly a very competent practitioner, patient, thorough, listens well, and explains things carefully. He also has a very pleasant and engaging personality. I couldn't be more pleased with my first experience dealing with Nelson Audiology. Consequently I would without any reservation recommend Dr. Altus (and Nelson audiology) to anybody.

I have been trying to get off this companies mailing list for over 4 years. I have written them, I…read morehave called them, hundreds of times, and they have not removed my name from their mailing lists. This company sends their crap mailings in a plain white envelope with a cursive address without a return mailing address. This company is the lowest form of business in a neighborhood, very like all the Robo calls we are swamped with these days. They do not appear to care about our community, just flood it with crap mailings. I would NEVER seek services from such an uncaring group. I have contacted all their listed numbers in Ventura and in Ojai. They never answer their phones because they would have to listen to real people who do not want their crap mailings. STOP THE HARRASSMENT!!!!!!!!!!

Very interactive. Pleasant makes sure that we understand the situation and the process to alleviate…read morefears and concerns

I lived for years with high blood pressure that no one seemed able to control. Doctor after doctor…read moretried, but as time went on, the damage kept building--my kidneys, my heart, even my vision were affected. It was frightening to feel my body slipping in ways no one could fix, especially throughout my 40s and 50s. Eventually, I knew I needed someone who would truly listen, so I searched for a new primary physician. That's when I found Dr. Swami. He changed my life. He didn't rush through appointments or give me the same generic answers I'd heard before. He took the time to figure out what my body actually needed. It wasn't easy--we went through several medications --but he never gave up on me. And slowly, the right combination worked. That kind of dedication is rare. A doctor who genuinely cares, who fights for your health the way you wish every doctor would. Sadly, they're not easy to find--but I'm grateful every day that I found one. I highly recommend Dr Swami.