Great experience on two occasions. Both walk-in appointments to test for strep. A few people ahead…read moreof us, but still not a massively long wait. Seems like a very efficient place.

I called ahead to see if I could walk in around 6pm on a weekday for symptoms of strep throat/sore…read morethroat. I was informed I didn't so I quickly made my way over. The young lady on the phone was pleasant and friendly. However, when I got there, there were two young ladies at the desk who looked at me like I had 10 heads. Neither one welcomed me or said a word to me until I said something first. They both seemed so bothered. Overall the front desk staff was not friendly nor were they clear with their directions. The waiting area was clean and tidy. Seemed like I was the only one there. I didn't wait for long. I filled out the form and waited maybe 5 minutes and the MA, I believe her name was Maddison? Starts with an M. She was super friendly and easy going. She definitely knows the area well. I recently moved to the area and didn't have a pharmacy in mind. She quickly asked where I moved to and immediately suggested a cvs pharmacy I am familiar with 5 minutes from me. Shortly after she took my rapid strep test, the provider was in in less than 10 minutes. Dr. Paul Paganelli-- he was amazing! He listened to all my concerns and was super personal. He prescribed me antibiotics and I was on my way!! He made sure to walk me out and quickly sent the orders to my pharmacy. On my way to pharmacy, I received a text saying my prescription was ready for pick up! Amazing back end staff who truly cares.

The overall concept of this is awesome but this location is hit or miss. I have gone here for a few…read morethings being that it is a convenient location. Went in here for vaccinations and when I have been sick. The kiosk, line is a nightmare and always seems Inaccurate. While I was waiting the wait time kept increasing and wasn't at all accurate which is a complete pain in the butt. The nurse practitioners have been friendly and given me good care.

The 1 non-recommended review allllll the way down at the bottom where you click a button to lead…read moreyou to it... should be recommended. Prob the most helpful of any of them. Might want to check it out. This will prob be added to the non-recommends shortly hereafter I presume. Lol. Also, been here twice. Both times no wait time. Every other Clinic was an hour+ of waiting. Always attentive and have prescribed meds that did the job. Def the best of them I've been to.

I have been a patient here for 20 years. Today I was dropped because I have an outstanding balance…read more They canceled my MRI that I needed, and refused me service. Sham on Harvard Vanguard! This is so wrong on so many levels. Looking into I can find better health care

Braintree Atrius Facility. First: Do not like Atrius online portal. Their online questionnaire…read moreasks too many personal questions that has nothing to do with treating me/patients and is sent/asked every time you have an appointment . DO NOT NEED TO DO THIS FOR EVERY APPOINTMENT GOING FORWARD ! Second : Never saw the doctor I wanted to see ( pay to see a BOARD CERTIFIED DOCTOR. NOT a NURSE PRACTIONER then BILLED for a DOCTOR. Nurse Practitioner NEVER mentioned anything " being wrong" with me or a concern and before I know it , I'm scheduled for all kinds of TESTS that I declined to have done because NOTHING was discussed with ME prior). IF....there's a problem , talk to me about it FIRST ! I will decide IF I want to go forward. Felt like a "cash cow" for Atrius Investers .

The best urgent care I've ever been to! Everyone there is exceptional . The NP Alexa is probably…read moreone of the best NPs I've ever had and I've had a lot of doctors as well as NPs in my life! She has superb bedside manner and makes you feel extremely comfortable. She goes out of her way to help you in anyway she can. Highly recommend Walk in MD clinic !

This urgent care office has set the standard of a great experience. The check-in process was easy,…read morejust provide your health insurance card and ID. The waiting area has comfortable chairs with snacks, coffee and water. The nurse and doctor did a great job cleaning my cut and made sure I was comfortable before getting stitches. Before leaving, they gave me a bag with extra bandages and supplies.

The Quality of Health Care here can be a challenge but I found someone who actually goes that extra…read moremile and even though they give patients about 15 minutes to visit their caregiver, this Medical Professional truly has the BEST BEDSIDE MANNER and actually LISTENS to your concerns and answers your questions! I WISH THAT ALL of their Medical Staff would do the same! They were prompt for my appointment and pre checked before TIMOTHY PRINCE - INTERNAL MEDICINE came in! Truly a perfect attitude and presence when arriving! A great listener and has a plan forward to a better quality of life! I did not feel RUSHED, I did not feel IGNORED, I did not feel UNIMPORTANT, which this person has a Gift of Communicating! I hope that he stays part of my care for years to come! The others I encountered was just as personable and helpful in many ways. That I Thank Them All! But the reason I'm Reviewing ATRIEUS, if because the EXCEPTIONAL Visit today! If you need or want to change your Primary Caregiver, I highly recommend that you from now on make an Appointment to see TIMOTHY PRINCE, NP INTERNAL MEDICINE - WHO is ACCEPTING NEW PATIENTS! I'm Super SUPER GLAD I DID! THANK YOU FOR RESTORING MY FAITH BACK TO ATRIEUS! PS. The Offices are Spotless and Super Clean and Comfortable! Plus a shout out to the LAB TECHS AND THE SUPER FRIENDLY EKG TECH! You Rule!

I have been with Atrius / HV for a long time. You'll have good and bad experiences with any…read morepractice in my opinion but my PCP here and his team have always been top notch, you just have to try and be proactive in giving true details and timelines of your symptoms and they'll be proactive. I've referred friends to my PCP and they've had a good experience thus far. If you need help on weekends u can go urgent over in braintree. A lot of times you can definitely get closer appointments by using the app my health and getting on waitlist for cancellations or call back every few days to get bumped up. Again a lot negatives on here but i haven't had issue since my last PCP was incompetent and didn't even tell me results from lab work. (Pre- my health app days). Dr. M. Biag! Thumbs up to you and the team! The Pharmacy here at Atrius always gets my RX done within 15-20 min after an appointment. I think there's a lot of entitled folks seem to just want everything done for them, the team can only work with what's given to them and how proactive you are about your own health care.

Urgent care speed of being seen and efficiency of intake were fantastic!! Serena was the best at…read morethe front desk. Medical care and treatment was wonderful. My wife's condition was treated and she was released with detailed follow-up instructions. The waiting room is large, clean and quiet.

Made an appt for my father in law for 2:00, showed up a few minutes early and was told it was a 2.5…read morehour wait. I asked the front desk what the point was of making an appt and she couldn't give me a response. She was possibly the rudest person I've ever met. I explained i didn't want to have an elderly man sitting in a lobby for 2.5 hours surrounded by sick people and she did not care. We couldn't leave and come back or even just wait in the car. We had to wait in the lobby, surrounded by sick people for 2.5 hours. What a joke. We got up and left without being seen

Great care. I was in and out. I received great care. The doctor was very knowledgeable and helpful…read more My only complaint is the parking. There was no parking lot. You either need to park on the street, which in this case there were none available, or park in the parking garage. When I parked in the parking garage, everybody was parked in two spots. I had to drive around for 15 minutes to find a spot! Make sure you give yourself enough time!

I love this place and my doctor Shuchi Gupta who I didn't click with right away because she didn't…read moreagree with my other doctors. I realized over time that she was thorough and only wanted the best for me--even when she's really busy and has a million other things to do. She could simply write off what my other doctors have said as correct to make her life easier, but she never has. She deserves a lot of respect for that. As for the waiting room--staff behind counter are amazingly sweet. but the tv in the waiting room is literally always on the dumbest tv station. When you're waiting it's not the best. Especially if you go to the doctor a lot like me.

I had a very urgent health matter that needed immediate attention which was not an emergency. I…read morewalked in, explained what was up and the receptionist very professionally and courteously took my info. She brought me back to a room where another equally pleasant and professional healthcare worker took my vitals and moved me to a wound care room. A little time passed but not too much when an NP came in to do what needed to be done. Super professional and very understanding. Took care of it and I was out in less than an hour. Nothing negative at all to say about this experience.

Worst experience ever. I had Dr. Phillis and she never called in the prescription so when I went…read moreto Walgreens they were searching for the message and nothing. So I called back and she had already left (early). The receptionist Linda could not do anything about it and said I would have to wait until the next day. I went in at 2pm and headed to the Walgreens by 3:40 pm the doctor was gone and they couldn't do anything about it. I needed that medicine right away as I was leaving on a trip the next day. I will never return to this awful urgent care again. Instead I went to a urgent care in Braintree right after and they were great! Don't come here and deal with this horrid place.

Absolutely horrible!! I had cut my finger and needed 6 stitches. I was turned away at 3 location's…read morebecause they were not taking anymore patients. We walked in and not even asking what the problem was we were turned away. So ended up at convenient MD in Weymouth and was seen right away ahead of people who were waiting.

Very poorly run. A wait time is to be expected at a walk in clinic, but after messing up my test,…read moreI had to return and wait in line for over an hour all over again just to have a basic blood dWhen a customer is required to return at no fault of their own, they should not be forced to wait in line again. Screw up test Number 1 then make the patient go to the back of the line when asked to return? I won't be back.

In August 2025, my daughter was less than one month old when I took her to urgent care because she…read morewas writhing in pain. I told the pediatrician who saw us, "She gets like this every time I eat something with milk. I think she might have an allergy." He replied very rudely, "So why don't you stop eating dairy so your daughter won't be in pain," implying that I was a terrible mother. Yesterday, February 5th, my daughter was diagnosed with an allergy to three milk proteins. And I was never a bad mother to her. I always tried to help, but unfortunately I had the misfortune of meeting one of those pediatricians who caused me depression and anxiety after giving birth. He is an idiot. An insensitive person. He treated us with complete ignorance and even pressed hard on my daughter's soft spot. (At the time, I didn't react because I was only 20 days postpartum.) I don't remember his name, but he was a short, dark-haired guy. I hope he is very unhappy, because he made my postpartum period miserable. Once again, an idiot.

The Good: - Everything inside is clean and well organized…read more- Colorful and welcoming environment - Friendly staff - Professional doctors - Open until 12 am The Bad: - Long wait times if you have to do a walk in. We had 5 patients ahead of us when we got there at 6 pm and we didn't get into a room until 8:30. Initially the estimate was only 45 min wait - Unable to get an online appointment day of Long waits happen at every urgent care so im not sure how much of this is controllable by the business which is why I only docked 1 star Just set your expectations appropriately and be prepared - lots of snacks and toys for the baby. The urgent care is in a shopping center with lots of parking. There are a number of food options not far away if you decide to get food to make time pass faster. Best of luck with your sick little one.