Wonderful experience! I bought a last-minute Groupon as I was going out of town and didn't want to…read morefuss with daily mascara. I got a last-minute appointment with Joelle and was very pleased from beginning to end. I'm kind of a hard to person to deal with when it comes to getting lashes as I'm a blinker and I tend to fidget when I have to close my eyes for too long. Joelle was very patient and calming and didn't make me feel bad for my excessive blinking. I absolutely loved my natural looking lashes and have received numerous compliments. Heads up - the street parking is super limited so get there early.

Horrible!!! The worst!!! I walked in ten minutes early to my appointment, and this chick starts…read moreripping my head off. Wait, what? So let me back up. Their "answering service" who she was quick to snap at me "is only one girl", was very sweet. She had let me know before my appointment in West Seattle they had problems with their online booking, and it had apparently duplicated my account. She called me back and left a message (very sweetly) saying she "had taken a chance" and booked me in for this Thursday, because she didn't want someone to take it. I called her back and told her I had no confirmation of that appointment (usually their system sends an email), and to cancel it. I then booked an appointment online for Friday, putting in the notes I use sensitive glue. I call again the next day asking her to confirm that my Thursday appointment is cancelled. No response. I call again that night asking her to call me and confirm that she's cancelled the appointment, no response. So then I drive an hour south and arrive early to my appointment, in great spirits, and this chick (Joelle) starts ripping my head off, telling me she cane in yesterday and I was a no show, talking to me as if we're friends and she's yelling at me. Um, no. This is a professional service and in no professional atmosphere is that ever appropriate. I should have just told her to stick it where the sun don't shine and left, but I just drove all that way. So she continues to lecture me while I'm in the chair!! Wth?? Really? So then I'm almost afraid to mention and confirm sensitive glue, but I do. She then proceeds to go off on this!! She stops and checks her notes and tells me they didn't use sensitive glue in Renton, and basically I'm a liar. This is after accusing me of basically not telling the truth about canceling my Thursday appointment that I'll remind you, I never made. She then accusingly asks me why I got a volume mix fill. I respond that I think that's what I have. She goes off on me again. "You have silk lashes! Those are classic!! You're giving me all this misinformation!!" She says she got this from the notes on my file. If you see it in the notes, why would you ask me, except to accuse me more and find another way to lash out at me?!? Seriously lady, wth?? So she asks me what happens with regular glue, i say my eyes burn. She talks to me condescendingly and says "Honey, that's normal." Then goes on about her being in Vegas, etc. So we decide to proceed. Then literally 5m later she informs me she's been "texting with Amber. Amber says she never used sensitive glue on you." So now that's the third time she's basically accused me of being a liar. Wow. "Yes she did." I respond. "At least she said she did." So either Amber is lying or she's forgot, but the fact that she's texting Amber instead of working on me is ridiculous, during my appointment. So then she stops and says I "should go see Amber " for my lashes, and she's not going to work on me further or charge me. Gee, thanks. She then goes on to tell me how she's going to "talk to her boss about this." Which is ambiguous. No apology, nothing. I leave. My appointment was 1:30pm. I checked my phone leaving at it was 1:39pm. Two hour drive to get yelled at and lectured by this chick. Nope. I call their number and not surprisingly, no answer. I ask them to have their boss call me to discuss this. No phone call. Worst customer service ever.

At 45, I finally understand the importance of using the highest quality products and going to the…read moreright person for my skincare on a regular basis. At Jil Bucy, I have found wonderful service, genuine care, and knowledgable expertise from an inspiring woman, at a lovely spot. The service: Svetlana, the owner of Jill Bucy provides impeccable service with graciousness and sensitivity. I have very fair "Irish" skin so I typically let Svetlana access what my skin needs and then I let her do her magic. After receiving her facials my skin looks plumper, radiant, and healthy. Often my treatment consists of a two fold process first she uses a state of the art machine that helps promote collagen generation and tightens my skin. The second part is usually a facial and steam with high anti-oxidents such as vitamans A and E. This is NOT your typical "vacation facial" where a girl plops a bunch of product on your face gives you a scalp massage and then washes it off. This is serious skin care with visible results. She is generous with a sample or two so I can try out a product before investing. I now use 4 of BR products daily. Svetlana genuinely cares about my skin. She has even followed up with a phone call and texts after a pca peal to remind me to wear sun screen, drink water and see if the peal finished and how my skin felt and looked. The Place: The boutique is a lovely little spot in the MarQueen Hotel. The entire experience is easy, enjoyable, and exclusive, ( but not snooty). I pull up to the valet and he parks my car at no charge. I walk through the historic hotel lobby to the spa and enter into a quiet, friendly space which has a subtle parisian flare. The reception room is pretty and there is always a little dish of chocolates on the table, as well as teas or water waiting for me. Most of the time, I am the only client in the entire spa, other than the receptionist and the owner. On occasion, she may be finishing with another client in a separate room which is separated by large white paneled pocket doors. During my treatment the room is dimly lit with a pretty blue beaded chandelier and soft, soothing music never overpowers the space. I won't go anywhere else or trust anyone else with my facials in Seattle! :)

Came here to buy into the Biologique Recherche product line after doing a lot of research myself…read more After I made my selections and Svetlana rang them up, the total seemed a little high and I asked to see the subtotal before paying. She said she could not do that, the system "wasn't set up that way" and I just had to pay and then see the receipt afterwards. I paid, then sure enough saw she added a $50 "consultation fee" just to buy product. It would be another thing if a consultation took place or even the fee disclosed; but for me to come and spend over $1,500 on product then have have a $50 surcharge snuck in for the "privilege" of shopping there is simply deceptive. Go to Penelope Beauty Bar at the Fairmont to buy the same BR products for the same price, and not feel like you're being taken for a ride. I know the economic environment is understandably causing hardship. I am more than happy to continue to support local business, just be up front about your fees instead of playing coy with hidden charges. Edit: They followed up and refunded the fee, saying it was charged in error. I appreciated the gesture.

I loved my experience at Curve Beauty Bar. Crystal is outstanding! She's very knowledgeable and…read moremade me feel comfortable from the moment I walked through the door. Throughout the microblading process, she continued to check in on me and ensure that I was comfortable. She walked me through every step, explaining what she was doing and asking me questions about my preferences - which made me feel that she truly valued her clients perspective and opinion. I have gone to her twice now (first for the initial application, and the second time for a touch-up) and I will continue to go to Crystal when I need a touch-up in the future!

I really enjoyed my experience at Curve Beauty Bar. Crystal…read morewas so professional and friendly, explaining each step as she performed it, which was quite painless, to my surprise. I'm looking forward to my touch-up appointment with Crystal next month!

The med spa manager Bethany was very rude and unprofessional. The day of my friends appointment( I…read morewas accompanying my friend, whose name she asked not to share) she was snotty and rude and seemed bothered asking me why I'm even there if I didn't book a service for myself? I told her I'm simply accommodating my friend and after I see her results I may possibly book an upcoming service for myself. She had a rude response in a terrible tone of voice saying "Why? Do you think MY GIRLS don't know what they are doing??!" (making me feel very uncomfortable!) I didn't answer her and realized this manager has severe anger issues and a few screws loose! She continued to harrass me and was extremely pushy basically trying to force me to book an appointment even though I continued to let her know I wanted to wait to see how my friends results came out and she was clearly irritated that I was just a guest of a friend. After her pushy and rude behavior, I immediately knew I would never be booking an appointment at this place at this point. While continuing to wait, I could hear her loud and laughing walking around on her cell phone discussing her sexual activities in explicit detail about her sex life that took place the night before, which is why I'm giving this business 1 star for being a low class business with unprofessional low class behavior that made me feel uncomfortable. There are so many other upscale spas that have class and dignity and this place isn't one of them. My friends procedure turned out ok but for the price,location and experience I would not recommend.

Best Mad Spa I have ever been to! I highly recommend checking it out if you live in the area. Also…read moreit's a good idea to follow their Instagram page, they offer really good sales/discounts on there.

Angel is truly thoughtful and cares deeply about her clients' well-being. The entire decoration is…read moredesigned very thoughtfully . She curates every session after listening to how you feel. If you are looking for a wonderful, personalized massage experience, I couldn't recommend her more!

Aurora Haven Spa gave me one of the most relaxing and thoughtfully designed spa experiences I've…read morehad. I booked a combination of treatments, including a body scrub, fascia massage, and facial. What stood out immediately was how intentional everything felt. The treatments flowed together naturally, without a lot of interruptions or unnecessary repositioning, so I was able to stay relaxed throughout the entire experience. The massage was especially impressive. Angel works deeply enough to address real tension, but without making the treatment painful. She pays close attention to how your body responds and adjusts her technique based on what you actually need. The body scrub felt luxurious and left my skin noticeably smoother afterward. The facial was equally relaxing, and I appreciated the essential-oil selection at the beginning. It added a personal element to the experience and helped set the tone for the session. The atmosphere is peaceful, private, and immersive. Even details like the sound quality, music, products, and pacing felt carefully chosen rather than generic. Nothing seemed accidental or rushed. What I appreciated most is that the quality of the treatment matched the atmosphere. At some luxury spas, the surroundings are beautiful but the actual service can be unpredictable. At Aurora Haven, the care, skill, and attention to detail are what make the experience feel luxurious. One parking tip: the garage signs are confusing at first and can make it look like parking is restricted. Most spaces are available to retail customers during the day, with permits only required from 7 PM to 7 AM. Avoid the Bright Horizons spaces and read the full sign before circling the garage multiple times like I did. I left feeling completely relaxed and genuinely impressed.