I had labyrinthitis, and hearing loss and vertigo went to see doctor gary.And with one epley…read moremaneuver, I was back to normal. They were greatI

Attitude of the audiologist was very disappointing . She took the opportunity to goof on me and our…read moredog. I had called ahead to make sure I could bring our dog since I didn't have a sitter. Our dog had been on treatment for Cushings Disease and Arthritus. Our dog passed later due to inoperable liver tumors. I will not be back. How you can make fun of a dog with poor health I will never understand. That is the mark of a person with a small and very closed mind.

I went to Nusound in 2022 with United Health Care as my insurance provider I had $4000 total to…read morespend through them. I complained about tinutitus or ringing and buzzing in my ears that I had for over 20 years since working in a machine plant. They assured me that they could take care of it with "state of the art" hearing aides. What I got instead were low grade aides that did not help at all. When I went back for service, I got no help at all. Fast forward to a year later, when I had 4500.00 to spend and tried to go, they refused my service, saying the aids worked perfectly fine, and would not allow me to come in and get new aids. Fast forward to this year, with 4500.00, they refused service again, so I went to Topeka, found a provider, who got me a small set, early seeable, got rid of ringing, and gave me perfect hearing. I Highly recommend you DON'T go to Nusuond.

I first met Belinda at a local home we discussed hearing protection as I am a woodworker and around…read moreloud noise a lot. I made an appointment and she went ahead and we did a hearing test and found some loss but not severe. She made impressions of my ears and sent them off to have my ear plugs made. I have tried the across the counter foam plugs before with bad results. I did ask her how long she thought it would take for me to get comfortable wearing them. She said it may take a couple of weeks so I was ready for a long learning process. The first time I used I was amazed at how comfortable they were I forgot they were there. I find them to be a great addition to my safety equipment and now use them whenever I am using power tools. Jim

We were in-between insurance carriers and called the billing department to inquire about fees in…read morecase we had to pay for some things out of pocket. T(h)eresa answered and she was the sweetest and most helpful person. She was professional and easy to work with. For any questions she couldn't answer she gave us the phone numbers to call. That's more than what most places are willing to do to help. Thanks T(h)eresa!

They accidentally canceled my appt but under NO circumstances would they work me in. Apologies and…read moreanother month wait is not good enough.

I have received 5 reminder calls, texts and emails about my appointment. I was busy when a couple…read morecalls were received. I tried to call them back and their voice mailbox is full, one lady reminded me about my appointment but had the wrong day. One lady asked me several times if I knew where office was. I told her several times yes I know where I live down the street. She asked me again. Now they want me to change appointment to another time, conflict with schedule. New time didnt work with my schedule. Told him of previous problems so he told me "Well go someplace else." Hung up on me.

Scott and Scott have both been great to work with . I have received two pairs of hearing aids from…read moreNeighborhood Hearing and have had excellent service , from the initial testing to any adjustments that needed to be performed , to scheduling an appointment . They have even worked me in when I am in town since I live 40 minutes away . I have worn hearing aids for 25 years and can relate stories from horrible to excellent . So far this place has been excellent .