I've been coming here for over a decade for routine care + checkups. They have relocated to a new suite with a much larger space and bigger exam rooms. They have a larger waiting room than before with information in the front. They provide gender inclusive annual exams and checkups as well as safe sex info + condoms, std testing, birth control, emergency services, vasectomies, medical + in clinic abortions. I had an IUD from here twice, and it was horrible to have it in my body for dozens of reasons. They had cancelled my removal appointment but since I did finally get it removed, my life has changed so much for the better, so be aware if you are looking into birth control, no one knows your body better than yourself and it's best to develop discipline rather than depending on something else to protect you that may damage your body + mind. Over the years there has been a lot of turnover, but everyone has been exceptionally kind and caring. There are some doctors and nurses I really miss, but I always know I'll be taken care of well here. Dr. Joyce + Steph were very helpful and patient during my most recent visit. They're great for regular check-ups but I do recommend checking out your options so you can know if they're right for you, especially when it comes to more complicated testing and procedures. I trust them enough to keep coming back after 12+ years. read more

I began going to HealthQ a few years ago to switch from Fenway Health in Boston. At the time they seemed like a good fit, however their doctors and general care team (ASIDE from the lovely person who usually works at the front desk, and each nurse that has done my vitals) have been terrible to work with. They never send reminders or check in with you, so if you're someone who has trouble remembering to schedule follow ups, go somewhere else. Their communication skills are also awful--when I requested a refill, they simply denied the request without a call, email, nothing. When I needed to reach out to ask them why it was denied, I got a single sentence saying I needed to come in for an appointment, no punctuation even. I'm now trying to get them to transfer my charts to my PCP, which they have taken over 2 weeks to respond to. Way to make your patients feel like a number, particularly since you're dealing with sensitive populations with complex needs!! read more

I never leave reviews because I feel that people typically don't check them. But before my procedure I found myself checking every website around the world to see what people's experiences were with surgical abortion because I was so afraid. let me just say, the care I received here was the best, hands down the most comfortable I could have been in a very nervous situation. The description on the e about the procedure is in my personal opinion very accurate. I still had questions though and the nurses walked me through all the steps and answered all my questions. I really have to give a special shout out to my support person who was in with me during my procedure, I believe she was a student but not 100% sure. Im sure in my laughing gas state I am getting her name wrong but I thing it is Ashwana? Either way, this girl was so amazing, she held my hand the whole time, talked to me, made me feel so at ease even in the hardest part of the process (which was the end). in my book she passed whatever class she needed because she was incredibly helpful!! Another shoutout to my recovery nurse for bearing with me while taking the horse pill antibiotic, you were amazingly helpful too and I super appreciated the tender support and answering any and all of my questions. If you are nervous about this procedure and you're turning to reviews for support, look no further, I am telling you, you're in great care here. The doctors are incredible and super good at what they do. If I have ant advice to give, it would be to take the full 800mg ibuprofen like they suggest and don't be like me and only take 200mg because the cramping I felt about an hour or so after was very intense which I imagine is why they tell people to take the 800mg ibuprofen. Remember it is your body, do what you need to do & feel confident that if you are looking for a safe place to do it, Health Q in Beverly is amazing. I have such high praises for them. -H.F read more

Overall not what I was looking for. When booking I specifically asked if the staff had training on caring for transgender patients and was told they do. The intake questions, front desk staff, and nurse were kind and respectful in how they posed their questions. I met with the practitioner for an external issue, but during my exam she began performing an internal vaginal exam with no gloves, no lubrication, and no verbal warning that she was beginning that part of the exam. I was completely blindsided and felt violated and uncomfortable. The entire exam felt rough, though she did apologize for how thorough she was being. When working with transgender individuals sexual health there should be some sensitivity, FTM patients proceed with caution. I was also told their is ultimately no treatment for my issue, unless it gets worse, and that I might have to live with it forever which felt rather dismissive as I was trying to understand what I could do to help myself read more

My first very detailed review was removed. This place is awful. Doctor wore wonder woman scrubs and was very unsympathetic. Waiting room was over crowded. Pain management was nearly criminal. There are many other places that will take better care of you if you need these types of services... read more

I've gone in to this facility several times over the years for my reproductive health-- the amenities are always clean, insurance is taken easily, appointments are readily available, and the staff is incredibly helpful. One of the best clinics I have been to in my area, every time I come back to the states I get my health checked and they do a great job. read more

Their pain management practices are completely inhumane. They'll tell you something about the minor crampings during the presidure and how a handful of Advil and some laughing gas should do the trick. Don't believe that! I've given a birth without epidural, I know what 10 out of 10 pain is. It was most definitely 10 out of 10! As I was screaming my lungs out, the "doctor" was passive-agressively telling me something about "collecting my leftover braincells" and cooperate with him- move the direction he wanted me to move and not scream as loudly... Well, how about you offer your patients a better care? That would surely be breain cells well spent! On top of that, I called them the next week, when my pain has drastically increased and the fever went up. They also suggested that an Advil should do the trick. Off coarse Advil has done nothing and my husband dragged me to ER . It turned out that they didn't finish the job at the health quaters, which caused major infection and sharp mind-blowing pain. I had to overcome a second sergery to finish the unfinished 'job' of the cocky "doctor" at the health quaters. Though this time I was truly in good hands- fully out and medicated, and given a proper amount of antibiotics read more

HealthQuarters is where I have gone for my annual pap exam. They are friendly, reliable, and informative, and there is not too much of a wait time. I have gone there for a long time as my health insurance carriers have changed a number of times and they accepted each of them. They provide a comfortable environment with helpful staff, and the procedure doesnt take too long. The staff answers my questions and its pretty simple to request a records transfer (to my physician), get information, and so forth. Also, low-income patients qualify for their fees on a sliding-scale. They also provide contraceptives consultation (birth control etc), testing, you can call them if you have questions about Plan-B (morning after pill) and they also provide free condoms if you need them. read more

They are very concerned about COVID protocols as well as the whole experience giving patients a full and caring experience.

I have been to HealthQuarters a handful of times for numerous different appointments, and I will continue going forever. Each staff member is caring and kind, welcoming and reassuring. They are fantastic at explaining and talking through options, such as IUDs, and helping you pick the right choice for you. My insurance has paid for almost all appointments and procedures at this HealthQuarters. This is the most comforting office I have ever been in, and recommend them highly. read more

I went in for a second appointment to have a procedure done a few weeks ago. Staff at the front desk were unfriendly and when I got into the procedure room, there was leftover blood on the floor and on the stirrups of the bed. I decided NOT to have the procedure done, not only because the environment was aversive and uncomfortable, but also due to the lack of sanitation. I was not given my money back (paid $650 for a procedure that was not done) and have now received an additional $550 bill. I do not recommend this practice. read more

Three weeks ago, I had a biopsy. Was given an appointment "to discuss" results in three weeks. Found out the day of the "result" appointment, that NO APPOINTMENT HAD BEEN MADE. Waited patiently for them to open at 11:30 and was told "that's strange" and given an appointment for an hour after the one that was written on the appointment card. When I arrived, I was told they cancelled this appointment, and better yet, they did NOT HAVE THE RESULTS OF A BIOPSY THAT WAS PERFORMED 3 WEEKS AGO. This is the most incompetent, insensitive treatment that I have ever experienced at the hands of "medical professionals". Avoid this place at all costs. This is blatant medical malpractice and has been the most anxiety provoking experience of my life. I would have given zero stars, but that's not an option. read more

All staff at this site are amazing. They made me feel very comfortable during a not so great time. It's very clean. I've heard horrible things about places like this and Health Quarters Beverly changed my mind completely. I highly recommend checking them out. read more

this place was five but now lower than zero. kelly and josefine and the nice girls left never gonna forget them. rude girl answers the phone now said i had to pay 600 even though i been for free turns out she spelled my name wrong. phone nurse is a great lady she figured out my insurance listened to me talk to feel better. woulfnt come if it she didnt call. wish she was there instead. check in lady was mean. when i got to the room it was still so dirty from last woman and shannon ultrasound nurse said oh sorry thats embarrassing and pulled new paper but didnt clean anything. when she did my blood there was someone elses blood in the machine she used it again for me not cleaning it. i wanted to leave. doctor still very good and fast. it hurts but not that bad and is short. that nasty recovery nurse i hated is now one who holds your hand. im not a touchy toucher especially with corona but she kept grabbing my hand and rubbing it hard even when i pulled it away. last time she was bossy and mean about making me pick birth control i didnt want but this time she ignored me texting nonstop and leaving me alone to talk with doctor and eat snacks. one time she was ignoring me i looked at the desk and peoples personal appointment stuff was out on the desk and on her computer. thats not right. sucks shes still there but nice girls left. also sucks theres no confidential way to review with privacy because maybe i go back sometime. i read the bad reviews but didnt believe them because last time was good but maybe some nurses are amazing and some nurses suck. read more