We had a couples massage on November 17 and both had a wonderful experience. My husband had Linda…read moreand said it was the first massage he's ever had that was truly deep tissue. I'm thankful mine wasn't quite as deep as his, but I felt amazing when we left. My husband has ongoing back issues, and massage therapy really helps to temporarily relieve some of the pressure and pain--and this session did exactly that. Great place, wonderful people, and such a positive experience that I'm now looking at them for Christmas gifts.

Called this morning 5/12/24 asking for availability for a 60 min reflexology. I was told to come…read morein which I did immediately. Felt rushed. Kept being interrupted for phone calls and guests walking in. Was then told that they would just do a 30 min because they forgot they were busy. Still charged me 30$ for a half ass 25 min massage that was not enjoyable , relaxing nor did it address any of the pain in which I came in for. Did not offer to make it up for their mistake just charged me and rushed me out for the next guest.. Will not be coming back. Way to ruin my Mother's Day.

It was enlightening and I felt much better after I done with the session . I liked her personality…read moreand her caring manner

So worth every penny that I invested in this. I was dealing with a lot of emotional issues that…read moreheld me back from being my best self. Her virtual hypnosis sessions finally brought me to a place where I can start my healing journey and improved my relationships with family and friends in way I always hoped to. Before it was hard to quiet my mind. She is experienced and knowledgeable. I always appreciate her sensitivity and no judgement. She worked with me and my budget and you can tel she genuinely wants to just help people. Thank you! Best, Adriel.

Headed to MassageLuxe for the first time. I had received a massage coupon as a gift for Valentine's…read moreDay, it was for a standard massage and facial. I was greeted immediately and given instructions to fill out forms that are required for the massage/facial. The facial was awesome, it was my first time getting one it felt super refreshing. The massage wasn't as gentle as I would've liked, but I left feeling relaxed and rejuvenated. The staff was friendly and helpful.

I got a facial awhile back from breanna Flynn at first I thought she was very professional, and she…read moreending up sharing personal business of mine with another client of hers that I happened to know. Completely unprofessional, she pretends to be this person who cares about you but really using your business to gossip! I don't think that's professional, I should be able to go there and relax and have trust. But overall the place is well kept and clean.

OH MY GOD! I got THE BEST massage of my life (49 years old) at A Kneaded Vacation last night. I had…read morea 90-minute massage by Cheri. The space is warm and cozy--very welcome last night as it was 25 degrees outside. My shoulders were up to my ears, I had numbness down my right arm and right leg. I felt as if I were being stabbed in the neck. Before she even started, Cheri gave me desk exercises to do so I didn't have this problem again. She explained how she was going to massage me as a whole person, not just knotted muscles. I honestly yessed her, to just get started I was in so much pain. Within 15 minutes I could feel my body start to relax. She didn't even touch the bad parts--well not where typical massuses go. She hit various points simultaneously, and I am going to sound redundant, but I kept feeling parts of my body get out of spasm and relax. I am taller and straighter. I don't have any numbness or pain. I slept for the entire night. I didn't move from where my head hit the pillow. This NEVER happens. And a full day at the desk, using the techniques she taught me...MAGIC. My shoulders are still normal and I'm not hobbling when I stand up. If you are looking for real benefits, this is your place. Enjoy and be well.

A really excellent massage with Darren. It was slightly different from what I am used to with a bit…read moremore focus on pressure points, but in my opinion that made the massage more effective. It was equal parts pain relief and feel-good relaxation. Darren is one of the most attentive masseuses I've had the pleasure to work with. He listened carefully when I arrived, and made me feel very comfortable speaking up during the session. The space is nice and clean but very simple. No locker rooms or saunas or tea, etc. Just a great massage.

The woman did a great body massage but when it came time to do the 30 min foot rub I thought she…read morefell asleep. That last 30 min ruined it for me. I would have rather paid for continued body massage if I knew it would be like that . I will request someone new next time.

I have been getting a massage here for over a year. They are…read morealways professional and give one heck of a massage! I would recommend this place to anyone.

The customer service at this hand and stone is awful. I would not recommend this Hand & Stone…read morelocation at all. I have been a loyal member for over 3 years paying nearly $90 a month, and the customer service and lack of professionalism I recently experienced was honestly shocking. I needed to transfer a service, but because of their transfer policy, if I had waited literally TWO more days, I would not have hit the "3 transfers per year" limit. Instead of working with a long-term paying member, they immediately became difficult and unreasonable. I made an appointment at 11:45 PM the night before for 2:15 PM the next day. Since the business was closed when the appointment was made, I called promptly at 9 AM the second they opened to cancel it. I was then told I would be charged a $100 cancellation fee. I was completely stunned. Charging a loyal member $100 for cancelling an appointment made only hours earlier -- before the business was even open -- is absurd, especially when the schedule for that day was practically empty with multiple openings available. What made it even worse was being told they were "starting to crack down" on the cancellation policy. So apparently the policy is only enforced when they decide they want to enforce it? That is not professional or consistent customer service. To make matters more frustrating, their app does not even ask for confirmation before booking appointments. In the past, I accidentally booked an appointment because of this and had to call the next morning to cancel since, again, the office was closed. At no point during those previous cancellations was I ever informed there was a limit or that future cancellations could result in fees. Or I would have explained that appointment should have never been made and to not hold it against me. Not that that should even be a thing when you pay nearly 90 dollars a month for that long of a time. The manager originally told me she would waive the fee "this one time" because I was considering cancelling my membership after how poorly this situation was handled. Then after I cancelled my membership, they charged the $100 anyway. Completely dishonest and incredibly disappointing. The front desk staff at this location consistently seem disorganized and uninformed. Every interaction feels chaotic, and no one ever seems to know what is going on. I've been to the Holmdel and Aberdeen locations and both are significantly more professional, organized, and customer-focused. When you are paying this much money every month, you expect competent management and fair treatment -- especially as a loyal long-term member. Unfortunately, this location completely failed in that regard. And I nor my friends or family will ever be coming back to the Middletown Hand and Stone.

Best Facial Ever! Before Lauren even started my facial she…read moremade sure I was comfortable with the lighting in the room, warmth of the bed and made sure I had a cup of water. Then, she started the facial steam and made sure it was just right. Lauren asked me questions about my skin to ensure I would have a great experience. She was very knowledgeable about the products she used and explained the process with each cleanser, exfoliate and cream she put on my skin. Lauren understood what my face needed in mid winter as it gets pretty dry, I left with soft and smooth skin. She was friendly, professional and I left feeling beyond pampered. I can't wait to go back for another facial with her!

Just wanted to update that I went back again for a second maternity massage. Kathleen is amazing. I…read morealso had a pedicure and it was very relaxing. It's nice and small and less overwhelming than the big nail salons with twenty okay chairs. Similar pricing. Highly recommend again.

I can't get over how amazing this place is! I saw someone review it as a hidden gem- and that is a…read moregreat way to describe it and I am sure this place will not be so "hidden" in no time. From the beginning they were very pleasant while scheduling the appointment l. Then, the ambiance is lovely for a low-key tranquil day spa that is relaxing and easy. I got a massage from Kathleen who was absolutely amazing. I can't wait to go back!