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    HearingLife

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    7 months ago

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    Advanced Hearing Center

    Advanced Hearing Center

    3.0(2 reviews)
    4.4 mi

    BEWARE! Dr. Cope tried selling me a used, dirty and 100+ days old set of hearing aids that weren't…read moreeven cleaned. He told me if I liked them, then he would send in for a brand new pair. I considered it. Then I asked the girls at the front desk, how can you guarantee me that I will get a"brand" new set. They said, whenever they send hearing aids back for whatever reason that they would automatically send out a "brand" set. They wanted me to sign a waiver stating, there is no refund for this brand new set. I said I would sign it after I received the new set so I could thoroughly check them out. At first they said okay. Then went in the back and asked a manager if that was okay. They were talking for a while in the back. I knew something was up. The manager came out and said that I had to sign the waiver, basically stating that I was NOT going to get a brand new set, otherwise they would've said, no problem. Manager said they were going to reimburse my insurance for the previous pair that didn't work out. I knew I wasn't going to get a new set because I remember Dr. Cope saying, you have 30 days to return any newly purchased hearing aids. Needless to say, they were going to sell me used, old and dirty set of hearing aids and Dr. Cope was going to clean them up to make them look brand new. He also complained to me that he was losing $$. Red flag right there! Dr. Cope and office staff are very shady. Please beware and making sure you are getting brand new hearing aids and not someone else's old ones.

    Everyone is extremely nice there and professional. Bailey recently went above and beyond to help my…read moremom with the cleaning of her hearing aids and giving us additional filters. The times that we have seen the audiologist, he has been efficient and professional as well.

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    HearingLife - audiologist - Updated May 2026

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