As a new mom trying to find a piercer who does infant piercings was a bit of a struggle. I am so…read moregrateful for the video I saw that recommended Pierce your soul in Glendale. Mickey, was very professional and made sure we were all comfortable during the process. I do appreciate that she uses a needle to pierce. The piercings themselves were very quick! She walks you through the cleaning process and gives you a saline solution to keep baby's ears clean. Also props to her for keeping the parents calm during the session! It's a little nerve wracking but babygirl was fine right after. If you are looking for an infant piercer I can't recommend Mickey enough! Thank you again

Unprofessional, and immature. Go to Mickey if you want an extremely unpleasant experience with…read morecustomer service, or if you want to waste your energy, time, and money. It's taken me some time to think out what I wanted to say, especially because of how aghast and upset I was by the way Mickey handled my situation. My sister and I went to get pierced by Mickey back in March. We got into her studio and immediately she started listing off all the latest piercing trends, told us about how she "knows" what people are getting nowadays before even considering to ask what we each individually wanted, were looking to get, or what we envisioned for our ears. I didn't want the "latest" trend, I already had something in mind-- but rather than hearing my opinion on what I wanted, she immediately made it about what she thought I would want. We were met with this "I know what I'm talking about and you don't" attitude from the get go, and I felt like my opinion, if voiced, would've been shut down. I also went in not entirely sure about the piercing I wanted-- I needed to look at the jewelry she had on display to make sure I saw something I liked-- so tell me why she went behind her desk and just started going on her ipad rather than guiding us and sharing insight. We end up getting our piercings-- I got a lobe and my sister got a conch piercing. A few days later, and after talking to my friends about the price-- they all told me that I absolutely got up-charged (they've gotten pierced before for no more than $60). My sister and I's total was $475 with the $60 tip I gave her. So I discuss this over with my friends and my sister, and she looked up the brand of jewelry that Mickey pierced us with. My piece was $39.95, and my sister's piece was $40.84. How does that price on their website turn into $135 for each piece of jewelry?? Mickey charged us THREE times the price of the jewelry, absolutely insane. So I write out a text about ten days after we get pierced, and ask for a partial refund. I would've understood if Mickey had charged one or two times the price of the jewelry, but going from a piece worth $40 to $135 is flat out taking advantage of your customers. In my text, I approached her with curiosity-- I asked what the her reasoning was for up-charging three times the price of the jewelry, I gave her the math, and explained why I was frustrated and told her that at the least, I needed a partial refund if she could not explain why she up-charged us so much. She didn't respond. The NEXT day, I happened to look at her Instagram story, and saw that she re-posted a reel of another piercer. As I'm listening to it, I realize that the piercer is talking about my text that I sent to Mickey the day prior, and he's using the EXACT language that I used within my text. So not only did Mickey just choose not to respond to my text, she went and had a piercer friend of hers post about my situation and talk about my text, on social media. In the video he talks about me somehow getting insider information on what the jewelry actually costs when they sell it to these piercers, but it is literally public information-- all you have to do is look up the brand and find the piece of jewelry you bought in order to find out that you got up-charged like hell by Mickey. It doesn't take much. So you could only imagine how infuriated I am, and still am to this day, by the way Mickey handled this entire situation. The utter LACK of professionalism is absolutely appalling. The fact that you couldn't even respond to my text, but went and had your friend post a video talking about me and what I texted you, WORD for WORD is just unbelievable. Every one of these one star reviews are true, from her attitude to how she lacks professionalism, to how she responds to situations after scamming you, do not go and get pierced by Mickey. (I'd be happy to share the video with anyone who wants to see!)

I've been coming to this LaserAway for almost 3 years now working on getting my tattoo removed. I…read morehave to say, it's coming along so nicely! I'm so excited to be able to wear a low back shirt/dress! I've experienced nothing but good things coming here, from the girl at the front desk to the nurses that work with me! Especially Rita, you're my favorite! I have to make a side comment though because some of these comments are crazy to me, when I spoke to the person helping me decide if I want to start this journey or not, they were very clear with me, it will take more than the initial 10 sessions I bought. They also explained how color takes longer to remove than just black ink and it may take longer to remove depending on the location of my tattoo! Also, if you're on your second 10 sessions tattoo removal package, let alone your 3rd or 4th session, I mean heck you got a tattoo! And you don't know how to take care of it yet. That's a you problem, not the nurses working here. Anyways, I highly recommend this LaserAway, I've had nothing but good experiences!

I would leave a -5 if I could. Each treatment for a laser tattoo removal we had a different nurse…read more- nurses who have medical certifications - giving us different and contrary advice on the removal care and process. After purchasing 2 10-packs the tattoos are still visible. Caroline from the Glendale location is a great company girl but has zero interest in helping the customer. If she doesn't like your question she will tell you she doesn't like the way you're talking to her. No, she didn't like the question because the question was valid and she couldn't answer the question. She kept wanting to repeat herself - great job at memorizing your company answers - and I did not need her to repeat herself. I just wanted her to answer my question, which she seemed unable to do. NEVER go to any LaserAway for your tattoo removal. There are tattoo shops that offer tattoo removal at a fraction of LaserAway's cost. RunAway from LaserAway!

Two old tattoos removed successfully, and now getting the third, and last started today!!…read more The staff here are amazing, so friendly, and ultra professional!! Great chats every time, and super knowledgeable and helpful always! Very clean facility, free parking garage, and the treatments are excellent. The greatest plus is that the prices are actually quite low, because they value customers being happy vs price hiking for the excuse of inflation. Haha A plus plus!! Big time recommend if in need of tattoo removal! Tell them Kyle James sent you.

Before choosing the right tattoo removal place, i looked up many places here on yelp. I did not…read moreknow anything about tattoo removal and almost got sucked into the wrong places. It is important to research what laser is used and also the pricing method. This place uses the best laser technology available in order to minimize the amount of sessions and maximize saftey of the skin. They also price based off sessions and dont charge 10+ sessions upfront like other places as you might need less sessions. A wonderful lady here who's name has escaped my memory sat me down and explained to me everything about laser removal, what to expect, and their laser technology and how it works. Immediately I got the feeling that these people not only are pros in tattoo removal, but also that they are honest and accommodating. I would highly recommend this place. Beware of other laser places, do your own research !!

Been coming here for a while and always have a good experience. Aylin at the front is always…read morehelpful whenever I need to schedule or have a question. Nurse Jannalyn is great too, she takes her time and makes the treatments comfortable. Definitely recommend.

Tina is so great and thorough! Love this place & the ladies @ the front desk! Superb!read more

Office was clean which I appreciate a lot. I would have…read morepreferred if questioner was texted to me a head of time.I have not received follow up call yet.

I've been to New Look in Glendale a couple of times, and recently brought my husband in too. There…read morewas a lot of confusion: he'd forgotten to list me as his referral, and then we ran into some tech issues and needed to change his appointment. Helen helped us sort it all out with so much patience and a smile. My husband joked that we were like two children who needed a lot of assistance, and she took it all in stride. Thank you, New Look, for helping us get rid of unwanted hair, and thank you, Helen, for being so gracious and helpful!

I had such an amazing experience getting a facial with Lilit, and I honestly couldn't recommend her…read moreenough! From the moment I walked in, she made me feel so comfortable and welcomed. Lilit is incredibly sweet, professional, and knowledgeable when it comes to skincare. She took the time to really look at my skin, understand my concerns, and explain what she was doing throughout the entire facial. The facial itself was absolutely amazing and so relaxing. You can tell that Lilit genuinely cares about her clients and is passionate about what she does. She was very gentle, attentive, and made sure I was comfortable the entire time. My skin felt incredibly clean, hydrated, soft, and refreshed afterward, and I noticed such a beautiful glow! If you're looking for an aesthetician who is professional, caring, knowledgeable, and truly takes pride in her work, I definitely recommend booking with Lilit! She is amazing at what she does, and I'm already looking forward to my next facial. My skin has never felt better!

Just had a laser hair removal session with Sonya and she was great. Very thorough. Everyone there…read moreis awesome - you can't go wrong with any of them. The hair removal works so well that I've started doing more and more areas If you get the packages, then it costs the same as getting waxed but more permanent. So I'll actually be saving money in the long term! Highly recommend you treat yourself!

I have been going to Kathy for years now for my eyebrows. She is incredibly meticulous and client…read morecentric with her approach. She is always concerned with delivering the highest quality results. I always get great compliments on my eyebrows no matter where I go. Would highly recommend.

I can't say enough amazing things about my experience! From the moment I walked in, I felt…read morecompletely comfortable and taken care of. She is incredibly professional, knowledgeable, and truly passionate about her work. She took the time to carefully explain the entire microblading process, listened to exactly what I wanted, and made sure every detail was perfect. Her precision and artistry are unmatched--my brows look absolutely beautiful and so natural! I've received so many compliments, and I feel more confident than ever. The space was clean, calming, and welcoming, which made the whole experience even better. You can really tell she takes pride in what she does and genuinely cares about her clients. If you're thinking about microblading, I highly recommend her--you will not be disappointed!

Dr Aldridge is the best he also has the most updated equipment for tattoo removal. Parking at the…read moremeter on the st and in the parking lot are all easy options. I have a lot of tattoos and only trust dr Aldridge !! He is respectful and generous in the sense he charges less than any other tattoo removal office in Los Angeles

Doctor is excellent and I am very happy with my results so far. The staff managing appointments can…read morebe better, like so much better. It is a far drive for me, about 2 hrs total back and forth. Not once did anyone reach out to me to reschedule my appointment since they would be out on vacation. Honestly if I hadn't prepaid, as good as the results are, I would have looked elsewhere.

My first consultation was so quick and easy. The employees are so kind and have great…read morepersonalities! My first treatment was SO quick I didn't even realize it was over! I'm so thankful for a quick and easy process! 6ish session updates: I am still very very please with Removery. The pain level increased a tiny bit, but it's still so quick! I'm in and out in 12mn. Emily is so kind and patient. She takes the time to answer all of my random questions, is honest about treatment duration and what I should expect as the laser intensifies. I appreciate that she offers breaks if needed, longer ice pack time and tips to make the process as a whole more comfortable.

I absolutely love removery and I'm getting motile tattoos removed at the Pasadena location. The…read morestaff are the kindest people. Location wise it's easily accessible with the large parking lot and right off the freeway. Their quality of care is unmatched, although the procedure itself can be painful, they give you ice packs and breaks to make it easier.