Dr. William Fox is the best. He is knowledgeable,understanding,caring, afforable to help my…read moreelderly mom. She has not beable to hear in over 10 years till we met him. We recommend everyone to cone here. THANK GOD FOR DR. FOX!!!

The short version: I went in three weeks ago for a hearing…read moretest, intending to order hearing aids. No one has contacted me since then, despite leaving multiple messages. Guess they don't want my business, so I'm taking it elsewhere. Longer version: Found this place through my insurance coverage, was able to schedule a hearing test within two weeks, went in and got it done without any issues. The tech was polite and professional but their insurance person was gone for the day, so I was told they'd contact me after the weekend. I waited a full week, then called and left a message. I called again the next week, and spoke to someone who was not friendly and did not seem at all concerned about the situation, who said the portal to look up my insurance was down and someone would call me the next day. Four days later, I went in and asked for a copy of my test results to take them somewhere that actually wants to sell me hearing aids to address the issue I came in for! When I went to get my copy, all the staff in the front office were shooting one another looks while I was waiting for my printout, which was awkward. I have still have never received any contact whatsoever to follow up after doing my hearing test.

Have not had a chance to use this place, because I called early on a Friday to get in due to ear…read moreissues and vertigo that could be caused by ear blockage on one side. No one ever answers the phone there and they don't return calls. There's only 2 people that work there..Tami is the "office manager" which implies she manages the office...wouldn't that also include listening to voice mail messages and returning calls? Maybe Tami is picking & choosing which calls to return, what services would bring in the most money & return those calls only? Weird, because I'm an office manager at a doctors office and EVERY call gets returned. But apparently not every office does business that way. Update: it's been 5 days since i left a message and they still have not bothered calling me back. So much for HELPING U hear...that assumes they are concerned with helping. Terrible lack of customer service.

I would absolutely recommend this as the top ear Institute in Las Vegas, from the overall office to…read morehow you are greeted with smiles, and and professionalism, I went in for a crazy block of wax in my right ear, Sonya took it out and was walking me through it the whole way though. It is now clean and clear as a whistle. Tami and Sonya gets 10 stars. I can hear again. =)

Very impressed with Judd! I went to the wrong hearing office on Del Webb.100 something. They need…read morea new receptionist..rude, cold, and her hair covered her mouth..this is a HEARING OFFICE!!! LOL. She told me I was in the wrong place. I will never go into this place again. I went to 8368 w Del Webb. I was greeted promptly with a smile. They were caring, professional, and personable. Judd answered my questions and promptly took care of my issues. I made a future appointment. I was most happy with the service I received.

I went into My Hearing Center on Del Webb Blvd for an evaluation and was very pleased with the…read moreextensive evaluation and the time that Dr. Judd Asay spent explaining my hearing loss and what he recommended to improve my quality of life as it relates to hearing. Equipped with my new hearing aids I watched television with my wife for the first time in years without having to increase the volume to the point it annoyed my wife. I have severe hearing loss in my left ear and amazed at how I can hear normal conversations once again. I highly recommend My Hearing Center. Thank you Dr. Judd Asay!

I have been a long-time customer of Dr. Beau England and Ascent Audiology. I purchased my last set…read moreof hearing aids in 2005. in 2019, I unexpectedly "inherited" a brand new set of hearing aids from a family member in another state. Dr. England and his staff treated my like I had purchased these from his business....offering to help attune them to my ears, etc. When one of them developed a cutting-out/short problem, Dr. England sent them back four times and finally got them to completely re-do the inside of the hearing aid itself at no cost to me. He and Harley, his staff at the Cheyenne Ave office went above and beyond to get this problem corrected. I have insisted on making two small payment just to help offset their time - really, had to insist. They have treated me as if I had purchased the new set from them....as if they had any responsibility to get these running perfectly. I cannot recommend this company, this office or Dr. England and his staff enough. They are professional and honestly care about their clients.

It was time to get Moms hearing aids checked and I was so happy to learn that they have an office…read moreby me. I had been taking Mom to the Henderson location for many years. Location is somewhat of a challenge to find but with a little driving around, we found it. We were greeted warmly by the receptionist at the front desk. Melissa took us straight back for Moms appointment. Melissa checked the hearing aid batteries and cleaned them for us. While we were there, she asked if I would like to have a hearing test. I decided to go ahead and do it. The test is conducted by placing you in a square cube. They insert two plugs into each ear which delivers the sounds to the ears. We started with the right ear then moved to the left. The test was completed in just a few minutes. Melissa told me I am still hearing well which made me happy. I have been to so many rock concerts in my life with no earplugs so I know my time is coming for hearing aids, just not today. I would recommend if you live in the area and are seeking professional hearing testing or purchasing hearing aids. They have some of the best ones on the market. Everyone here is very kind and professional and Mom enjoys coming here every three months for check ups.

When you are choosing an audiologist or a hearing aid facility there is truly no other place you…read moreshould be going except here at Hearing Associates of LV-Summerlin office!!! From their eager to help, kind and knowledgeable staff, to the cleanliness of their office and the quickness in which they help solve your problem and get you out the door. It's not often you find an office where the doctors/directors are amazing and so is the front office staff!!! However again, they have all this covered. Nancy helped me in a jam and made me feel so welcome at their facility. And I will refer everyone I know! I'm forever grateful!

I saw Andrea Telatovich, Audiologist, for my test at their Tenaya location. She was helpful,…read moreefficient and honest. She was able to provide expert knowledge about hearing aids and the help available for people with hearing loss. The office staff was also very nice to deal with. If you are looking for a Dr. who goes above and beyond, please do not hesitate to make an appointment with her.

Amazing! The ladies here were all wonderful, starting with the front desk gal. She was kind,…read moreprofessional and kept me updated on the wait time. Dr. Andrea Telatovich was so amazing with her incredible bedside manner, how wonderful she was explaining the entire VNG procedure to me and really taking her time to go over my background and what brought me there. I really appreciated how she helped put my mind at ease. Once I was in the room for the actual procedure, Chloe was fantastic with taking her time with me and being so kind and patient. Thank you for a wonderful experience and keep up the great work!

Had an annoying blockage in my ear a while back and found them on Yelp and made an appointment…read morebecause it was nearby. Although they're typically a hearing test and hearing aid place, the doctor was able to look inside my ears and clear the blockage. There was even a follow-up appointment a week or two afterwards to doublecheck my ears again. Their prices are really reasonable and after my two appointments I was only charged a total cash price of $60-$70. Highly recommend them and will be back to have my ears checked every few years so they don't get plugged up again!

Complete appointment request on their website. No one returned my call. Telephone number on…read morewebsite is not correct.

OK, I finally gave in and decided to get my hearing checked. There were way too many "excuse me"…read moreand other terms asking someone to repeat themselves. I had a friend from the East who got her hearing aids from Costco so I decided to try them out. I made an appointment and went for my hearing test. Jennifer was the person who did this. She was competent, polite, and a genial person. After about a 15 minute test, she showed me the results on her computer monitor and explained the results--some of which I already knew. I had her order the hearing aids with the settings based on my hearing loss. I was given an appointment in two weeks when they would be ready. At that time, I went back. She put them on and did some tests to see how well they worked and I could hear the change at once. She explained the care of the aids, the recharging, and she showed me how to use the options on the app that controls these hearing aids if conditions are different whereI may be. She then made a follow up appointment for two weeks to give me time to adjust and gauge any problems. The first time I wore them at a casino, I thought my head was going to explode. I changed the settings as low as they would go but that wasn't good enough. When I went back in two weeks, she adjusted the aids so this didn't happen again, and she showed me on the app how to control that kind of environment better. Since then, I have worn the hearing aids when I go to the many plays I attend. While I don't wear them all the time, I should wear them more than I do. Without going into detail, this morning would have been a good time to be using them. You go back every two months for cleaning and any adjustments that are needed. I am glad I finally did this. I waited too long and hearing birds chirping once again makes me smile.

Went Costco to get my hearing. After they completed my test the proceded to tell me I was…read moreuninsured. I showed Summer (the girl that works there) my insurance card was up to date.She insisted I wasn't insured . Eventually I got this matter Straighten out. I was insured all alond\]g . My point is anytime you go to a Doctor's office , A hospital Emergency center dentist even hearing Aid Centers they will not touch you unless you have insurance. Be careful of this place

I felt like I was at a timeshare sales pitch more than a doctor's office. They only offered one…read morekind of hearing aid (big red flag) - oticon - and their demo was only the top of the line $5000 version (another red flag), which they pushed to have us buy. I don't even think we actually met with a doctor. Even though I asked if she was, she answered with a question to change the subject and then continued to try and sell the high end hearing aid. I'm disappointed that my doctor sent our referral here. I need to go find an actual audiologist because I didn't find one here.

We were 5 minutes late and had to wait over 30 minutes before anyone said anything to us. I would…read morenot recommend this place to anyone of color. No hello or we will be with you in a moment. Not very friendly staff..